Stressless Australia Reviews 

578
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional comfort and high quality of the products, often noting how well-built and sturdy the furniture appears and lasts over many years. Many people are delighted with their choices, finding the items to be very comfortable and stylish, enhancing the look of their homes. The staff are frequently highlighted for their helpfulness, product knowledge, and professional service, making the purchasing experience pleasant and informative. However, some people mentioned issues with delivery, citing long waiting times and delays that impacted their overall satisfaction. A few other people also felt that the cushioning of some chairs did not match the structural warranty, becoming uncomfortable after a few years of use, despite the overall quality of the product.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising its comfort and quality, with many... See more

Quality

People report positive experiences with quality, highlighting that the furniture is very good, well-built,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Delivery service

Consumers find delivery service to be ambiguous, with some experiencing prompt and precise deliveries,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Comfortable chairs for large and smaller people. Colour selection wasn’t great if we wanted a quicker delivery, but waiting Four months for a chair wasn’t practical for us. The quality is very good.... See more

Company replied

Rated 5 out of 5 stars

We purchased 2 chairs and 2 x 2 seater lounges some months ago. Over the months we have had several visitors - many of whom have spontaneously remarked on the exceptional comfort. Clearly the chairs... See more

Company replied

Rated 5 out of 5 stars

Sales staff were helpful. The furniture lives up to its reputation for being really comfortable. The delivery people couldn’t have been more helpful making sure we were completely happy with the posi... See more

Company replied

Rated 5 out of 5 stars

Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was in... See more

Company replied


Company details

  1. Furniture Manufacturer

Written by the company

Norwegian comfort that cannot be explained but simply must be experienced.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

578 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(578)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product

Excellent product. So very comfortable. Able to buy locally. Great deliver.

20 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon Donna,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

The item arrived as promised

The item arrived as promised. The only issue was the 5 month wait. It is extremely comfortable and the chair is good and supportive for my back.

2 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars
Stressless Australia logo

Reply from Stressless Australia

Good Morning Alan,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great recliner

Great recliner, worth the price.

7 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Praven,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Perfect seating experience - STRESSLESS IS UNBEATABLE.

Perfectly comfortable and stress relieving sofa, have recliner chairs from Stressless already, 8 years old now but still look like new. If you want the ultimate chair and sofa, look no where else. No hesitation in buying more.

21 February 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Gary,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

I am having trouble with one of my…

I am having trouble with one of my recliners and need to get it fixed,

2 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Murray,

Thank you for your review.

You can submit a warranty claim by going to this website: https://www.stresslesswarranty.com.au/

Once we receive your claim submission we can assist you with arranging a repair.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great quality product

Great quality product. Chairs in stock in Australia resulting in delivery within a couple of weeks

16 February 2026
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon John,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great choice of recliners

Great choice of recliners. Seamless service and chair arrived earlier than expected.
Quality is excellent and so comfortable. If you have the budget buy once buy right. That’s Stressless.

24 February 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Alex,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great chair

14 February 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Claude,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

Malfunctioning recliner fixed by retailer; a good result

On delivery, the slide on one side of the chair did not move properly. The chair twice tipped to one side and threw me to the floor.
Subsequently, the retailer's technician inspected the chair. He discovered that when carrying the chair up some stairs to my apartment, by lifting the chair incorrectly the delivery men had accidentally pulled apart some of the mechanism.
Once the technician had reassembled the chair, it was fine and I am pleased with it and the retailer's prompt action.

13 February 2026
Stressless Australia logo

Reply from Stressless Australia

Dear Brian,

Thank you for your review.

We’re sorry to hear that you’re experiencing issues with your Stressless recliner, and we’d like to help resolve this as quickly as possible.

To allow us to assess the problem and organise a technician to inspect your recliner, please submit a warranty claim via the link: www.stresslesswarranty.com.au

If you would prefer to speak with us directly, you’re also welcome to contact our team at office.au@stressless.com or on (02) 9525 4211.

We’re here to help and look forward to getting this sorted for you.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Quick enquiry response

I made a product enquiry and received a very quick response with the information needed.

30 January 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Philip,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

We love our Stressless Chairs

We love our Stressless Chairs
We had our last ones for 20 years

12 December 2025
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon Ron & Glenda,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

My chair is beautiful and comfortable

My chair is beautiful and comfortable - a delight

23 December 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

It's very good

Stressless is a great product

17 December 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Len,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Very satisfied

We have had a number of Stressless chairs and settees for 10 + years. They are wearing well due to the quality of the materials. Just recently we added a Magic battery powered recliner to the collection. Great stuff and very comfortable.

28 November 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Carol,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Loving my chairs.

Beautiful furniture and well made.
Friendly helpful staff but not pushy at all.
I love my Stressless chairs. And foot rests. They are so comfortable. Especially at the end of a long day. So nice to relax in.

1 October 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Leanne,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

love my new chair...

love my new chair.... I was very excited... pity the store guys weren't that fussed... its just the Consul one said..... as he went and got it from out the back. They did help me load it into my car at least.

21 November 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Design Initial Brisbane

Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was invaluable.
The delivery was earlier than expected and the product exceeds expectations.
The chairs have changed the whole look of our lounge. Style and colour are perfect to complement our colourful rug.
As for comfort.......it's going to be hard to stay awake they are so comfy! Stressless is definitely the right choice!

19 November 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Mandy,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Sales staff at Berkowitz were great

Sales staff at Berkowitz were great. Chair is super solid and comfy. Simple, clean classic design.

15 October 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Eric,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

We have owned Stessless furniture for…

We have owned Stessless furniture for many years, the quality and value for money is second to none. The service and response to any issue is prompt and outstanding.
There are not many businesses out there today that have a 100% focus on customer particularly well into the life of the product, that are always happy to respond and help where they can.

8 October 2025
Unprompted review
Stressless Australia logo

Reply from Stressless Australia

Good Morning Michael,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

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