Street Stream Reviews 

42
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

okay so we've been using street stream as a company for some time now and, as they say in the trade, "you're only as good as your last job". Now out of the last three time times we've used streetst... See more

Rated 5 out of 5 stars

VividSky have been using Street Stream since 2016. We have found them to be reliable & fairly priced. The website is user friendly & sophisticated. Their mix of bicycle, motor-bike and van couriers me... See more

Rated 5 out of 5 stars

We have been using StreetStream for over a year, and have already recommended it to many colleagues. The service is reliable, and professional. Even if an issue arises, the team always strives to... See more

Rated 5 out of 5 stars

I switched from Stuart, where there is no allocated driver till last minute & often none are available. Street Stream is easy to use and so far only had great experience with it. Good choice of driver... See more

Company details

  1. Courier and Delivery Service
  2. also in
  3. Courier service
  4. Delivery Company

Written by the company

Street Stream is a same-day delivery platform. You can use our website to book in same-day point-to-point deliveries as well as multiple drop circuits. We also have an API which allows you to integrate a same-day delivery option into your e-commerce store.


Contact info

4.0

Great

TrustScore 4 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(42)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I switched from Stuart

I switched from Stuart, where there is no allocated driver till last minute & often none are available. Street Stream is easy to use and so far only had great experience with it. Good choice of drivers, great communication.

26 April 2019
Unprompted review
Rated 5 out of 5 stars

Streetstream is the best courier…

Streetstream is the best courier company i have ever used, and i have used a lot of courier companies. Polite, punctual and well priced their couriers offer an amazing service with no middleman. I would highly recommend them to anyone who highly values the delivery of their product.

7 March 2019
Unprompted review
Rated 4 out of 5 stars

Great service, but concerned about the workers

Friendly, fast, helpful people operating this service. Thank you!

EDIT: Dropped 5 to 4 after reading the messages from two of the couriers. Customer experience was great, but concerned about the treatment of the couriers themselves.

19 September 2018
Unprompted review
Rated 1 out of 5 stars

Bad company to work with

Bad company to work with. If you don't quote on the jobs, he will take you out of the platform. He is treating the drivers as employed but the drivers are actually self-employed. He hires courier saying that they can quote on the jobs they want and put the price they want but in reality he's controlling everything. You can't not quote, you can't quote "high" because he wants to be cheaper then everyone. He uses Gophr and Addison Lee when there is no quote. I'd advice you to go to Gophr. They are amazing and I have used myself.
James, the owner, fired a lot of the couriers saying that there was too many jobs and not everyone quoting. So, in his mind, "firing" couriers would make the ones that are still working with SS to quote. He wants commitment but doesn't want to pay a guarantee. I hope they don't get a single client anymore.

15 December 2017
Unprompted review
Street Stream logo

Reply from Street Stream

This is not accurate. We moved from a "gig economy" model of a large number of highly irregular couriers to a smaller group of professional and largely full-time couriers. Those couriers who were highly active on Street Stream were invited into a core group. This was done partly to maximise the income for those couriers who were most committed to Street Stream. Rather than have a very large number of couriers taking the very occasional job here and there, we decided to help those couriers who wanted to be part of the core group earning a decent income. A number of couriers who picked off the occasional high-value job at the expense of the regular committed couriers, and who were not otherwise engaged were removed from the platform. All the couriers are self-employed contractors, are free to set their own hours, are free to chose which jobs they want to do.

Rated 5 out of 5 stars

My friend got locked in my flat and I …

My friend got locked in my flat and I needed someone to get the keys to her... these guys were so kind, answered the phone immediately (real person, not a robot!) carefully took instructions, went into my flat and gave her the keys just as I'd asked. Very trustworthy, helpful, human and fast!!

19 June 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic courier company.

Fantastic courier company.. speedy and fast delivery of my parcel (was worried as it was a complete Harry Potter CD box set!). Very friendly delivery guy too! Thanks!

9 June 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look