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Kozoom Store Reviews 

5,391
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great easy transaction! Ordered a Hanbat billiard shaft and it was packed with exceptional care to insure safe shipping! Shaft arrived in perfect condition! Super fast free shipping!!! From France to... See more

Rated 5 out of 5 stars

The purchasing process was easy and quick. As delivery method I chose "DHL standard", but the store send me the shaft using "DHL express". I ordered the shaft on Sunday and on Wednesday I had the s... See more

Rated 5 out of 5 stars

All orders to date have been processed accurately without any errors. The packaging has also been done carefully to prevent any damage to the goods. Delivery times have been relatively fast as well. F... See more

Rated 5 out of 5 stars

International online order from NW USA. 2x Dynasphere Vanadium pool ball sets. Ordered on a Friday evening, processed over the weekend, shipped on Monday and arrived at my front door from France in Wa... See more

Company details

  1. Billiards Supply Shop

About Kozoom Store

Written by the company

Kozoom Store Logo

Welcome to Kozoom Store, where billiards passion meets expertise and trust.

For more than 20 years, Kozoom has been a trusted reference for billiard players worldwide, offering premium equipment and reliable customer service for both competitive players and passionate enthusiasts.

As a specialized online billiards store, we provide a carefully curated selection of billiard cues, balls, and accessories designed for all major disciplines, including carom billiards, American pool, English pool, and snooker. Our catalog is built to meet the highest standards of precision, performance, and durability.

Kozoom Store proudly distributes some of the most respected brands in the billiards world, such as Longoni, Predator, Ceulemans, Molinari, Aramith, DynaSpheres, Kamui, Layani, Buffalo, and Adam. From professional cues and high-performance billiard balls to tips, chalks, cases, billiard cloths and maintenance accessories, every product is selected for every players’ needs in mind.

Beyond products, we believe expert advice and reliable support are essential to a great playing experience. That’s why our team is committed to helping customers choose the right equipment and shop with confidence.

Trusted by players and loved by the community, Kozoom Store is your destination for quality, expertise, and passion for billiards since 2005.

Do not hesite to contact us for your next billiard equipment!

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A Customer Service You Can Trust

Written by the company

Real People. Real Support. Multiple Ways to Reach Us.
At Kozoom Store, customer satisfaction is at the heart of everything we do. Our dedicated support team is available to assist you before, during, and after your purchase, ensuring a smooth and confident shopping experience. Whether you have a question about a product, an order, or need expert advice, you can easily reach us by email, phone, or Facebook. We believe great service means being accessible, responsive, and genuinely helpful, because players deserve support they can rely on.

Free Shipping to E.U. over 150€

On accessories orders that ship by post.

Same day shipping if order is placed before noon.

Contact info

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Kozoom Deals

Discover our exclusive deals and limited-time offers today!

4.6

Excellent

TrustScore 4.5 out of 5

5k reviews

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Replied to 59% of negative reviews

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4.6

All reviews

(5,391)

488 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and smooth experience

I had a very positive experience with my order. The process was smooth, communication was clear, and everything was handled professionally. The product arrived as expected and I am satisfied with the overall service. I would be happy to order again and recommend this company to others.

31 May 2026
Rated 1 out of 5 stars

They haven't resolved my issue even…

They haven't resolved my issue even though I've bought a lot from them.

13 May 2026
Kozoom Store logo

Reply from Kozoom Store

Hello Henry,

I sent your video to Longoni but I am still waiting for their feedback.
I will let you know by email.
Best regards,
Delphine

Rated 5 out of 5 stars

Great experience!

The purchasing process was easy and quick.
As delivery method I chose "DHL standard", but the store send me the shaft using "DHL express". I ordered the shaft on Sunday and on Wednesday I had the shaft in my hands. I will definitely consider Kozoom Store for future purchases and I highly recommend it!

Merci pour votre professionnalisme ! Vous êtes formidable !

3 May 2026
Rated 1 out of 5 stars

How you selling cue not available in…

How you selling cue not available in your stock??? I place my order for 3 week up to now but you still have nothing to ship tell me how many star will you ???

25 April 2026
Kozoom Store logo

Reply from Kozoom Store

Hello,

The cue is indeed in stock, however we contacted you regarding a weight issue as we only received cues heavier than the desired weight.

Best regards,
Delphine

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