I’ve ordered from StrapsCo before to replace deteriorated bands on several vintage Victorinox Swiss Army watches and was very happy with the new bands. Today I ordered another band for one of my newer... See more
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35 Gateway Dr, Ste 100, 12901, Plattsburgh, United States
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For the price the quality seems a little lacking. The 20mm leather straps to not fit on the watch properly. It works but is difficult for it to fit in. They aren't terrible but there are better straps for the price.

Reply from StrapsCo.com
Perfect strap for my vintage Ball Trainmaster, my everyday watch. The Thinline Saffiano Strap is elegant but unpretentious. To my taste, a perfect fit for this watch. Excellent service. Clean, smooth purchase all around. Thank you.

Reply from StrapsCo.com

Reply from StrapsCo.com
They shipped the wrong strap - wrong color and no clasp. When advised, they said the one I ordered was out of stock. Why ship a different color with no clasp? They sent a return shipping label. The next day I placed the incorrect order in the mail to return, then within hours I received an email that my order had shipped.....so much for being out of stock. I would have respected this company more had they just owned up to their mistake. Now I am having to pay return shipping to return the other strap, since I bought a different one when I was told the one I ordered was out of stock. No communication about the "out-of-stock" strap, which miraculously came into stock the moment I shipped the wrong strap they sent me back. Since I bought a replacement strap elsewhere, I returned the strap that I originally ordered and had to pay return shipping, despite their error causing all of the trouble. Terrible customer experience.
To make matters worse, their customer service person, Angela, instead of focusing on customer satisfaction, prioritizes being right over stupid minutiae of my customer greivance, with an ongoing barrage of nuisance emails quibbling over dates and times.....hey strapsco.com, how about focusing on customer satisfaction over having to be right and arguing trivialities at all cost. Customer experience has now gone from a -3 to a -1000

Reply from StrapsCo.com
Variety of quality products and ease of ordering. I’m a returning customer and I’m very satisfied with the quality of the products offered.

Reply from StrapsCo.com
I'm a returning customer that is very pleased with your products. Your quality and selection are unsurpassed.
keep up the good work.

Reply from StrapsCo.com
The customer service is wonderful. I appreciate being able to "restyle" my watch! I have purchased different products from them, from watch bands to watch face protective covers. Their products are great quality.

Reply from StrapsCo.com
Unfortunately, the strap I really wanted is out of stock so I basically settled for another one. 3 for 2 and Mothers Day discount was nice.

Reply from StrapsCo.com
Love the products...website easy to navigate. Thank you

Reply from StrapsCo.com
not only did my Aunt, Mother and Sister loved their bracelets, StrapsCo has excellent customer service. This is why I like shopping here, good variety, good quality and good customer service.

Reply from StrapsCo.com
Easy to navigate website, responsive to my questions, and superb quality products !!

Reply from StrapsCo.com
This strap was a piece of junk. Clasp was extremely flimsy, poorly manufactured and did not align properly. Rubber molding was over molded and would allow on realignment after trimming. Destroyed strap trying to fit. Very disappointed.
UPDATE! Although I stand by my review of the strap itself and highly recommend StrapsCo drop it from thier catalog, they have won themselves a very happy and satisfied customer with thier outstanding customer service. Angela went above and beyond to help find a suitable replacement. Thank you again Angela for your concern and all of your help.

Reply from StrapsCo.com
Awesome selections, great prices, nice website, quality products. My second time ordering customer service is super. Items ship pretty fast.

Reply from StrapsCo.com
This is about my third purchase of a strap for my Fitbit! I love your selections and quality! I will not purchase from anywhere else! Love you guys!

Reply from StrapsCo.com
The website was easy to navigate. The filter function made it easy to find watch bracelets that will fit. StrapsCo had a good variety of bracelets to choose from. I look forward to getting and using my new items!

Reply from StrapsCo.com
great products across all that i have bought so far.

Reply from StrapsCo.com
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