Strength Shop Europe Reviews 149

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

I ordered a pair of training shoes from this shop, and while the outer shipping box arrived intact, the shoe box inside was badly damaged and taped back together. When I opened it, I found visib... See more

Company replied

Rated 4 out of 5 stars

Done business with them for nearly 4 years and am overall pretty happy with both the products and the service. Shipping varies but big bulk orders usually come with a discount if you ask for it. Their... See more

Rated 5 out of 5 stars

The socks are incredibly comfortable, with a snug fit that stays in place throughout my entire workout. The material is soft yet durable, providing the perfect balance of comfort and support. They are... See more

Company replied

Rated 5 out of 5 stars

Great quality products at good prices! My training improved a lot thanks to Strenghtshop! Furthermore, they provide an EXCELLENT warranty assistance!! My lever buckle got broken and they've send me a... See more

Company details

  1. Exercise Equipment Shop

Written by the company

Leading provider in mainland Europe of strength training equipment for strongman, powerlifting, weightlifting and all things strength. Bumper plates, weightlifting bars, texas power bar, rigs, powerlifting belts, wrist wraps, knee wraps, stron...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

149 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The best of the best

The best services and products. I like every item that I bought

2 May 2023
Unprompted review
Strength Shop Europe logo

Reply from Strength Shop Europe

Thank you! We're delighted to hear that you are satisfied with our services and products. Your support means a lot to us, and we're glad you love every item you've purchased. If you ever need anything in the future, feel free to reach out. Happy training!

Your Strength Shop Team

Rated 5 out of 5 stars

Great customer service

Great customer service! Couldn’t be happier with my purchase

4 April 2023
Unprompted review
Strength Shop Europe logo

Reply from Strength Shop Europe

Thank you! We're thrilled to hear that you had a great customer service experience. Your satisfaction is our priority, and we're delighted that you're happy with your purchase. If you have any more feedback or need further assistance, don't hesitate to let us know. Enjoy your purchase and happy training!

Your Strength Shop Team

Rated 5 out of 5 stars

great experience!

the website it organised with an optimal design, the equipment is described clearly and with all the informations reported.
The belt I bought (IPF extra stiff 13mm) is outstanding, it supports my heavy lifts in a such great way.
I love it!

18 April 2023
Unprompted review
Strength Shop Europe logo

Reply from Strength Shop Europe

Thank you! We're thrilled to hear that you love our website's optimal design and clear equipment descriptions with all the necessary information. We take pride in providing a seamless browsing experience for our customers.

We're glad that the IPF extra stiff 13mm belt you purchased has been outstanding and provides excellent support for your heavy lifts. Your satisfaction is our priority, and we're here to assist you with any further needs. Happy lifting, and thank you for choosing us!

Your Strength Shop Team

Rated 5 out of 5 stars

Excellent kettlebell quality

Excellent kettlebell quality. Good experience overall. Shipping time could have been shorter in my opinion though.

25 March 2023
Unprompted review
Strength Shop Europe logo

Reply from Strength Shop Europe

Thank you for your valuable feedback! We're delighted to hear that you are pleased with the excellent quality of our kettlebells and that you had a good overall experience with us.

We want to thank you for your patience, as we have made significant improvements to our shipping process. We've worked hard to enhance our shipping efficiency, and we're happy to inform you that delivery times have been reduced.

Your satisfaction is essential to us, and we're committed to providing you with the best possible service. If you have any further comments or questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you even better in your future orders!

Your Strength Shop Team

Rated 5 out of 5 stars

Excellent stuff for those who lift.

Excellent stuff for those who lift.
I have bought many items through the years and all of them are of a very high quality.
Highly recommended.

1 March 2023
Unprompted review
Strength Shop Europe logo

Reply from Strength Shop Europe

Thank you! We're thrilled to hear that you find our products excellent for lifters. We take pride in offering high-quality items, and we appreciate your continued support throughout the years. Your recommendation means a lot to us. If you need anything else or have any questions, feel free to contact us. Happy lifting!

Your Strength Shop Team

Rated 1 out of 5 stars

Contact the support to exchange my belt…

Contact the support to exchange my belt for a smaller size 2 days after receive order, never has a response great,
After posting of my review, you contact me by mail sent you the mail with one I did my order datum where I contact you for exchange and no response after again,
Thanks for that trash support last order on your website for me.
Another update : I sent you screenshot with my mail that has no answer of 11 and 21 Decembers I think, as you can see mail on the screenshot is fine, you come to me INSTANTLY after my bad review here and not my two mails on 2 weeks, react in 20 min to a bad review but no care about client request to support mail, I will let my bad review and instead of size change I will do a refund and buy my belt on another website,
Thanks

8 December 2022
Unprompted review
Strength Shop Europe logo

Reply from Strength Shop Europe

Hi Jordan, we are sorry you have not received a reply. We checked our inbox and could not find your email. We are more than happy to help you with your return/swap of the item. Did you email support@strengthshop.eu? If not, please email us there with your order number and we will work on it right away.
Looking forward to your email.

Update: Hi Jordan, again we are sorry you feel this way. We replied to your last email offering you different solutions and we are waiting for your answer. Please know we always try to fix the issues with out items, but we also need your reply in order to avoid any extra confusion. Please check your email so we can help you close the case.

Your Strength Shop Team

Rated 5 out of 5 stars

Fast delivery, good quality

Recently bought some microplates with them. Really decent stuff and real fast delivery. Customer service was spot on!!
Can absolutely recommend this shop to you!

