Store DJ Reviews 30,964

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, friendliness, and helpfulness, noting that they often go above and above to assist. People frequently highlight the efficient and seamless service, from easy website navigation to prompt communication regarding order status. Consumers are also very satisfied with the products, often finding them to be of high quality and excellent value, with prices often more competitive than other retailers. However, some customers also noted occasional issues with delivery times, with items sometimes arriving later than expected or after a specific event. A few reviewers also mentioned discrepancies in product fulfillment, and some felt that staff did not always play a significant role in guiding their choices. There were also isolated instances where customer service was perceived as lacking, particularly when dealing with price matching or in-store interactions.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the quality and range of products,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Staff

Users describe positive interactions with staff, frequently highlighting their knowledge, friendliness, and... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the staff's helpfulness,... See more

Price

People report positive experiences with price. Customers consistently praise the reasonable and competitive... See more

Based on these reviews

Rated 5 out of 5 stars

StoreDJ is trustworthy and reliable. I've bought a few things online from them, and they pack and ship things very quickly using AusPost which is one of the most reliable package delivery services th... See more

Rated 5 out of 5 stars

You can never default these guys for customer service. I have been going to SyoreDJ for 10+ years. Recently I asked fir something as a complimentary gift they did not hesitate to hook me up (it was $2... See more

Rated 5 out of 5 stars

We needed pro advice on a quality wireless microphone system for our church. The store DJs and staff gave us great help in choosing the quality Shure equipment to match our existing Realistic amp. A... See more

Rated 5 out of 5 stars

There was an issue with the stock I ordered - it wasn't going to arrive until after I had a gig booked, but the person I spoke to was able to get me the next best option for just a little more. I also... See more

Rated 5 out of 5 stars

best place to buy from. i purchased my sons birthday present from these lovely guyz online. i was concerned it may not make it here in time so i called. the guy was super helpful n lovely and personal... See more

Rated 1 out of 5 stars

This seller is completely dishonest. I received an open-box or second-hand item instead of new one. They ignored all my emails and only responded once PayPal stepped in. Even then, they offered a 50%... See more

Company replied

Rated 5 out of 5 stars

Super efficient service and the website was easy to navigate. The prices were a good 20% cheaper than other major and common outlets. Once purchased, I was kept informed of when the package was being... See more

Rated 3 out of 5 stars

I have been shopping with store DJ and Mannys for over a decade. Love the service. However the relentless emails involving reviews is annoying. I get that the sales manager needs to justify their... See more

Rated 5 out of 5 stars

I ordered an item on pre-order. Originally I was told it might be available until April but it arrived at the start of February. No hassles whatsoever and I got a little bag of jelly beans as well - w... See more

Rated 5 out of 5 stars

Such a great reliable business with great service always for both personal and professional needs. And not many of these physical stores left. What a playground, being able to try so many devices befo... See more

Rated 5 out of 5 stars

I'am old school, so for me it's all about good customer service. Each time i have visited this store i have received exceptionally good customer service, and therefore i keep coming back. Thank-you!

Rated 5 out of 5 stars

Great phone service, retailer took new guitar of same model from stock checked snug fit and protection in the gig bag whilst I was on the phone then we completed a seamless transaction on the phone. D... See more

Rated 5 out of 5 stars

Friendly service good communication. Good arrived promptly in perfect condition. Best price I found anywhere Happy it do business in the future. Thankyou Store DJ.

Rated 4 out of 5 stars

I had two visits to StoreDJ, one to Fitzroy and one to Chapel St. At the first I was allowed to try out equipment with no pressure to buy, which was great. At the second I made a purchase having done... See more

Rated 5 out of 5 stars

Gr8 online experience, can view what your purchasing and get reviews. Good sales and pricing. Super quick post, easy to deal with.

Rated 5 out of 5 stars

Fast efficient, great communications when things aren't in stock etc. All around great service and great products.

Rated 5 out of 5 stars

Prices, variety of stock, advice and service is fantastic. Their website is also very easy to navigate. They remain my go to destination for my audio needs.

