I needed greaser tubing and exhaust lagging for narrow boat Perseverance. Most other suppliers would either sell a 1 metre tube plus fittings then sell a longer length of tube separately, and 30 metre... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The Boatyard has everything you need for life afloat/leisure, well stocked with essentials and more and always a good supply of fuel for the winter. Everyone there is friendly and helpful. My husband... See more
You cared - a very rare experience - and I spoke to a real person. Truly exceptional all round . Please drop Evri though as of all the delivery people they seem not to care! I will definitely be a... See more
The shop is literally an Aladdin’s cave for boaters Loyalty points given which can be used on line for discount A friendly helpful welcome awaits, well worth a visit
Company details
- #2 of 5 best companies in Boat accessories supplier
- #1 of 2 best companies in Boat maintenance
- #2 of 9 best companies in Coal Supplier
- #6 of 11 best companies in Gas cylinders supplier
- #2 of 13 best companies in Marine Supply Shop
- #4 of 14 best companies in Sailing shop
Written by the company
The Boatyard and Chandlery at Hilperton Wharf on the Kennet and Avon canal near Trowbridge supplies all the services, parts and spares a boater needs. We stock diesel, calor LPG gas, coal, water, pumpout and much more. We also have a chandlery boat Aquilo which you may see cruising around the canal network, we carry lots of essential spares and everyday chandlery items on board especially the awkward to transport items like boat poles and boat hooks. On our online store you will find service bundles for most popular makes of engines found on the inland waterways, these bundles offer an extra discount when you buy a full service kit for your engine.
Contact info
5 Hammond Way, BA14 8RS, Trowbridge, United Kingdom
- 01225 710017
- customer.services@ukboatyard.uk
- store.ukboatyard.uk
4.9
Excellent
908 reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent service and product and…
Excellent service and product and arrived 2 days early
4 August 2025
Reply from The Boatyard
Good morning Phil
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Nice to be able to support a family…
Nice to be able to support a family business which also keeps an eye on pricing and value
1 August 2025
Reply from The Boatyard
Good morning Maurice
Thank you for taking the time to leave us a review.
We are really appreciate your support.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Quick service… well informed staff……
Quick service… well informed staff… knowledgable and helpful
28 July 2025
Reply from The Boatyard
Good morning Eddie
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received from our team.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Good quality, good price, brilliant service
I was kept informed of the delivery. Order was delivered, well packaged and as stated. When i opened the package i was more than pleased with the quality of the goods. I will definitely purchase from this supplier again.
30 July 2025
Reply from The Boatyard
Good morning Andy
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Reply from The Boatyard
Good morning Mark
Thank you for taking the time to leave us a review.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Very good range of products
Very good range of products and good prices with fast delivery.
21 July 2025
Reply from The Boatyard
Good afternoon Andrew
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the range of products we stock, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Reply from The Boatyard
Good afternoon John
Thank you for taking the time to leave us a review.
We are really pleased to hear that you found our website easy to use, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Great communication and quick delivery
Great communication and quick delivery, will definitely use again
21 July 2025
Reply from The Boatyard
Good afternoon Helen
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Good company to deal with
18 July 2025
Reply from The Boatyard
Good afternoon Ian
Thank you for taking the time to leave us a review.
We are really pleased that you found us good to deal with.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Company new to me....will order again
Company new to me, impressed by speed of delivery and product. Will order again
21 July 2025
Reply from The Boatyard
Good afternoon Jill
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Fast delivery and fair pricing
19 July 2025
Reply from The Boatyard
Good afternoon Ian
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Excellent Family ran business.
I only made a small purchase from The Boatyard, but they still managed to instil the process with a personal touch and made sure my package arrived safe and on time.
15 July 2025
Reply from The Boatyard
Good afternoon Guy
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Great customer service
The delivery company lost my item. But an email to the Boatyard resulted in a replacement item being dispatched. This arrived within two days. I cannot fault the service from the Boatyard, and I will use them again.
3 July 2025
Reply from The Boatyard
Good afternoon Andrew
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received even though your parcel was lost by our courier.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Very efficient
Ordered parts on line. Pulled in on my boat and parts brought straight out. 5mins start to finish. Great service for the travelling boater..
10 July 2025
Reply from The Boatyard
Good afternoon Peter
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received from our wharfside team.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
A great range of products at sensible…
A great range of products at sensible prices. Well informed and helpful staff.
They have never let me down!
Always my first port of call (pun intended)
1 July 2025
Reply from The Boatyard
Good afternoon Gary
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you receive when you visit our store.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
exactly what i needed
exactly what i needed, at a reasonableprice, promptly sent, and well packaged. all good 😊
29 June 2025
Reply from The Boatyard
Good afternoon Stephen
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Excellent service
Excellent service
Item ordered and delivered within 24 hours
Delivery service also spot on
Will definitely use again with out hesitation
5 July 2025
Reply from The Boatyard
Good afternoon
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Good product, but?
Good product except for fixing chains! They are galvanised links which rust very quickly. Stainless looks better, doesn’t rust and isn’t that much more expensive. I did email you to enquire about this but didn’t even receive an answer. As I said product is good but I’ve had to replace the chains to make it so, hence the score!
5 July 2025
Reply from The Boatyard
Good afternoon Keith
Thank you for taking the time to leave us a review.
Sorry that we did not respond to your email, we did not actually receive it, we buy the cores in ready to cover, so do not have any choice on whether the chains are zinc plated or stainless steel. We are really surprised that the chains have rusted so quickly as we have not had a problem with any of of other fenders. Please could you send a photo of the fender and rusted chains so that we can sort this out for you.
Thank you
Victoria and The Boatyard Team.
Reply from The Boatyard
Good afternoon Allan
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the pricing and quality of goods you received, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Great customer service
Great customer service. Resent an item when the courier had lost it
23 June 2025
Reply from The Boatyard
Good afternoon Dave
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received even though your our couriers lost your parcel.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
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