30 November 2022
Unprompted review
Strength Shop Europe logo

Reply from Strength Shop Europe

Thank you! We're glad you had a great experience with us. Our microplates and fast delivery pleased you, and we're happy that our customer service met your expectations. We appreciate your recommendation and look forward to serving you again soon!

Your Strength Shop Team

Rated 5 out of 5 stars

Very well calibrated

Very well calibrated, I love the 4cm diameter of the handle. Swinging 360 degrees with it is very cool. I will also try the competition version. Very fast shipping and always careful tracking of the package. I am very satisfied. Thank you. Best regards.

9 December 2022
Unprompted review
Strength Shop Europe logo

Reply from Strength Shop Europe

Hi Marcello, we are glad everything worked out as you wanted and can't wait to help you in the future!

Rated 5 out of 5 stars

AAA+ customer service

Best customer service I’ve experienced in online shopping, and we do a lot of that in our home! Highly recommended shop for powerlifters and athletes.

8 December 2022
Unprompted review
Strength Shop Europe logo

Reply from Strength Shop Europe

Hi Hermes! Thank you for your kind words. We are glad we manage to help you as quickly as possible. As always, have fun with your training!

Rated 5 out of 5 stars

Great delivery and return process

Great delivery and return process! Had a little trouble with my return and they helped me every step of the way!

5 December 2022
Unprompted review
Strength Shop Europe logo

Reply from Strength Shop Europe

Hi Daimy! Thank you for you nice review! We are happy we were able to find a solution for your lost return.

Rated 5 out of 5 stars

Trustable company

Excellent customer service (very fast & correct replies)
Put large order to Belgium, was delivered correctly in about 5 business days. Equipment is good quality.
Will definitely stay a customer at StrengthShop in the future.

17 March 2022
Unprompted review
Rated 5 out of 5 stars

Overall great

The items are good quality, the customer service is great and they dispatch orders pretty quickly too. I would buy again

23 August 2021
Unprompted review
Rated 5 out of 5 stars

Very responsive customer service, when things does not go as planned

Edited:
Through the whole process, though time consuming and frustrating, their customer service was very responsive and tried to help, and was able to give a discount and a voucher for all the trouble. For this reason, I changed the rating to 5.

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I ordered a Heavy Duty Squat Stand back in April. I received the package in May as expected. However they sent two right-sided feet, meaning the rack sides could not be connected, making the rack unusable. Also the vertical/upright bars are very unstable and easily rock back and forth.

I sent them emails, photos and videos. They promised to send the missing foot and new upright bars which should be stable.

After 3 months and a lot of emails from me, asking for updates, a new pair of upright bars finally arrived... Fixing absolutely nothing! The bars are still unstable and rock back and forth, and I have still not received the missing foot, making the rack unusable.

To add insult to injury, I see on their website they have lowered the price from €346.63 to €296.99 for the rack.

What a complete waste of money and time!

20 August 2021
Unprompted review
Rated 5 out of 5 stars

Great Honest Company!

Customer service is very honest and forthcoming. I appreciate the assistance they provided me with my issue. Equipment is top quality and pricing is extremely fair. A great company to buy from. I highly recommend their cages!

12 June 2021
Unprompted review
Strength Shop Europe logo

Reply from Strength Shop Europe

Hi Patrik, thanks a lot for your feedback. We are surprised about your negative experience and of course we want to find a satisfying solution for you. We have the objective always to be there for our customers and we are determined to find a solution, even for the smallest issues. We didn´t find any direct conversations with you in our channels and we would like to ask you to get in touch with our customer service: support@strengthshop.eu

Rated 4 out of 5 stars

Done business with them for nearly 4…

Done business with them for nearly 4 years and am overall pretty happy with both the products and the service. Shipping varies but big bulk orders usually come with a discount if you ask for it. Their shop caters both to high end and more budget conscious customers. For instance expensive (overpriced really) Texas power bars and ZKC bars vs their own two-tier line where the new 2.0 Riot line and the powerlifting bars are very well priced compared to the other competitors.

1 March 2021
Unprompted review
Rated 4 out of 5 stars

All perfect at first, but then...

Bought 1000€ gear in July 2020 and I had a good experience. I looked back to buy additional stuffs lately in Jan 2021 but I noticed that the shipment cost was higher than my expectation and that the coupon code that I used the previous time was expired.
They had good prices but without the discount code and with the shipment fee high I chose to buy somewhere else.
In detail, I was looking for a couple of 25kg bumper, which are sold 3€/kg. Shipmente for 50 kg was about 55 euro towards Italy. In July 2020 I had delivery 300+ kg for 100 euro.
I asked via mail if they had another valid discount code and to ask if was just a mine impression that delivery costs were higher than before, the reply stated : "Thanks a lot for getting in touch with us. Unfortunately the discount code "vichingo" has expired but no worries, there will be some special discounts for future orders soon." This was on 4th Jan, let's see their special discounts.

I will take strengthshop in consideration for my next orders.

update: I would like to add that the communication with strengthshop team is excellent. They always have addressed my questions by email or over the socials promptly and clearly.

regarding the shipment fees they claim that the shipping costs gets, proportionally, lower as the weights increases. Therefore, buying 300kg of gear could result as an slightly higher shipping costs when compared to just 50kg. I fully understand that, but this does not seem to be completely true. For my case shipping the plates as single would have result as a slightly lower shipping costs than shipping both together.

Despite this little discussion I would recommend to anyone to buy strengthshop gear. They are simply grand.

15 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Products and Service

I have done 2 orders and all products are excellent especially when taking into consideration their price.

Bsrd Power Bar is an amazing product that i would suggest to anyone that wants a good powerlifting bar.

Customer support was very responsive and the delivery company was excellent

21 July 2020
Unprompted review
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