Rated 5 out of 5 stars

I purchased a pair of Alto TS415 2500W active speakers on 18/02/2026, and I couldn’t be happier with the experience. The staff were very supportive, knowledgeable, and took the time to ensure I got... See more

Rated 3 out of 5 stars

Ok experience. Manny's/StoreDj is generally last on my list of places to shop due to past crappy experiences that make me wonder how they stay in business. This was the only place I could find the... See more

Rated 5 out of 5 stars

I've bought quite a few things here over the years and its always been a good outcome. Good communication when there has been any small problem or delay, good prices and a large range of products.

Rated 5 out of 5 stars

Every interaction I've had with the staff has been fantastic, where they've gone the distance to resolve issues and make sure the situation is handled well.

Rated 5 out of 5 stars

Easy transaction. Good communication and quick delivery. Well packaged and I love my new turntable. Easy to set-up too! Recommended. Thanks 👍

Rated 5 out of 5 stars

My purchase of the AirTurn Due went smoothly, and the product arrived in a timely manner and in good condition. Thank you.

Rated 1 out of 5 stars

I bought online and arranged a pickup they treated my wife poorly didn’t believe I had paid Poor poor services

Company replied

Rated 5 out of 5 stars

Early advice that item purchased was out of stock. Clear explanation of when they expected the order to be filled. Arrived when they said it would.

Rated 5 out of 5 stars

Great Range of stuff, got all the current hot Sound products and helpful people, competitive prices. Its really a one stop shop for all your hardware sound studio needs. Quality recommendations and a... See more

Rated 2 out of 5 stars

I placed an order and the item was not dispatched for several months, with no proactive updates or communication during that time. I also attempted to contact support via their help email but did no... See more

Rated 5 out of 5 stars

Store DJ Are my favourite for music gear supplies. Very helpful when gear is out of stock, they come through with the goods. They replaced one item with faulty manufacture no problems. Friendly peop... See more

Rated 5 out of 5 stars

product range and price are competitive. Mannys Crows Nest is near me. Custom service is professional. I have got a number of items from the store and Mannys Alexandria store for the last few months.... See more

Rated 5 out of 5 stars

The team at storedj are great. Always trying to help their customers with the best advice and service.

Rated 1 out of 5 stars

took weeks to get dispatched, but when rang up it was shipped immediately.

Rated 5 out of 5 stars

Great communication had lots of questions the Richmond Store were very patient and answered them in way I could understand easily. Fast delivery.

Rated 5 out of 5 stars

Just a couple of leads I visited to purchase a couple of XLR leads but knew in advance that Store DJ would have the full range of lengths and quality leads for professional sound. And great service w... See more

Rated 5 out of 5 stars

It was the first time I'd been to the store, I was in a bit of a rush, and had to pick up some guitar strings, and an AC adaptor for a festival set that weekend. The 2 legends behind the counter had m... See more

Rated 5 out of 5 stars

I returned an item to upgrade to a different model and there were absolutely no questions asked. They were very helpful.

Rated 5 out of 5 stars

Great communication from customer service! Accidentally got a preorder product and they were very quick to inform me and give me the options available. When product came in - it arrived to me immediat... See more

Rated 5 out of 5 stars

They had the best customer service when I asked a annoying simple question they were right on it and are super friendly.

Rated 5 out of 5 stars

The staff at store DJ always has a specialist in every department. That is very valuable and important for customers to have.

Rated 5 out of 5 stars

Helpful easy going and friendly service from Angus. Even when I did a dreaded price match. Will happily empty my life savings again

Rated 5 out of 5 stars

Easy order, all the info I needed to make my decision and super fast delivery. They are always reliable.

Rated 5 out of 5 stars

Product is as described, very well made and very suitable for purpose. Great price. Web store is easy to navigate. Delivery was on time.

Rated 1 out of 5 stars

Do not order anything online with Store DJ at the moment unless you can guarantee that your product is coming from an Eastern states store. Recently made an online purchase where half of my order was... See more

Company replied

Rated 5 out of 5 stars

Staff are knowledgeable, friendly and provide great service. Store is easy to find, plenty of parking available and they are located close to my home and business.

