My personal experience with them has been a mixed one to say the least. Although these's were a short stay in the US market, but during that period the assistance that period the assistance that I got... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience has been nothing but great for the pricing offered. TPO support was necessary at the outset (two years ago), but has been unnecessary ever since. My voicemail alerts on iPhone SE were... See more
Pros: The pricing is excellent. TPO donates to charities. Rarely an issue with signal or data strength. Con: No chat customer service. If you live alone or need your service before friends/fa... See more
I bough three Moto g5 plus unlocked phones from Costco and inserted TPO SIM cards. Phone works great. Calls connect. Unfortunately, picture texts do not load. Cannot send or receive photos. Service... See more
Company details
Information provided by various external sources
TPO was started by three friends sharing a common vision. To transform something that people use everyday, their mobile phones, into a force for good. They launched it in late 2012 in the UK and it's been growing ever since. In January 2014, Jimmy Wales, the founder of Wikipedia, joined the company. Our goal is to raise billions for good causes worldwide, delivering goodness with every connection made. 10% of customers’ mobile bill is directed to their cause or charity of choice at no extra cost to them.
Contact info
It took a little effort to find TPO but …
It took a little effort to find TPO but the price and the service are grand, especially the price.
not a bad deal
not a bad deal, service quality was better than expected
I love how affordable TPO's plan …
I love how affordable TPO's plan options are. I've had great experience with their service, and on the few occasions when I've had trouble, customer support has been excellent. Their representatives have always been courteous and helpful, without the wait times or automated recordings of mega corporations.
Unbeatable charity and prices wrapped in one MVNO!
Great SPRINT and TMO MVNO. Not only did they offer some great plans to the folks who were caught up in the RingPlus foldup fiasco, they are VERY reasonably priced and offer 10% donation to charity of your choice. The ONLY minor downside to these guys is the computer website will not let you swap CDMA devices unless you talk to someone. You have to make a call to a real person in the USA (not necessarily a bad thing) to change devices. All the CS staff there are professional and courteous!
Great phone plans and prices
Great phone plans and prices! I just wish the coverage was a bit better. I never have all my bars lit up on my phone and often times I have people telling me they are losing me and can't hear more than a few spotty words. I think more cell towers are in order. Can't beat the cost of the phone plans though, they are awesome!
Love the phone service and the fact …
Love the phone service and the fact that 10%is for the charity of my choice. I also speak to a customer rep. that I can understand.
couldn't be happier
Great service and plans, particularly for those who use cell phone occasionally. Wonderful feeling to support charity! Very easy transfer of service from my former provider to TPO!!!
super cheap price
super cheap price, connection, simple web interface, etc. everything is perfect!
the service does what I need it to
the service does what I need it to, a low cost cell service for a 911 phone
Good service and pricing
Good service and pricing. T-Mobile (GSM) network coverage could be better, but other than that, no complaints.
TPO has good service but rude employees
TPO has good service at a good price, but that is were the good ends. The customer service personnel I have dealt with are rude and obviously do not want to be there. I have called 4 times and each and every time I have gotten a rude person, and it is not always the same person, sometimes I get a male and sometimes a female and each and every one has been downright rude.
I've been happy with the talk and text …
I've been happy with the talk and text portions of my service. Their customer service staff are friendly and try to be helpful. However, after four months, I still haven't been able to get my data to work.
I guess I'm just doomed to living without data!!! Happy WIFI-ing.
Great services.
Overall great service for a great …
Overall great service for a great price, coverage can be a little sketchy in places. A call in line for tech support would also make things easier.
An impressive cellular phone service
Level of features is diverse, service is very good, coverage is great, and prices unbeatable.
My cell service works but my data …
My cell service works but my data coverage seems to change every time I want to use it. When I first got the service I had no problems. Then suddenly I went a whole month without any signal and then I am able to use it again. I live in a small town and sometimes I get no signal until I get close to our closest major city. The price is OK but I see that a couple other providers are cell and unlimited data for a couple dollars more than what I am paying for cell and 2GB.. I keep getting Payment text notices all through the month and whenever I call I am told that no payment has gone through. My Caller Id does not work, I was told that is a problem with my phone and not a TPO problem.
All I can say is YEA!!
All I can say is YEA!!, price, coverage and charitable donations all in one. TPO works on both CDMA & SIM platforms. Just give it a try and find out!!
A great value
A great value, works everywhere. Also some of the money goes to a good cause.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








