Store2door Group Ltd Reviews 

202
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for being exceptionally polite, professional, and deeply respectful of their personal homes and belongings. Many people also appreciate the prompt arrival times, advance phone calls, and efficient assembly of their new furniture. However, some customers also noted occasional challenges such as items not fitting properly through tight spaces, minor property damage during assembly, or having to handle packaging disposal themselves. Despite these specific setbacks, consumers consistently highlight the smooth communication, flexibility, and helpful attitude shown by the staff throughout the entire process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional professionalism, helpfulness,... See more

Delivery service

Consumers find delivery_service to be a smooth and efficient experience, with staff arriving promptly within... See more

Service

Users describe positive interactions with service, highlighting punctual arrivals, helpful courtesy calls,... See more

Product

Customers had positive experiences with product, highlighting prompt and efficient delivery as well as... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the overall process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five star delivery service from our delivery team, Shaun and Matt, at Store 2 Door. Very friendly and professional from start to finish. The delivery team phoned before arriving to let us know they we... See more

Rated 5 out of 5 stars

Had an order from Furniture Village delivered today by Shaun, Matt and Connor. Absolutely brilliant service. Pleasant, cheerful and helpful lads. Took great care to cover all the flooring with mats... See more

Rated 5 out of 5 stars

Shaun and Matt were fantastic today. Very considerate of my home and belongings. They delivered the bed to my bedroom, unpacked it and removed packaging. They put on protective booties to keep my carp... See more

Rated 5 out of 5 stars

The two delivery people who came were really nice and very professional. Thank you so much for coming at the time you said and for delivering and assembling my new sofas. You were great. 😊


Company details

  1. Delivery Service

Written by the company

Store2Door Group have been a tried and tested two man home delivery service for numerous high street retailers with over 20 years experience in many sectors. We have helped our clients deliver thousands of home furniture items all across the country. We pride ourselves on our customer service and product knowledge, which is how we have maintained strong business relationships over the years. We have completed thousands of removals and have over 20 years experience. We will handle your move with the utmost care and attention to detail. We know that moving can be a stressful and overwhelming experience but our home removal teams will ensure your move is stress free and completed in a timely fashion. When considering your removal look no further. We can pack your items ready for transport if required. We also can supply boxes and protective materials to assist with getting ready for the big day. We have been providing office removals to clients for 20 years. We have formed many great relationships with customers and continue to deliver excellent service. We have a large fleet of vehicles and equipment at our disposal and are prepared to deal with all variety of jobs. We already work with many facilities management companies across the UK. We pride ourselves on completing the job to the highest level and making sure the client feels we have gone above and beyond.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. I had a few things planned that needed to work around for delivery, which meant slot I had wasn’t that big. Was delivered virtually spot on time as was agreed.
Guys who delivered were very helpful.
I thought an excellent service all round, highly recommend

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

The delivery was prompt and staff were polite and efficient. This was our second contact with this company and both times the service has been excellent.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Bogdan from designer sofa deliverys

Bogdan from
Designer sofas delivery was efficient and polite . He rang me before delivery and told me the time he would arrive which saved me waiting in for 2 hrs. The sofa and chairs were installed quickly with no fuss . Would highly recommend

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Delivery from Furniture Village…

Had an order from Furniture Village delivered today by Shaun, Matt and Connor. Absolutely brilliant service. Pleasant, cheerful and helpful lads. Took great care to cover all the flooring with mats and used protective overshoes. Unpacked, put together as necessary and removed all packaging etc. Can't fault the service.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Bogdan and Alex were great.

Bogdan and Alex were great.

They delivered a heavy piece of furniture to a first floor bathroom.
Service was excellent- they were very conscientious and careful in delivering the items without touching walls/doors etc.
Very friendly and easy to talk to.
Thanks guys!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism and care at its best

Professionalism and care at its best! Shaun and Matt were very polite and on time, they called us before they arrived. They took good care and made sure nothing was damaged during transport and assembly of the sofa. Answered all our questions and made sure we were happy with our order! Cannot recommend them enough! Thank you!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Shaun and Matt were fantastic today

Shaun and Matt were fantastic today. Very considerate of my home and belongings. They delivered the bed to my bedroom, unpacked it and removed packaging. They put on protective booties to keep my carpet clean and went above and beyond to help me. Can’t recommend highly enough

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Five star delivery service from our…

Five star delivery service from our delivery team, Shaun and Matt, at Store 2 Door. Very friendly and professional from start to finish. The delivery team phoned before arriving to let us know they were on their way. Care was taken to ensure no unnecessary mess or damage to carpets by putting mats down from the house entrance to where we wanted the sofa based. The delivery team waited until we were completely satisfied before leaving. Excellent service!

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Good delivery service

I had my Furniture Village dining table delivered on 7 October, and this was my third delivery experience with Furniture Village. My first one about two years ago was a bit of a nightmare (couldn’t remember it’s by furniture village delivery team or other delivery company), but this time was completely different.

The delivery was handled by Store2Door, with Jason and Rosie — they were absolutely brilliant. They dismantled and removed my old table, then set up the new one efficiently. Both Jason and Rosie were polite, professional, and worked really well together. They took great care with every step, paying attention to both the furniture and my home.

The whole process was fast, smooth, and stress-free. I honestly can’t fault them at all. Highly recommended!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient and fast service

Very efficient and fast service. Jim/Tom/Louis were very good at setting up and kept the area very tidy. Had the furniture built in no time and explained its workings. Very professional and highly recommended.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Teamwork makes the dream work

I have to say Store to Door made what could be a stressful day easy. The guys were at our house at 7am as agreed. They worked tirelessly and always in good humour. If they weren’t sure about something they asked what we wanted done. They solved issues brilliantly. They went above and beyond. I really can’t recommend them more. I’m never going to move again but if I did I would use S2D unreservedly. I will also recommend to anyone who needs a house move done

7 August 2025
Unprompted review
Rated 5 out of 5 stars

On time, efficient and friendly

Saul and Lewis from Store2door delivered my new mattress this morning. They arrived in excellent time, were friendly and polite, and worked quickly. I appreciated them checking if I wanted the plastic wrapper removed, as that saved me a job. They were an efficient team.

6 August 2025
Unprompted review

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