Storksak Reviews 1,016

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I bought the Alyssa Storksak bag in December. In April I noticed the stitching had come undone on one of the straps. The customer service I received from Lisa was exceptional. Quick responses and a ne... See more

Rated 5 out of 5 stars

I bought one of the Storksak changing bags 6 years ago when I had my eldest daughter and it is still going strong and looking fantastic 3 kids later. I subsequently bought their stroller organiser whi... See more

Rated 2 out of 5 stars

While the fabric and overall aesthetic of the Alyssa Leopard bag are nice, the quality is really disappointing. The main strap has started fraying significantly, and the velcro strap isn’t long enough... See more

Rated 5 out of 5 stars

High quality, really practical and useful bag for a busy working mum. I love the versatility of the straps (backpack, side handle, clips to hang from the buggy), the two side pockets for drinks and th... See more

Company details

  1. Baby shop
  2. Bag shop
  3. Bags and luggage shop
  4. Luggage Shop
  5. Nursery

Written by the company

At Storksak we have spent the last 18 years perfecting the baby changing bag. Our knowledge of what a parent really needs is the foundation on which we continue to create beautiful bags for the new parents of today. Discover our range of Baby Changing Bags, Hospital Bags, Stroller Bags & Gifts, plus worldwide shipping.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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Rated 4 out of 5 stars

Great looking bag, with slight design tweaks it would be perfect!

Love the look of the bag but the straps to attach to the pram handle don’t fit around the icandy handle. Would also be useful to have one inside pouch for wipes or something. Otherwise I love the look of the bag. Great size, front pockets, space for bottles and stylish design. Had lots of compliments on it.

14 May 2024
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Reply from Storksak

Thank you so much for your review and feedback. You might check our stroller strap guide, as it should attach perfectly - https://storksak.com/pages/stroller-strap-guide, Storksak

Rated 5 out of 5 stars

Brilliant product

Brilliant product, despatched in a timely fashion, easy to navigate website and the bag (and changing mat) are great not just for going out but moving things around the house too.

12 May 2024
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Reply from Storksak

Thank you so much Mike, we're so happy to read your review, Storksak

Rated 5 out of 5 stars

Great customer service

When FedEx delivered our package to the wrong address, Storksak worked efficiently to send us a new one. We greatly appreciate the customer service, and the back has great features: a changing pad with pockets and stroller clips. More stuff can fit into it than you think possible.

4 May 2024
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Reply from Storksak

Thank you so much for your review Katherine. We take great pride in putting our customers first:) Storksak

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, I signed up for the discount code and forgot to use it at check out. I then emailed customer service and they immediately refunded me the difference without any issue. The bag arrived the next day and I couldn’t be happier with it. Excellent quality

25 April 2024
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Reply from Storksak

Thank you so much for your review Mary, it means so much to read your kind words, Storksak

Rated 5 out of 5 stars

Gorgeous!

Love my bag, great quality and will definitely be buying the matching backpack.

27 April 2024
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Reply from Storksak

Thank you so much for your review we're so happy you like your backpack, Storksak

Rated 4 out of 5 stars

Well made and great customer service

Bags are very well made and well packed. Delivery was very fast too.
Unfortunately I didn't like the shape and size of bag and had it returned.
Return was processed very quickly and at any point I had to chase them.

11 April 2024
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Reply from Storksak

Thank you so much for your review, Storksak

Rated 1 out of 5 stars

Bought the Hero backpack

Bought the Hero backpack, and after a year and a half of using it with no trouble, the zippers on the main pocket are completely useless- one of them is impossible to use and the other one keeps getting stuck, sticking and just opening although it should be shut.
The stitching inside has also come undone and some of the inside pockets are not usable as they are falling off the body of the bag.
I contacted customer service but they only have a year guarantee and they offered me a 20% code to buy a new one.. why would I knowing the quality of these bags?
Definitely not worth the money, save and buy a cheaper brand, as these ones won’t last you long!!

