STRAYE Reviews 

714
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Ordered a pair of size 7 Logan Puffs. I have 25+ pairs of shoes in my collection and every single one is a size 7. The Logan Puffs were so small my toes were pressing against the end of the shoes an... See more

Rated 5 out of 5 stars

All the shoes I’ve gotten from Straye have absolutely been top quality. The shipping and packaging are always on point. Customer service is always quick to respond and always helpful. I love the... See more

Rated 5 out of 5 stars

***AMENDED*** After raising a small issue I had with my Straye shoes, the team reached out promptly with options to help me out. I cannot explain how pleased I am with the customer service, p... See more

Company replied

Rated 5 out of 5 stars

I’m 74 years old and was diagnosed with Hydrocephalus and used to fall down often. After my brain surgery I was left with a balance problem. Your shoes, which are flat have helped me overcome that pro... See more

Company details

  1. Shoe shop

About STRAYE

Written by the company

STRAYE IS A FOOTWEAR BRAND WITH THE MOST DURABLE, VALUE-PRICED SKATE SHOE, OFFERING UNIQUE STYLES THAT ALLOW YOU TO BE FORWARD, FLUID AND UNEXPECTED.

#1 SELLING LOGAN PUFF

Contact info

4.2

Great

TrustScore 4 out of 5

714 reviews

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No recent history of asking for reviews

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4.2

All reviews

(714)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

all the best

this was my first straye shoes so i didn't know what to expect, but delivery was very fast to the other side of the world, and the shoes are really really good... i'm very glad i ordered them

19 November 2024
Rated 5 out of 5 stars

I like the styling on the brand and…

I like the styling on the brand and after a little research I realised that the brand is owned by Angel, always loved Krew ! Wore and sold a lot of Krew and supra through our retail stores in Australia.
Shoes arrived quickly, great design and styling, quality product. Looking forward to a Logan (non puff) with the black bumper ! Thank you

14 November 2024
Rated 5 out of 5 stars

Wow!

Wow, what a deal! Mystery Monday turned out great. I love the shoe I was sent and they fit perfectly.

13 November 2024
Rated 3 out of 5 stars

Updated* Returned order & Ghosted by the support team

My order was returned due to it being “rejected” by me. Understandable and was my fault, however, I’ve reached out via email 2 times about what I can do to reship it or if I’d get a refund and it’s been over a week with no reply which is why I’m leaving this 1 star review. Would gladly change it if I could hear back from the CS team.

UPDATE: Received a refund for my rejected order but would have much rather have gotten my package! Was looking forward to skating these shoes and representing a hometown brand abroad. Looks like my request to re-ship an already package product was too much work or that my email didn’t matter. Good luck Straye!

9 November 2024
STRAYE logo

Reply from STRAYE

We understand your frustration with the lack of response to your emails. We strive to provide excellent customer service and are disappointed to hear that you haven't received a reply. We value your feedback and will investigate this matter further.

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