Storage Post Reviews 1,124

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Manny and his staff at Prospect Heights are amazing. The building was always cleaned and maintained. They always provided excellent customer service. Overall they made my storage experience simple and... See more

Rated 5 out of 5 stars

Storage Post has the best people helping me with my self storage needs! Stan the store manager gave me helpful hints about how to place my items in the unit to maximize the space and fit in to a much... See more

Rated 5 out of 5 stars

Randi was a great help having anxieties about using storage for the first time. He provided lots of information and other helpful resources to make the move seamless. Looking forward to doing business... See more

Rated 5 out of 5 stars

I have been with storage post for a few years now. I started in the Brooklyn location I'm a catering company and I also do community popup to feed the community. As a business owner it is extremely v... See more

Company details

  1. Warehouse
  2. Home Furniture Shop

Information provided by various external sources

Storage Post provides modern, convenient and secure self storage facilities to discerning customers in neighborhoods across the United States. We’re committed to constantly improving our facilities, developing the best locations in the nation, and offering unparalleled customer service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Waited a long time (20-30 minutes)…

Waited a long time (20-30 minutes) outside for the office clerk to show up and open the office to do the paperwork. Elevator was broken, had to go a long route to move stuff to storage place.

17 December 2018
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Relatively straight forward. Be aware that a locker is smaller than a 5x5 and that there are insurance and administrative fees in addition to what you see.

3 December 2018
Unprompted review
Rated 5 out of 5 stars

Very fast

Very fast .. the email,the calling back right away ,the attention and The Price ..
SIMPLE. THE BEST

3 December 2018
Unprompted review
Rated 5 out of 5 stars

I can't describe in words how much…

I can't describe in words how much these people have helped me in my storage needs. If there were a rating above 5 they would get it AAA++++++++ service. Great rates, good location, nice staff, Ray and Zenaida you guys are the bomb dot com i’ve recommended the storage to all my friends and business partners.

1 December 2018
Unprompted review
Rated 5 out of 5 stars

Five star rating

Friendly staff, clean units, very secure, lots of loading options, conveniently located off thruway. Best value for the space!

30 November 2018
Unprompted review
Rated 2 out of 5 stars

i was told one thing and had to go back…

i was told one thing and had to go back twice to correct it . to top it off i was informed the manager would call and has not done so yet. i will be calling the storage to speak with manager since he/she hasn't called as expected.

29 November 2018
Unprompted review
Rated 4 out of 5 stars

Cleaner spot please

Tks for the call back tellling me that a spot was available for my rv 25’. Paperwork easy to fill and understand, easy access. Would have like to have clean spot, had to clean it with a broom...found dead mouses along the fence..should have asphalt instead of bushes

18 November 2018
Unprompted review
Rated 2 out of 5 stars

Bad costumer service,

Bad costumer service,. They over charge you 300 dollars when your payment is late. Like to pressure costomers to pay for some reason or another.

10 November 2018
Unprompted review
Rated 5 out of 5 stars

I was truly wowed by Gloria's service

I was truly wowed by Gloria's service, professionalism, and genuine friendliness. She had an answer for any and all of my questions and a few relatable anecdotes as well, making the experience overall enjoyable. I feel she went the extra mile and got the feeling that that is just the way she works, as it seemed effortless. Super happy with my decision to switch over my contract with cubesmart so far!

9 November 2018
Unprompted review
Rated 5 out of 5 stars

Great customer services

Zophier was the most pleasant person to help me , she was highly informative and very nice made sure that I knew every detail of the building , her customer service was amazing although the building had a very old feel to it , she brought the life into building with her smile and curtesy. GREAT JOB , with the choices of employees.

5 November 2018
Unprompted review

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