Street Smart® Transmission Reviews 

5,474
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that transmissions perform excellently, shifting smoothly and often feeling better than new. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the prompt shipping and easy core return process. Reviewers also commend the staff for being professional, knowledgeable, and making the overall transaction a smooth and positive experience. However, some customers experienced significant delivery delays or received incorrect items, leading to extended waiting periods. A few other people also felt that the initial product received was defective or developed issues shortly after installation.

What people talk about most

Product

People report positive experiences with the product, often highlighting its superior quality and flawless... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Clients share positive opinions on service, with many reviewers describing it as outstanding, excellent, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that the product's quality is... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Imagine my dismay when I learned that the camper van I just bought needed a new transmission. Ugh. Thankfully, the team at Street Smart made the process super easy! Quick free shipping meant that my m... See more

Rated 5 out of 5 stars

I have been in the automotive repair business for nearly 50 years. This transmission replacement was awesome from the first contact. I was helping my widow neighbor get her car fixed and Street Smart... See more

Rated 5 out of 5 stars

We had a Transmission problem with my Daughters Acadia. Street Smart was prompt in shipping me a replacement TECHM programmed ready to install. The Transmission shifts like new and no more pressure is... See more

Rated 5 out of 5 stars

We appreciate the level of communication. We've done business with other companies that don't email to inform every step of the purchase/return process. Lack of communication causes issues in invento... See more


Company details

  1. Auto parts shop
  2. Car Parts Manufacturer

Written by the company

Dealer Quality. Lower Price. Street Smart® provides remanufactured replacement transmissions and transmission valve bodies at wholesale prices direct to vehicle owners with a 3 year, unlimited mile, nationwide and transferable warranty. Buy factory direct and save. Based in Tampa, Florida. Ranked #1063 in the 2019 Inc. 5000 fastest growing private companies in the US.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(5,474)

254 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been in the automotive repair for 50 years.

I have been in the automotive repair business for nearly 50 years. This transmission replacement was awesome from the first contact. I was helping my widow neighbor get her car fixed and Street Smart gave me incredible service and a great price. They shipped it almost immediately and didn’t charge me for shipping. They picked up the core on time and it worked perfectly! I wish I had known of them sooner. 10 stars from this certified master tech.

1 June 2026
Rated 5 out of 5 stars

Having to spend just under $5000…

Having to spend just under $5000 including labor was not a great experience. However, the three year warranty on the transmission plus some help on labor provided some peace of mind that is not otherwise available. Street Smart did a good job of providing instructions and shipping updates. Very professional.

28 May 2026
Rated 3 out of 5 stars

Product was great operates as expected.

Product was great operates as expected.
Delivery was great.
Core return has been an issue. The bill of Layden for return arrived in my email 20 minutes after the shipper showed up they left. I got the bill of Layden printed out and I have not heard anything back from them and have tried to schedule a pick up date and I’ve had no responses.

25 June 2026
Unprompted review
Street Smart® Transmission logo

Reply from Street Smart® Transmission

Thanks for the honest feedback! We reached out to reschedule your core return and get this handled for you!

Rated 5 out of 5 stars

Dealing with your sales team was a…

Dealing with your sales team was a great experience and they were very quick and helpful Process went smoothly for most part only part that still has not happened after 3 weeks is the core pick up. I still have it and have called several times but was informed that it was due to trucking company and i would not be charged anything so it is ok on my end. Other than that all was great

27 May 2026
Rated 1 out of 5 stars

Not impressed

So as of right now my truck threw a code on the transmission 2 weeks after installing. Not impressed. This is very inconvenient and I should have just went to Jasper. Transmissions is what they do so one would think they would do it right.

21 May 2026
Street Smart® Transmission logo

Reply from Street Smart® Transmission

Thanks for your honest feedback! Please contact our warranty dept today at 813-235-0800 option 3 and we'd be happy to help you with the code.

Rated 5 out of 5 stars

Good company.

There was a problem, but it was quickly resolved.
Old school dedication to service.
I had to deal with no BS.

15 September 2025
Rated 1 out of 5 stars

Waited 3 weeks for tranny and when…

Waited 3 weeks for tranny and when delivered, it was the wrong one. No expedited order for the right one. Waited almost another month for expected delivery . When I called ,a day past the expected delivery date, it still had not been shipped. But was told that it would be shipped in the coming week. Cancelled my order. Only positive trans action was my money was refunded. Never again.

14 May 2026
Street Smart® Transmission logo

Reply from Street Smart® Transmission

Thanks for your honest feedback! We are sorry we dropped the ball on your initial order. We are currently backlogged on 2000 F250 4R100 part numbers and are a month ETA for deliveries. Refunded in full when requested.

Rated 5 out of 5 stars

Top notch company,

Great customer service, fast ship and pickup of core. Would definitely buy for them again. Smooth less transaction all the way around from start to finish.

30 January 2026
Rated 5 out of 5 stars

Well informed and nice to talk to

Well informed and nice to talk to. I do have one problem, it took almost 30 days to get to me, but I have to return the core within 2 weeks or get charged 720 for late return does not seem fair. Tom

13 May 2026
Rated 2 out of 5 stars

Transmission works great

Transmission works great. Comes within 5-7 days. But the shipping carrier “r&l carriers” that they use is trash. They are calling and showing up on days I didn’t schedule. Showing up to community mechanic shops making me look bad. Not very professional and there a bunch of low life’s. Be careful. They will leave your transmission out on the street with no care of being stolen etc. transmission is great but as for both companies and being punctual. Not very professional.

2 June 2026
Unprompted review
Street Smart® Transmission logo

Reply from Street Smart® Transmission

Thanks for your honest feedback! We are sorry to hear you had issues with the shipping carrier.

Rated 5 out of 5 stars

The order was taken and filled and…

The order was taken and filled and shipped in a timely manner and when I had problems with the email for the return core, I feel they went out of their way to help me get that straightened out so that core would be back in time

27 April 2026

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