Store More Self Storage Reviews 14

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Storage facility

Written by the company

Store More - Self Storage in Hull Take advantage of special offers designed to lower your cost and make every penny count. Our experienced specialist will discuss with you how you can save money in the first four weeks of your rent. Pay only half of the regular rates in your initial 4 weeks. Besides the 4 week price storage units Hull advantage, you also get 5% discount if you prepay at least the first 6 months of your stay with us. Our prices are guaranteed and fixed, which means you don’t pay any additional fees in the succeeding months, as the payment remains the same for the entire duration of your rent. We are also the ideal choice when it comes to making your good completely secure. Customers have their own pin code for access, on top of an ability to padlock their units. This translates to the idea that you are the only person who can open your storage unit. In addition, free access is available 24 hours a day, so that there is no time in the day and in the night that your valuables are inconveniently out of your reach. Store More self storage Hull spaces are also individually alarmed. In the event that an intruder has entered the premises and made his way into a storage room by some ingenious devise of his own, the particular alarm will set off to notify our people in the security department of the illegal access. In our years of service, however, nothing of that sort has taken place within our facilities. Business Storage Store More offers a wide range of storage units for your business, including storefront, warehouse and office space. Whatever business size you have, we have the right storage solution at a fair price you can’t find anywhere else. Student Storage for Amazing Value We are the ideal place for storing your books and academic papers you want to securely stack over summer. Get special discounts only designed for students like you. Home Storage Free up spaces in your house to eliminate clutter or provide wider spaces for more important things or activities. Here at Store Room, we offer you a wide range of services that can help you store your goods securely and safely. Give us a call or visit our office for a friendly chat with our staff over coffee.


Contact info

3.3

Average

TrustScore 3.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Offered 1 price and charged double

This company offered £117 for 8 weeks and then when we had stuff in storage charged £137 for 1st month, adding a £20 charge randomly, £117 for second month. Then the 3rd month was to be £200 so how is £137 or £117 half price? Half price for 8 weeks they say... They also changed from electric gate to a chain and padlock which everyone left open so not very secure. The storage container was clean and waterproof tho.

13 September 2025
Unprompted review
Store More Self Storage logo

Reply from Store More Self Storage

Hi , thanks for your review and apologies our service did not meet your expectations. We have experienced a temporary issue with a power outage outwith our control affecting the gate and are waiting on the network installing a new supply. This is the reason for the roadworks outside the facility and why we have reverted to a manual system temporarily. Unfortunately we have been unable to locate you on our database to discuss the issue with your charges as we always aim to be transparent in our pricing and offers. We would appreciate you getting in touch on (01482) 242488 to discuss a resolution

Kind Regards
Store More

Rated 4 out of 5 stars

Very secure and well run storage

Used Storemore for the first time and found the staff and the facilities great. Very secure with great access. Staff are very helpful and there’s even a loo if you need it when there👍🏻Would recommend to anyone.

27 April 2024
Unprompted review
Rated 5 out of 5 stars

House move…

Store more in wrexham has been very accommodating with our need for space to store our belongings due to a house move. I was advised that a few containers were being delivered and that we could have first refusal on one. Jack was very helpful with our needs and even accommodated us with extending the lease of the container as the move had slowed down.
We leased the container for 3 months and we found that the fee was very reasonable, the container was clean, and the site was very secure. I won't hesitate to recommend to anyone and also use this company again if needed.
Thankyou store more and thankyou Jack

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service!!!!

Absolutely fantastic service from this company!!!
Made a enquiry online and then followed up by a phone call.
Spoke to James, he answered all my questions and explained about the service which they provided.
Very helpful and polite.
After arriving at the storage depot we realised the space was a little too small, so with one phone call, upgraded to a larger unit no problem at all.
The unit was very clean, easy to locate and extremely easy to access.
Whilst in the unit katie came to introduce her self and even gave us a bottle of Prosecco for being a new customer!!
Excellent service wouldn’t hesitate to use this company again, customer service goes along way with me, this company should be very proud of there staff at Mansfield.
Jo platts

13 January 2024
Unprompted review
Store More Self Storage logo

Reply from Store More Self Storage

Hi Jo,

Thanks for the great review. We really appreciate it!

The Store More Team

Rated 5 out of 5 stars

Great storage and customer service

Great storage facility. Clean and really secure. Customer service is amazing with all staff really helpful and friendly. James, thank you for all your help it’s really appreciated. Naomi R

11 April 2023
Unprompted review
Store More Self Storage logo

Reply from Store More Self Storage

Hi Naomi,

Thank you so much for the 5* review.

The Store More Team

Rated 5 out of 5 stars

Excellent storage units

Excellent storage units. Clean, dry, 24/7 security and access. Staff are very friendly and helpful, nothing is too much trouble. I will definitely be recommending Store More self Storage to everyone. Thank you Store More.

8 April 2023
Unprompted review
Store More Self Storage logo

Reply from Store More Self Storage

Thank you for your great 5* review and for highlighting that you were happy with our service and storage offering.

The Store More Team

Rated 5 out of 5 stars

Absolutely the best place to store your…

Absolutely the best place to store your furniture and goods! Such helpful staff and very friendly.
Nothing is a problem and they are always going the extra mile. I would recommend this company and would definitely use them again! Thank you so much

14 September 2022
Unprompted review
Store More Self Storage logo

Reply from Store More Self Storage

Thank you for this great review, we really appreciate it!

The Store More Team

Rated 5 out of 5 stars

Must place to store items

Staff wonderful and very helpful.
Storemore in Willerby is very large two storey with many different size units
If you need to size up or down their can do for you if you their have the space.
You have security number to get in, 24hr camreas. Is great place to store.

13 March 2022
Unprompted review
Rated 5 out of 5 stars

Would definitely use them again

Would definitely use them again if needed. 24hr access,secure units, friendly, helpful, understanding staff, nothing is to much trouble for them. If you want the place were staff will go that extra mile for you then this is the place to store your belongings. Thank you to all the staff at storemore i couldn't of asked for any better 😁

26 November 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic place

Fantastic place, Friendly staff. I love the free van hire and free 24 hour access.
Always clean and tidy, I feel more than comfortable leaving my families things in storage.
Thank you Store More!

12 September 2019
Unprompted review
Rated 5 out of 5 stars

CLEAN TIDY AND 24 HOUR SECURITY IS AMAZING!

I absolutely love this place, been using it for several months now to store my items from my house whilst i sorted it out and redecorated.
Without this place I could not of done it,i had to temporarily move my items into storage whilst the house was sorted.
Total peace of mind knowing the security is ridiculous, electric gates, roller shutters, electric doors, passwords etc all that before you even get in the place,and my room is alarmed and padlocked too,and I am the only keyholder.
Its clean, tidy very relaxing atmosphere, but the best thing is the customer service from the people in the office, they cant do enough for you,an example of just how business should be done, these guys excel in every department, they are the pros,i love this place,it's great fun everytime i go there,i know it's just storage but you will feel like i do when you go there,and know where i am coming from.

12 September 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look