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StrapsCo.com Reviews 430

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent selection of products, often noting the reasonable prices and variety of options available. Many consumers appreciate the ease of navigating the website and the smooth purchasing process, with several highlighting the great customer service and fast shipping. People frequently become repeat buyers due to their satisfaction with the products and overall experience. However, some customers also noted issues with their orders, including receiving incorrect items or sizes, and experiencing difficulties with returns or exchanges. A few other people also felt that the quality of certain products was subpar for the price, and some mentioned slow or unhelpful customer service when trying to resolve these issues.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the high-quality accessories... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the... See more

Order

Reviewers highlight ambiguous aspects of order, with many finding the ordering process easy, praising the... See more

Price

Customers had positive experiences with price, often noting the reasonable and competitive pricing for... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent and wonderful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered from StrapsCo before to replace deteriorated bands on several vintage Victorinox Swiss Army watches and was very happy with the new bands. Today I ordered another band for one of my newer... See more

Company replied

Rated 5 out of 5 stars

Had to order additional charger for my Fitbit Inspire 3. Not available on Google store. Easily available here and for less than other sources. Had previously bought straps, so knew it was reliable st... See more

Company replied

Rated 5 out of 5 stars

There was the best selection and a variety of watch bands that were available. I have checked other sources and none comes even close to having StrapsCo.com selection. The prices are reasonable and ha... See more

Company replied

Rated 5 out of 5 stars

Excellent craftsmanship. This is my second order for a different watch. I got the first one for my panerai, better than OEM😉. And they pretty quick on delivery. Oh and the price, the commercial is p... See more

Company replied


Company details

  1. Watch shop

About StrapsCo.com

Written by the company

StrapsCo is a leading online destination for high-quality watch bands, accessories, and watch tools. Founded with a simple mission—to help people personalize and enhance their watches—StrapsCo has grown into a trusted brand recognized for its extensive selection, fair pricing, and customer-first approach. Whether upgrading a luxury timepiece, refreshing a smartwatch, or replacing an everyday strap, customers can find options designed to fit nearly every watch, wrist, and style.

With over 10,000 SKUs, StrapsCo offers one of the largest online selections of watch straps available anywhere, including leather, rubber, stainless steel, nylon, sailcloth, FKM, and more. The company is also widely known for its extensive compatibility across major brands such as Apple, Samsung, Garmin, and Fitbit, making it easy for customers to find the perfect fit without guesswork.

The StrapsCo team is committed to delivering a seamless and reliable shopping experience—from detailed product pages and real-world fit photography to fast shipping and responsive customer support. The company understands that a watch strap is more than just an accessory; it’s an extension of personal style. That’s why every product is carefully designed or selected with durability, comfort, and aesthetics in mind.

Customers choose StrapsCo not only for its wide selection, but also for the consistency, quality, and care behind every order. Whether someone is a collector, watch enthusiast, or simply looking to refresh their daily wear, StrapsCo is dedicated to helping customers enjoy their watches even more.

StrapsCo.com | Shop the World's Best Selection of Watch Bands & Straps

Written by the company

Buy 2 Get 1 Free - Always!
For every 3 items added to cart, you will get 1 of them FREE. Valid on ALL products on StrapsCo.com. Promo codes can still be used with BUY 2 GET 1 FREE.

Hassle-free returns!

Satisfaction guaranteed

Satisfaction guaranteed
Customer satisfaction is our #1 priority. If you're not satisfied with your order for any reason, simply return it to us for a full refund or exchange.

Contact info

Buy 2, Get 1 FREE

Mix & Match Any Items - No Code Needed, Auto Applies at Checkout

4.4

Excellent

TrustScore 4.5 out of 5

430 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I think the company is GREAT

I think the company is GREAT. You make my selection of watches feel so much bigger. Thank you.

30 March 2026
StrapsCo.com logo

Reply from StrapsCo.com

Thank you so much! We love hearing that. So glad our straps help expand your watch collection. Enjoy!

Rated 5 out of 5 stars

Always the best prices

Always the best prices, selection, and quick shipping.
If StrapsCo doesn’t have it, then you don’t need it!

30 March 2026
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Reply from StrapsCo.com

Thank you so much! We love that 😊 Really appreciate your support!

Rated 5 out of 5 stars

Great selection of watch straps

Great selection of watch straps. Exceptional value for the quality of these straps.

29 March 2026
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Reply from StrapsCo.com

Thank you! We’re so glad you’re enjoying the selection and value. We really appreciate your support!

Rated 5 out of 5 stars

The bands are great quality

The bands are great quality. They come quickly. To install on watch is very easy, and they look great

27 March 2026
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Reply from StrapsCo.com

Thank you so much! We’re glad you love the quality and found them easy to install.

Rated 4 out of 5 stars

Easy to navigate website and good…

Easy to navigate website and good products. I’m a repeat customer and think their bracelets and straps represent good value.

20 March 2026
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Reply from StrapsCo.com

Thank you for your continued support! We’re so glad to hear you find our website easy to navigate and our products a great value. It means a lot to us that you keep coming back, we truly appreciate it!

