Strava Reviews 442

If I could give zero or minus stars, I would I've had numerous legitimate activities flagged by Strava - not done in a vehicle, no GPS error and Strava support have refused to unflag these. I... See more

Just about OK as a fitness app, BUT Strava bought FATMAP (an excellent app for ski touring and mountaineering), and basically shut it down. This act of vandalism may cost lives. There is no replaceme... See more

Android app terrible. Constantly getting strava server unexpected error, raised a support ticket and got a response of there unable to do anything about it. Now the messaging side of the app won't sh... See more

I keep receiving spam from Strava just because I downloaded their app. My email notifications are turned off. I have disabled everything, yet I still keep receiving spam emails from Strava. I contacte... See more

Although most of the reviews here are overwhelmingly negative, I had a very positive experience with Strava’s Support Desk. My account was locked after it was announced that logging in with Facebo... See more

Great tool for tracking fitness efforts. The toolset is slowly getting better and better and I really like the new AI generated insights. If you do sports on a regular basis this service and especiall... See more

Kind of surprised how bad the comments are. I regularly use Strava to record my trail runs and it’s always very useful. Movement tracking is precise, and the app is user-friendly. However, the Strava... See more

Truly awful! I’ve gone from loving my Samsung watch to hating it since I have had to link with the Strava app. It is so NOT user-friendly and clearly was devised by some bozo sitting comfortably i... See more

After using and paying for the app for 8 years I’ve just found out I’ve been blocked by Strava for apparently abusive behaviour. I thought this was bizarre but would be easy to resolve with a call bu... See more

If I could give it 0 stars I would. They do not have customer service - you raise a ticket regarding an issue and there are bots who respond, or more infuriatingly do not respond, simply close the tic... See more

Awful Service all round - Avoid and use an app with good service review ratings..not Strava! - Inaccurate app on distance (for me) - Strava took/thieved an annual subscription fee from my c/ca... See more

Well I’ve only been with strava a week and already it’s not showing all my daily activities. Trying to contact them is a joke, so as so many reviews are saying I’d give this a miss until they get cu... See more

Wish I'd read these reviews before signing up. Subscribed for a year thinking I was paying monthly and could cancel anytime. In fact they took a whole year's cash. After 4 days I realised it wasn't a... See more

I use Garmin for years, downloaded Strava to sync activities but honestly, my experience is very bad. I was logged out from my mobile app, my account locked and I get message: “ You are not authorized... See more

I genuinely thought I was signing up for a free trial with Strava. Instead, I was charged £54 immediately, with no warning that the payment would be taken straight away. I requested a refund thr... See more

2 times that my activity disappears from my page by adding a photo!!!! It's abused! You pay a subscription and you don't get any support for 1 month! It's terrible to charge for non-existent serv... See more

Absolutely the worst customer service I’ve ever experienced. I submitted a ticket last year to cancel my subscription and request a refund—no response at all. A full year later, they charged me agai... See more

Worst company to every lay foot on this planet, they need to be shut down, they are thieving scum bags that steel peoples money, they are sneaky so be careful with using the app, customer service is s... See more

This company must be avoided. Their customer service replies to your questions 2 weeks (!!) after you sent it. I had several questions and received a generic one-sentence answer, that absolutel... See more

Strava sucks!!! ...cancel your sub and dont give them any money, they keep flagging my activities for no valid reason, it is very glitchy doesnt show my heart rate and other activitiesyet i have wor... See more

There's no doubting that Strava has helped tens of millions of athletes record & analyse their activities, helping with training & enjoyment. The mainstay has been the leaderboards, which they have no... See more

I’ve been using Strava for a while now and honestly really like it. The functionality is great, everything feels smooth, and I like how they keep adding new sports and activities pretty fast (they e... See more

Really frustrating trying to feed back about issues when AI wants several levels of explanation before you can get to a person, and keeps evading direct requests for an actual person. For about t... See more

Customer support is appalling. Very difficult to transfer from Strava to another app. Heatmaps are good, but the maps are inaccurate, wrong road names and some roads stop for no reason, making route p... See more

Don't even download it. It will malfunction on a regular basis. Ran a 5k and it only recorded 1.5 miles of it. Afterwards, I felt disappointed and upset that I was cheated out of my achievement by som... See more

Just look at the star rating that should tell you how crap strava is. It can't make it's mind up if it wants to show segments or not. More often not though. Absolute garbage. It about time these revie... See more

It was good when it was initially set up by cycling enthusiasts, but now it’s all about increasing revenue at the expense of road safety. They allow the most ridiculously dangerous anti social segmen... See more

Lame that they hid the year in sport review under the premium paywall this year. You can access it by signing up for a free premium trial. That doesn’t make me want to sign up, it makes me start looki... See more

The app fails to record some activities for no apparent reason, and thir is no simple way to ask the app to sync the data, even if it was saved on the cell phone. The customer service was not helpful.... See more

App not fit for purpose. Footpaths shown which don’t exist or are over private land so routes are non existent No customer service When you eventually find their email address takes an age to... See more

Absolutely awful Signed up for the free trial and realised 2 days in is useless for me. I'm now trying for more than a week to cancel and it just wouldn't cancel it.CS absolute ignorance Avoid it

Their support is almost impossible to contact and therefore after the initial free trial I did not get my refund. I forgot I had this app and now they are not refunding me the yearly amount.

Been a subscriber for 13 years. Noticed that Strava has been excluding segments I ride for no particular reason. Some segments I’ve ridden 200 times and don’t get close to my PB but Strava automatica... See more

Auto renewal is ridiculous so went on Strava to manage subscription in the app,says it's due to auto renew on 13/10/2025, decided to cancel it in app, no way to do it in the app it points you to web,... See more

Straight to the point It’s got a large community which is why it’s popular. coming back to it after a few years now, there is way too much stuff now behind a paywall.

Whoever designed this app should be sacked. Spent a whole day trying to connect with my s7 watch and s health app. DOESN'T WORK. Absolutely useless app

There is just no customer support. Typical startup who couldn’t care less about customer satisfaction once they get well-known.

Another scam terms of service update. Keep trying to cancel my subscription and it sends me around in login circles.

Having used Strava for years they updated the app and wanted me to log in again. No problem? Problem. Needed verification in a device which is not with me. No alternative. Locked out. Thanks a lot Str... See more

Been a paid member for over 10 years and their customer support recently has been absolutely dreadful. Will be using another platform soon.

Took subscription payment. But not activated on the app.no reponse on customers service as to why,basically thieved €59

Find a solution with Garmin. 80% of users in Strava have a Garmin device … no solution - no Strava App it’s simple.. Garmin rules .. I and many others will go .. you need work on that segment … now... See more

Needed help with login into my account, reached out to Customer Service who have been sending me automated emails, no one actually looked into my issue, they couldn't care less, so disappointed to see... See more

So you decide to hide my PRs until I pay on the biggest ride of my year. Time to move on. I gave 1 star because there is no option to give a minus.

Wish i could give stava a 0. Fourth time it does not sync my exercises. Picked up a problem... Yeah problem is strava

I would press zero if I had one app keeps glitching and switching off. Don't waist your time and money.

Didn't warn me before charging the annual subscription fee

Super unhelpful customer support. No receipts or insufficient "receipts" at best.

Asks you for some login code by e-mail. So why do we have a password then?! FFS I don't want to go to my mail every time I log in. I never asked for this. Also motivates you to share every ride, every... See more

If you stop paying for your subscription, you'll constantly have trouble making trips. They're constantly being ignored. What a shame!