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Street Cars Reviews 

775
•
TrustScore 4.5 out of 5

4.5

Taxi service
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Review summary

Created with AI, based on recent reviews

Considering 493 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, friendly, and helpful throughout the entire trip. Travelers note that the vehicles are exceptionally clean and comfortable, ensuring smooth and pleasant journeys after long flights. However, some people mentioned frustrating issues with booking delays or late arrivals that negatively impacted their travel plans. A few consumers also experienced poor communication, unhelpful behavior regarding luggage, or disorganized pickup arrangements at the airport terminal. Reviewers suggest that while the core driving service is reliable, booking coordination and pickup organization could use improvement.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers as polite, professional, and... See more

Service

Customers had positive experiences with service, highlighting prompt arrivals, helpful drivers, and efficient... See more

Delivery service

Clients share positive opinions on delivery service, highlighting prompt arrivals and courteous drivers.... See more

Booking process

People report ambiguous experiences with the booking process, highlighting both convenient and frustrating... See more

Location

Customers consistently note ambiguous experiences with location, as opinions on pickup points and navigation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We arrived at Manchester airport very tired after travelling 24 hours with little sleep but the call center was very clear and concise giving clear pickup instructions and time. We had constant commun... See more

Rated 5 out of 5 stars

Mohammed in Reservations is always exceptionally friendly,professional and very caring. He is always a joy to deal with. Wayne at the Airport, I met him last month when my Wife landed at MAN and... See more

Rated 5 out of 5 stars

Hi, special mention for Akma ( apologies if spelt wrong) Lovely chap who drove me safely to my destination in Bramhall this morning. Was prompt and gave courtesy call prior to collection. Keep up the... See more

Rated 5 out of 5 stars

We were passed on to this company due to being on a delayed flight with Tui. Tui sent us to Streetcars desk in Manchester Airport, easy to find & well sign posted. The guy on desk was very clear what... See more

Company details

  1. Taxi service
  2. Bus and coach company
  3. Minibus taxi service
  4. Transportation service

Information provided by various external sources

Taxi Manchester - Street Cars has the largest fleet of Private Hire vehicles, executive cars and mini buses in Manchester City Centre.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

775 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.5

All reviews

(775)

457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

No help and miserable

I used the app to pre-book my taxi to the airport. Abdi Awed Barud was on time but he didn't even greet me or get out of the car to help me with the 2 large suitcases that I had. I was travelling with my child who could not help me and I had an injured arm at the time too so I really struggled to get them in the boot. When I got in the car he asked me what terminal I was going to. I told him and then I was trying to tell him that I needed to go to a specific zone but as I was speaking he answered a call. He spoke on his call the whole way until the end when he briefly stopped to ask if I was going to terminal 1, which I wasn't. The fare was £24 so I passed him £25 in cash. He didn't even bother to say thank you, he just looked annoyed and mumbled something under his breath. On the way home I just booked an uber and not only was it a lot cheaper but the car was much nicer and the guy was way more friendly and helpful so it's safe to say I wont be using street cars again.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. Professional, polite, helpful and very pleasant driver looked after me on a long journey. Highly recommended your company.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Superb service - Efficient - On time


Rang them on a very busy Saturday night in the middle of Manchester.
The operator was extremely helpful and we a cab immediately.

The driver was ever so friendly and chatted the whole journey home.

Excellent all round service.
I would recommend to anyone.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic taxi service from Samuel

Fantastic taxi service from Samuel, who took us to the train station with plenty of time to catch the train.

Always fabulous service from StreetCars Manchester 👏🏼👏🏼👏🏼

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Lovely clean car

Lovely clean car. Polite and pleasant driver. Arrived on time and got me to my appointment on time, waited for me and brought me home.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Last minute taxi as our pre booked let us down. Swift service. Great communication and driver

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Hopeless

Hopeless! Booked return trips to airport. Tried using app but didn’t work so booked by phone. Outward journey, driver drove too fast, felt unsafe. Return was a nightmare. Automated phone system tried to connect me with driver on poor mobile connection. Tool 15 mins to find him. Have used Streetcars for 5 years but this is last time!

24 May 2026
Unprompted review

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