Rated 5 out of 5 stars

Great choices

Great choices, good visual presentation, easy checkout...what more could you ask?

18 March 2026
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Reply from StrapsCo.com

Thank you for the great feedback! We’re so glad you’re enjoying the selection, visuals, and smooth checkout experience, exactly what we aim for. We truly appreciate your support!

Rated 5 out of 5 stars

Always a great experience with…

Always a great experience with StrapsCo. Easy website. Professional staff that answers questions and emails quickly. Generous return policy!!

19 March 2026
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Reply from StrapsCo.com

Thank you so much for your kind feedback! We’re delighted to hear that you’ve consistently had a great experience with us. It’s wonderful to know you find our website easy to use and our team responsive and professional. We truly appreciate your support!

Rated 5 out of 5 stars

StrapsCo Review

StrapsCo always has a great selection, super fast shipping, and excellent customer service. They are my go-to when I need quality strap at a great price!

16 March 2026
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Reply from StrapsCo.com

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our selection, shipping, and customer service. It truly means a lot to us that we’re your go-to for quality straps at a great price. We appreciate your support!

Rated 4 out of 5 stars

Quality straps and value

I like the quality and for the most part the value of the straps. I wish there was a bit more styles such as more canvas style watch straps. Maybe a bit more premium offerings as well but plenty of options to make your watch look unique. Shipping can be a bit slow.

17 March 2026
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Reply from StrapsCo.com

Thank you for your thoughtful feedback! We’re really glad to hear you’re happy with the quality and overall value of the straps.

We appreciate your suggestions as well, expanding our canvas styles and offering more premium options is definitely something we’re always looking into. We also hear you on shipping times and are working on improving that experience.

Rated 5 out of 5 stars

Great quality

Great quality, they shipped super fast and the price is the best

17 March 2026
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Reply from StrapsCo.com

Thank you so much for your feedback! We’re thrilled to hear you’re happy with the quality, fast shipping, and pricing. That’s exactly the experience we aim to deliver. Enjoy your straps!

Rated 3 out of 5 stars

Poor customer service at first but addressed by ownership

Update: after the owner Martin reached out and listened to all my concerns he took care of everything. His straps are very nice high quality and I do truly recommend them. He is working with his team to learn from my experience and grow.

Not helpful, after waiting months for a restock notification, I received an email claiming they had products in stock but didn't. They are not focused or organized.
1 day after I ordered the whole site went 25% on sale but they were too inept to be able to apply a refund to my order nor smart enough to give me a gift card to make me purchase from them again to give them a chance to win me back.
There are much better companies to spend my money with than strapsco.

13 March 2026
Unprompted review
StrapsCo.com logo

Reply from StrapsCo.com

Thank you for taking the time to share your experience. We’re really sorry for the frustration this caused.

We understand how disappointing it is to wait for a restock notification that doesn’t reflect actual availability, and we’re looking into how that happened so we can prevent it going forward. We also hear your concerns about the timing of the sale and your order. Our team has sent an email about this concern.

We appreciate the opportunity to make this right. Your feedback is important to us, and we’re actively working to improve both our communication and overall customer experience.

Rated 5 out of 5 stars

they have so many choices of straps to…

they have so many choices of straps to choose from, and theyre cheaper than other sites ive visited

15 March 2026
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Reply from StrapsCo.com

Thank you so much for your feedback! We’re really glad you enjoyed the wide selection of straps and found our prices competitive.

Rated 4 out of 5 stars
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Reply from StrapsCo.com

Thank you for your feedback.

You can always find the information about the buckle in the size chart. We have sent an email to follow up about the buckle so we can help!

Rated 5 out of 5 stars

The buy 2 get one free is amazing and…

The buy 2 get one free is amazing and literally have every single strap I would need for my new new.

14 March 2026
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Reply from StrapsCo.com

Thank you for the great review! We're glad you're enjoying the buy 2 get 1 free offer and that you found the straps you needed for your new watch. We really appreciate your support and hope you enjoy your new straps!

Rated 5 out of 5 stars

Easy website to navigate and great…

Easy website to navigate and great customer service experience

13 March 2026
StrapsCo.com logo

Reply from StrapsCo.com

Thank you for the kind words! We're glad you found the website easy to navigate and had a great experience with our customer service team. We appreciate your support and hope you enjoy your straps!

Rated 5 out of 5 stars

Everything went great

Everything went great, not complains at all

11 March 2026
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Reply from StrapsCo.com

Thank you for your review! We're glad to hear everything went great and that you had a smooth experience. We appreciate your support and hope to serve you again soon!

Rated 3 out of 5 stars

The strap are nice but the quick…

The strap are nice but the quick release pins break easily

9 March 2026
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Reply from StrapsCo.com

Thank you for your feedback. We're glad to hear you like the straps, and we're sorry to hear you experienced an issue with the quick release pins. Our team has sent replacement pins your way and we hope they resolve the problem. If there’s anything else we can help with, please don’t hesitate to reach out. We appreciate your support!

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