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Rated 5 out of 5 stars

I had an issue with a defective lens sirui 75mm 1.2 , and the support team handled it very well. They arranged a replacement and sent a new unit quickly. Good communication and an effective solution.... See more

Rated 1 out of 5 stars

Awful customer support, they won't talk to you at all unless you specifically purchased from their storefront. I purchased from Amazon but because I bought from "Amazon.com" and not "SIRUI USA" on A... See more

Rated 5 out of 5 stars

Review: The Sirui AM-124 is an Entry-Level Game Changer ​As an entry-level photographer, finding the "sweet spot" between professional quality and a budget-friendly price can feel like a mission. A... See more

Company replied

Rated 5 out of 5 stars

Great company. If I were to criticize, I would say the initial response for customer support is a bit delayed, but once you’re in contact, it’s pretty much realtime as email conversations go. Regardle... See more

Company details

  1. Camera shop

About SIRUI

Written by the company

SIRUI® Official Store
--Affordable, wider-frame anamorphic option for cinematographers and cinematic enthusiasts.
--Including anamorphic lens, camera and video tripods, monopods and led light system.
--The best brand of photographic and video support equipment.
--Customer satisfaction is our #1 priority.

Contact info

4.0

Great

TrustScore 4 out of 5

108 reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

CT04+CT5/GT04+GT5 Video Tripods Kit - Great Sturdy Tripod

To begin with, very friendly, helpful and quick to respond customer service.

Delivery fast and without damage.

The product I bought corresponded to the description and is of very high quality (CT04+CT5/GT04+GT5 Video Tripods Kit).

The product traveled to Croatia and there were no additional costs or problems at customs.

27 August 2024
Rated 5 out of 5 stars

Great Product and Delivery

Everything is great with the product so far, communication and delivery was fairly good experience and was able to track the package in real time. Just make sure you set up an account with Sirui first before purchasing, still waiting for them to add my purchase to my profile. Will buy from again.

27 August 2024
Rated 5 out of 5 stars

Great Product

As a first time buyer, I highly recommend SIRUI.
Shipping was fast and the item arrived in good shape. The product itself was more than I expected. Very well constructed using high quality solid materials. The light output on this thing is awesome.

3 September 2024
Rated 5 out of 5 stars

SIRUI Photo Store AU Quality Products & Great Service

My purchase was with SIRUI-photo au/shop/ and was a great experience with super-fast despatch and shipping to my door. The SIRUI Nightwalker 75mm T1.2 S35 Cine Lens for M4/3 Mount in Black is just fantastic to operate and makes my 16mm 24mm 35mm 55mm Cine M4/3 Lens Kit complete. They are a very well-constructed Lens and I love the ease of use and the fantastic visual outcomes in low light. They are also at great entry level pricing; in a range of mounts, for a true cinematography experience.

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Sirui is Fantastic!

Sirui equipment is fantastic. I have both their nightwalker lens set and now their SM-25 tripod, and they work so well. The quality you get alone is great, and the low price makes all the much better. 100% would (and do) recommend Sirui to all industry people. :)

25 July 2024
Rated 3 out of 5 stars

SVS Tripod

SVS Tripod/head is harder/slower to change height than expected, due to stiction of legs. Delivery took much longer than expected. Unit is extremely heavy for a "run-and-gun" setup.

25 June 2024
Rated 5 out of 5 stars

Lenses and monopod

The lenses I ordered arrive quickly and well packaged. The monopod works amazingly and I look forward to using it often due to its lightweight yet sturdy performance .

25 June 2024
Rated 3 out of 5 stars

The user manual was difficult to find…

The user manual was difficult to find for the AT-125 / AT-10 tripod and head combination. The QR code misdirected me to another site. Could not find the tripod / head combination on their web site. Finally found it listed on a third party online store site.

28 May 2024
Rated 5 out of 5 stars

Order two items from.the Sirui store

Order two items from.the Sirui store. The Nightwalker Cine Lens set of three, 24/35/55 for APSC lens and the Sirui Rails with mount that comes with a lens support arm and quick release locks for the camera/cage.

Shipping was quick. Items arrived well packaged and intact.

I use the Niceyrig Cage for my Sony a6400 and when it's on these Sirui Rails it's very aesthetically pleasing.

Add the nightwalker Lenses and even more so.

We usually shoot with an FX6 and some more expensive cine lenses in our business. However I will not lie, the Sony a6400 with any of the three lenses in this kit, especially the 35mm, without the anamorphic adapter, is quality. My buddy who is a DP couldn't believe the video or stills I took with that camera. It's going to be the go to point and shoot and probably for some YouTube documentaries. I like it that much.

Great bokeh. Little soft when wide open. Great depth. Manual focus. The built in gears for follow focus work great on my Red Rock rails. Cannot wait to see them with the anamorphic adapter!

I am completely satisfied with the rails and the Nightwalker lens for APSC cameras. Will have them on the FX30 soon so I'm quite excited to get a decent BTS rig!

Will absolutely purchase direct again soon. Next on the list is the anamorphic adapter and a few autofocus lenses.

29 May 2024
Rated 5 out of 5 stars

Good purchasing experience

Site made it easy to find the correct version of the tripod that I wanted. And the free shipping option was surprisingly fast (considering the distance it had to travel)!

25 April 2024

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