stoveguard.com Reviews 

527
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently note that certain models fit their stoves nicely and make cleaning up kitchen messes much easier during daily cooking routines. Consumers also appreciate receiving items that arrive promptly within the promised timeframe and perform well on various stovetop designs. Some reviewers were not happy with product quality, noting unfortunate instances where silicone materials melted or burned near the active burners. People also experienced major delays with shipping schedules and struggled significantly to secure timely refunds or helpful customer assistance. Buyers frequently mentioned receiving incorrect items or finding that the physical cutouts did not match their specific stove measurements.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as feedback regarding the stove protectors is... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment and frustration with the... See more

Order

People report ambiguous experiences with order, as many reviewers faced significant delays, extended... See more

Refund

Clients share negative opinions on refunds, expressing widespread frustration over delayed payments and unmet... See more

Customer service

Reviewers express profound dissatisfaction regarding customer service, frequently highlighting a complete... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Delivery was fine but within a couple of days of installation, near by he burners we frequently use, the product popped up and doesn’t go back down. This affects the advertised protection greatly. We... See more

Rated 3 out of 5 stars

I have not received my purchase of stove guard pro, model 184, ordered on October 5, 2025. My current statement for the credit card shows I was charged. Your email has been the only contact I have... See more

Rated 3 out of 5 stars

Was disappointed, thought we were ordering the Silicone Pro version but wanted it in Gray. When we changed to the gray color the order switched to the old style StoveGuard and it was not obvoious the... See more


Company details


Contact info

3.1

Average

TrustScore 3 out of 5

527 reviews

5-star
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1-star

No recent history of asking for reviews

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3.1

All reviews

(527)

66 reviews in the last 12 months

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Rated 1 out of 5 stars

HORRIBLE CUSTOMER SERVICE

I have ordered before and was satisfied. I recently ordered a new cover and realized the same day it was not the same model so i got in touch and asked to cancel the order. They did not get to my request and sent anyway. I said i would keep if they could offer a discount. They said 20.00 on an order over 130.00. Awful customer service. The email after that was just pay you bill basically. I will not refer anyone else again nor will i ever order from them again. They are not inexpensive and they could have and should have done more.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Significantly delayed shipping - buyer beware

I ordered a Stove Guard stove protector on October 30th 2025 thinking i would receive it in time for Thanksgiving. I contacted their customer support on November 19th asking for a status update and was told shipping was slightly delayed but I should expect my order to be shipped within the next 7-14 days. It is now December 10th and I still haven't received my order nor have they provided any additional update on my order status. I would not recommend this company based on my initial experience.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!

Beware: Lots of issues with this company that I should have paid attention to. As others have noted, the quality of mine is not as advertised, turns up from the heat of the burners. Takes weeks if not months to receive. In my experience this isn’t a company to trust with your money.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

A+++

A+
Fits perfect and great material used. My stove looks great.
Great customer service with any issues you have,this company works with you. Part is well worth the money.ty DH

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Great product

It fit perfectly to my stove and is easy to clean. It didn't loose it's shape after I washed it by hand. I love it!

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Fits like a glove!

Stoveguard's customer service team provided a quick and accurate response to my inquiry relative to the sizing of the guard I was seeking for my Wolf stove top. Thank you.

14 October 2025
Unprompted review
Rated 3 out of 5 stars

Did not meet advertised standards!

Delivery was fine but within a couple of days of installation, near by he burners we frequently use, the product popped up and doesn’t go back down. This affects the advertised protection greatly. We have filed a complaint with you and sent pictures. Update: Stove Guard has contacted me via email and informed me that they are sending a replacement! Let us see if that holds up!

19 October 2025
Unprompted review
Rated 3 out of 5 stars

I have not received my purchase of…model 184, stove guard pro.

I have not received my purchase of stove guard pro, model 184, ordered on October 5, 2025. My current statement for the credit card shows I was charged. Your email has been the only contact I have received regarding my order. The other emails I have received from Stove Guard have been ads for products they sell.
Thank you,
Patricia Beard

22 October 2025
Unprompted review
Rated 1 out of 5 stars

Did not fit properly used for 1 week…

Did not fit properly used for 1 week and it melted and curled up. They have yet to answer 4 weeks later. Customer service is non existent. I had to charge back with my bank to get my money back. They may have a warranty but they don't have anyone to talk to about it.

8 September 2025
Unprompted review

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