11 May 2024
Unprompted review
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Reply from Storksak

Thanks for your feedback Maria. We pride ourselves on offering the best customer service; one year's warranty plus ongoing customer support. Individual customer usage is beyond our control which we hope you will appreciate. Storksak

Rated 1 out of 5 stars

Impractical

Got the Poppy Luxe bag but incredibly disappointed with it.
The bag albeit wonderfully spacious inside, is an absolute nightmare to hold over the shoulder. The bag doesn’t stay upright when holding therefore making it impossible to grab something out of the bag whilst standing or holding my baby.
The stitching quality is also appalling for the price you pay with threads already pulling apart.
A changing bag is supposed to be practical for daily use, unfortunately this bag is incredibly impractical with a newborn. I now have a £140 bag just sitting in a cupboard!

12 March 2024
Unprompted review
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Reply from Storksak

We're very sorry you've been disappointed as this has been a best-seller for years. If you would like to get in touch with us directly at info@storksak.co.uk we'll look into this further for you, Storksak

Rated 5 out of 5 stars

Storksac is a very professional

Storksac is a very professional company.
I am a grandmother and after seeing my daughter-in-law's bag, I thought I could use one too, when my granddaughter is with us.
Excellent product. I would highly recommend it.

10 April 2024
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Reply from Storksak

What a lovely review, thank YOU so much for taking the time to write this. We're delighted you and your granddaughter are so happy with your bags, Storksak

Rated 5 out of 5 stars

Great baby bag

Great service and the bag is such good quality.

6 April 2024
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Reply from Storksak

Hi Janet, thank you so much, we really appreciate your review, Storksak

Rated 5 out of 5 stars

Incredible customer service

Incredible customer service

I’ve used their stroller organiser for a year and 2 zip pulls had came off and got lost. Contacted customer service and within a few days I was sent replacements.
The absolute best

Thank you

3 May 2024
Unprompted review
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Reply from Storksak

Thanks Joanne, that's what we aim for and thanks so much for your review it means so much, Storksak

Rated 5 out of 5 stars

Great experience with the changing bag

Great experience with the changing bag! It was exactly what I needed. Looks very modern and the shipment was done very quickly!

2 April 2024
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Reply from Storksak

HI Ayse, thanks so much for your review, we're delighted your so happy with your bag, Storksak

Rated 5 out of 5 stars

Alyssa stroller bag black&gold and St James leather tan

Bought the Alyssa stroller bag in black&gold and the St James leather tan over a year ago, right before my LO was born.
Been using the Alyssa for a year mainly to work as it fits my Spectra dual compact pump and its accessories perfectly and I can still put in my wallet, phone and keys! The bag is not big but has plenty of space! Received many compliments from my coworkers and they couldn't believe it was a stroller bag. Unfortunately it doesn't stay up on the handlebar of my YOYO stroller, maybe because the handlebar is too round but is ok as I mainly use it to work. This one is still one of my best purchases!
The St James, I'm just going to use it for the first time in a few days for my first travel with my LO. I never did check the bag when I received it 1 year ago, I just stuffed it in the closet and so I just noticed now that my bag did not come with the stroller clips, has no side poppers as it was supposed to have when I purchased and according to the pic on the website at the time.
Also, I just noticed that on the front zipper pocket, when I try to put something in, there's a bit of cardboard like thing inside of the fabric that stuck out and makes it hard to put things in as the things gets stuck between the fabric and the cardboard. But that's on me for not checking the bag when I received it. Other than that, the bag is beautiful and the leather material is good.

23 April 2024
Unprompted review
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Reply from Storksak

HI Andie, thanks so much for your review and feedback. Amazing you can fit so much in your stroller bag. We did change from poppers to the adjustable sides. Hope you love your St James too, Storksak

Rated 5 out of 5 stars

Good quality

Happy with the purchase. the bags are so comfortable to carry, durable and stylish.

21 March 2024
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Reply from Storksak

Thanks so much for your review, Storksak

Rated 5 out of 5 stars

Very quick delivery and excellent bag

Very quick delivery and excellent bag. Great storage and easy to use, highly recommend this bag. Looks like a great bag, doesn't look like a nappy bag which is exactly what I was looking for.

21 March 2024
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Reply from Storksak

Thanks so much Aoife, we really appreciate your review, Storksak

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