Storm Double Glazing Reviews 

47
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Extremely professional company throughout the installation of four new double glazed windows and a new pain. Initial survey really good with loads of explanations. Good price quoted which was what we... See more

Company replied

Rated 5 out of 5 stars

Fantastic value for money and such great quality windows and service. Storm Double Glazing are real pros! We're really pleased with our new windows. We had quite a few fitted in a quick turnar... See more

Rated 5 out of 5 stars

excellent customer relationship from start to finish. Came on the promised date and finished on promise date. Very clean and efficient work, extreme care on even small details. We are extremely plea... See more

Rated 5 out of 5 stars

Ryan and his team built us a beautiful new porch! Our old one was removed, new one built including a new composite door! The Storm double glazing team did an excellent job, super clean, professional... See more

Company details

  1. Window installation service
  2. Building restoration service
  3. Double Glazing Installer

Written by the company

We are a small family run business but still able to take on projects of all shapes and sizes, from a upvc door replacement to a new warmer roof installation. Regardless of your requirements, we will be able to answer any questions you may have and provide a tailored quotation. We can provide you with all the time and advice you need to ensure end results that will perfectly meet your requirements, preferences and budget. Whilst working within your property, we ensure to keep you updated with progress and also work with minimal disruption.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

47 reviews

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4.7

All reviews

(47)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Very efficient, professional service, and reasonably priced too! I have already recommended Ryan to one of my family members as really pleased with his work.

30 August 2020
Unprompted review
Rated 5 out of 5 stars

Ryan and Bruce did a great job

Ryan and Bruce did a great job - from the very start when Ryan came to quote to completion of the work. He understood our budgetary challenges and found the right solution for the right price. He went the extra mile from the start, immediately fixing a dangerously loose window whilst measuring up.

He kept us fully informed throughout the process, was great with our young kids and really good just to chat with. The house, driveway, etc. was left as if they hadn't been there. Brilliant.

We are delighted with the outcome - just what we had hoped for.

Without doubt, a five star review.

21 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Ryan listened to everything I needed and I couldn't be happier with the finished result. One thing that was really important to me was using someone I felt comfortable having in my home. I would highly recommend. Thank you so much Ryan my home has been transformed with the new door and windows!

17 August 2020
Unprompted review
Storm Double Glazing logo

Reply from Storm Double Glazing

Thank you for the review, it was a pleasure working there.

Rated 5 out of 5 stars

Reliable and high quality

Reliable and high quality
Ryan always responded very quickly to emails and WhatsApp, gave me a very competitive quote and paid careful attention to all my requirements when he visited. He offered a wide range of options for our composite front door, and installed that, a patio door, PVC door and three windows in two half-days. He was polite throughout, and clearly knows what he is doing. Also gave some advice on wall insulation and refixed a blind that needed to be repositioned.

17 July 2020
Unprompted review
Rated 5 out of 5 stars

Top class service and workmanship

Top class service and workmanship. Quality products professionally built. Ryan is a top class workman who takes pride in his work to deliver a project to a very high standard......lastly he loves a bacon sandwich !!!! Storm Double Glazing fully recommended

9 July 2020
Unprompted review
Storm Double Glazing logo

Reply from Storm Double Glazing

Many Thanks for your Review, it has been a pleasure working for you both, and the little dogs :-)

Rated 5 out of 5 stars

Professional and friendly.

We found Ryan to be very professional, friendly and helpful from our first meeting until we finished our project. We had an extension built using SIP insulated panels and Ryan explained the whole process and made some great recommendations towards the finished product. Ryan kept us fully informed the whole time the work was being carried out. He also upgraded some of our existing widows.
Overall, we are extremely happy with the work carried out and would have no hesitation in recommending him.

1 July 2020
Unprompted review
Rated 5 out of 5 stars

Quality job

Have used Storm Double Glazing on 3 occasions and each time we have been totally satisfied with the work carried out.
Ryan & his team are very clean and professional in approach and ensure that all work is maintained on cost within budget.

1 July 2020
Unprompted review
Rated 1 out of 5 stars

No quote and no response - Time waster

I tried to get a quote from Ryan and sent him all the details he requested. He specified a date to get the quote over to me and I didn't hear anything more. I then chased him again and got another date and nothing came through. I then chased again only to be told he would "resend it". There is nothing in my e-mail or junk folder and of course nothing has come through again after lots of phone calls and emails chasing there have been no replies. If he can't even get a quote to a client I can not even imagine what he is like when doing a complex project.

18 June 2020
Unprompted review
Storm Double Glazing logo

Reply from Storm Double Glazing

Dear Stuart,

Firstly thank you for your feedback and we apologise that you feel you have been let down by our service.

As a small company run only by myself, the recent unprecedented circumstances have been a challenge. I have been working hard to reply to all emails and calls from my customers while also trying to chase manufacturers for products and dates which is proving difficult from my side to.

I have run many large complex projects prior to Covid 19 to which I have received nothing but praise from my customers who feel the job has been fulfilled to their complete satisfaction. Such reviews can be found on my facebook page and my website for Storm.

I am sure you can appreciate that trying to get a small business back on track in the current climate is hard and I can only apologise that you feel that I have not met your expectations in service.

Ryan Ormston

Rated 5 out of 5 stars

Great job.

Fantastic service from start to finish. I’ve already recommended Storm Double Glazing to 2 people.

17 June 2020
Unprompted review
Rated 5 out of 5 stars

5 star review

The team at storm double glazing are very professional, they cover all aspects of building works, they have done several jobs for me now and completed them all at a very high standard, I won’t use anyone else now.

20 March 2020
Unprompted review
Rated 5 out of 5 stars

100% recommend

I will always use storm double glazing for my windows. Every job he does for me is done to very high standards. The prices are always good to. 100% recommended to all friends and family that would give the same opinion.

14 March 2020
Unprompted review

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