Not even received my 3 straps yet but the amount of customer service from Toni has been outstanding. I emailed one question yesterday (from Thailand) and had a response back within 5 mins . I’ve been... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently purchased a new watch strap and I must say, I'm thoroughly impressed. I wholeheartedly recommend Straps & Kettles to anyone looking to upgrade their timepiece. It's a fantastic produc... See more
I was surprised at how soft and supple the rubber straps were and the weave texture definitely gives it a more premium look. The packaging is also first rate and the fit to my watch was perfect. I o... See more
Strap is nice quality and very comfortable on the wrist On the downside I had a nightmare time trying to get the supplied spring bars to fit my blancpain swatch watch Had to resort to trying to u... See more
Company replied
Company details
Written by the company
Straps & Kettles are the UKs leading watch strap and watch accessories supplier.
Contact info
128 City Road, EC1V 2NX, London, United Kingdom
- info@strapsandkettles.com
- strapsandkettles.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing
Really great quality band for my Moonswatch! Great packaging and overall really great and easy experience 👍
Good Customer Service
Happy to recommend Straps & Kettles, I had a small issue with the colour strap I ordered and they couldn't have been more helpful, exchanging for preferred choice with no quibble. Buy in faith from this excellent company.
Great strap love it
Perfect fit and comes with a nice tool
Perfect fit and comes with a nice tool. Better than the original strap.
Good quality strap and fits well
Great quality
Firstly, the quality of the product is really top quality. That’s the most important thing. At a reasonable price point and also great customer service when I had a question - all in all great experience! 5 star

Reply from Straps & Kettles
Good quality and customer service
The strap is too small and I have…
The strap is too small and I have normal size wrists! Did send them an email but no response!
Hey ho

Reply from Straps & Kettles
Great products and good service
Excellent customer service and great…
Excellent customer service and great product. Absolutely delighted with purchase.
Brilliant customer service and excellent straps
Brilliant customer service and fantastic straps. I made an error with the shipping details but resolved in minutes by customer services. Straps very high quality and nicely packaged. The premium rubber strap goes so well with my MoonSwatch Snoopy!
The combination of style and durability…
The combination of style and durability in these straps is hard to beat ..
The rubber strap is perfect for sports
The rubber strap is perfect for sports. It's sweat-resistant and very comfortable..
Eco-Friendly Options
I appreciate that they offer eco-friendly watch straps. A great choice for environmentally conscious buyers.
High-End Look
The mental mesh strap gives my watch a high-end look without the high-end price tag. Love it!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







