Straps & Kettles Reviews 

113
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Not even received my 3 straps yet but the amount of customer service from Toni has been outstanding. I emailed one question yesterday (from Thailand) and had a response back within 5 mins . I’ve been... See more

Rated 5 out of 5 stars

I recently purchased a new watch strap and I must say, I'm thoroughly impressed. I wholeheartedly recommend Straps & Kettles to anyone looking to upgrade their timepiece. It's a fantastic produc... See more

Rated 4 out of 5 stars

I was surprised at how soft and supple the rubber straps were and the weave texture definitely gives it a more premium look. The packaging is also first rate and the fit to my watch was perfect. I o... See more

Rated 3 out of 5 stars

Strap is nice quality and very comfortable on the wrist On the downside I had a nightmare time trying to get the supplied spring bars to fit my blancpain swatch watch Had to resort to trying to u... See more

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Company details

  1. Jeweller

Written by the company

Straps & Kettles are the UKs leading watch strap and watch accessories supplier.


Contact info

4.2

Great

TrustScore 4 out of 5

113 reviews

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4.2

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(113)

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Rated 3 out of 5 stars

Strap is nice quality and very…

Strap is nice quality and very comfortable on the wrist
On the downside I had a nightmare time trying to get the supplied spring bars to fit my blancpain swatch watch
Had to resort to trying to use my original swatch springbars to get the strap fitted also extremely difficult to do
Got there in the end but it wasn’t easy

7 December 2023
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Reply from Straps & Kettles

Hi Colin
We actually have a tutorial on our website to help out with changing the straps. They arent the easiest but that would be the design provided by Swatch and not our straps themselves so we would really appreciate if you review this 3* comment as you seem to be happy with our product but unhappy with the mechanism that Swatch provide.
Best
Sami S&K

Rated 5 out of 5 stars

Disappointed with the strap provided by…

Disappointed with the strap provided by Omega x Swatch, after purchasing a strap from straps and kettles, I have been able to wear my swatch regularly; the is durable, comfortable and aesthetically pleasing.

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend

I was extremely happy with the customer service. I was always hesitant about changing the strap on my Day Date but after seeing some of their examples and being shown the different options available and how they could look, I now have the perfect watch for all occasions instead of just when I wear a suit. Also the quality is great and fits the watch perfectly.

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Lovely designs and great quality…

Lovely designs and great quality straps. I’ve purchased from other companies and none of them were as good as Straps & Kettles. Definitely recommend them and looking forward to purchasing from them again!

6 December 2023
Unprompted review

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