Rated 5 out of 5 stars

I was first time customer and found order and delivery system seamless. Product was at a great price and good quality

Rated 5 out of 5 stars

StoreDJ has great service, and the best of the best DJ and Music Producing equipment. After spending over $20K with them, if they have what i want, i will always buy through them.. 💯 percent recom... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a set of Genelec 8330a speaker and Genelec GLM kit. The price was amazing compared to store djs competitors. The shipping was fast and operators on there phone line were very help... See more

Rated 2 out of 5 stars

I paid for expedited shipping and it still took over a week to arrive even though Store DJ had stock. I was still charged for it when it did not arrive any earlier. When I spoke someone on the phone a... See more

Rated 5 out of 5 stars

I made a purchase online. However i already had the item i ordered as i later discovered. The return and refund process was seamless. Buy with absolute confidence from this company. This was my th... See more

Rated 3 out of 5 stars

I made 3 phone calls over 2 days for tech support to the online number. I was encouraged to leve a message as the recording stated "they were extremely busy". My calls were returned over 1 week la... See more

Rated 4 out of 5 stars

Free shipping but slightly slow to ship out my order, ordered on Tuesday but received the next Monday. Shops available in major cities in case need after sale support.

Rated 5 out of 5 stars

great experience - fast shipping and best prices. wouldnt shop anywhere else.

Rated 5 out of 5 stars

Emad from Store DJ listened to my requirements and I am really happy with the speakers I bought. I would also like to thank the rest of the team that helped with an issue I had 1 day later. You all re... See more

Rated 2 out of 5 stars

To be fair, I would have had better service ordering it online and having it delivered rather than dealing with the store. It's taken me a long time to decide to purchase my new Allen... See more


Company details

  1. DJ Supply Shop
  2. Musical instrument shop

About Store DJ

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31K reviews

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Rated 5 out of 5 stars

Fast efficient

Fast efficient, great communications when things aren't in stock etc.
All around great service and great products.

25 March 2026
Rated 5 out of 5 stars

Great phone & customer service

Great phone service, retailer took new guitar of same model from stock checked snug fit and protection in the gig bag whilst I was on the phone then we completed a seamless transaction on the phone. Delivery was seamless with tracking.

25 March 2026
Rated 3 out of 5 stars

I have been shopping with store DJ and…

I have been shopping with store DJ and Mannys for over a decade. Love the service.

However the relentless emails involving reviews is annoying. I get that the sales manager needs to justify their position and but I personally would like to be removed from the CRM

2 March 2026
Rated 4 out of 5 stars

Great staff, lacking back end stocking of products

Great staff, did all they could,
But on the day I wanted to just go in, go home with new monitors and stand isolators, and they don't keep enough stock of either. Their support says the stores aren't big enough to keep a good number of everything, which is fair, and I still bought them from another store DJ the next day so maybe my grievance is unfair for the reality of their logistics.
Still, they need to stock stores better. Even if you need to hire the closest storage units, being able to quickly grab more of a few things, even while a customer may be willing to wait, it'd be better than "sorry, we don't have any, you'll have to go further from home tomorrow"
But again, great staff, as helpful as they could be, though the website did say they had one pair in stock, but in reality they couldn't find it anywhere.

24 March 2026
Rated 5 out of 5 stars

Staff are knowledgeable

Staff are knowledgeable, friendly and provide great service. Store is easy to find, plenty of parking available and they are located close to my home and business.

23 March 2026
Rated 5 out of 5 stars

Outstanding service

Outstanding service: received item within 2 days amazing given I live in WA; excellent website plus a good feeling to support a localised store which is also cost competitive

23 March 2026
Rated 5 out of 5 stars

Store DJ are a gem.

I made a purchase online. However i already had the item i ordered as i later discovered. The return and refund process was seamless.
Buy with absolute confidence from this company.
This was my third purchase from Store DJ. Will use again.

23 March 2026

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