Stringers' World Ltd Reviews 3,286

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 497 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their quality and competitive pricing. Many appreciate the efficient and prompt delivery service, noting that orders arrive quickly and in perfect condition. The overall service, including helpful advice and communication, is frequently described as outstanding. However, some customers have experienced issues with product sizing, particularly with certain shoe brands. A few people also mentioned unexpected taxes and duties on international shipments, which negated savings. There were isolated reports of incorrect orders, delivery delays, and concerns about product authenticity or outdated information on promotional offers.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery service, highlighting its speed and... See more

Product

Users describe positive interactions with product quality. Many reviewers praise the good quality of items,... See more

Price

Reviewers mention positive feedback about price. Customers consistently find prices to be competitive, with... See more

Service

Clients share positive opinions on service, consistently praising its efficiency, reliability, and speed.... See more

Order

Consumers find the ordering process to be largely positive, citing ease of use, efficiency, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been stringing for about 40 yrs now, have used Stringers World for the last 12 years. Have always been happy with the service received for all the products I have purchased from them. They offer... See more

Company replied

Rated 5 out of 5 stars

Ordering was easy. Delivery was quick. (Unfortunately the size was slightly small but the refund was applied promptly upon the goods arriving with Stringers and the replacement fits perfectly.) All... See more

Company replied

Rated 5 out of 5 stars

Very clear website. Good quality products at decent prices . Excellent & prompt delivery service. I have used SW for many years, and have always found them to be a very impressive company with great... See more

Company replied


Company details

  1. #3 of 16 best companies in Tennis shop
  2. #42 of 142 best companies in Sporting Goods Shop
  3. #3 of 12 best companies in Sports Accessories Wholesaler
  4. #31 of 153 best companies in Sportswear Shop
  5. #1 of 5 best companies in Table Tennis Supply Shop

About Stringers' World Ltd

Written by the company


Initially specialising in racket strings, Stringers’ World was established in 2007 on Brantham Mill Industrial Estate, situated near the River Stour.

A small shop was set up, whilst work began on the website for an online store. The site was launched in 2008, offering worldwide shipping for racket sports equipment.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Your service was very quick and hassle…

Your service was very quick and hassle free. I will buy from you guys again.

19 February 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Good morning,

Thank you for taking the time to leave a review. We are pleased to hear about your overall positive experience.

Kind regards,
Stringers' World

Rated 5 out of 5 stars
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Hi Caroline,

Thank you for your positive review. We are pleased you were happy with the quality of the product and that it was delivered quickly.

Kind regards,
Stringers' World

Rated 5 out of 5 stars

Jam tasting!

Really happy with the tennis balls I ordered! Great price and speed of service.

30 January 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Great stuff, Richard. We appreciated your review. Thank you!

Rated 5 out of 5 stars

Professional Company

Excellent service. Competitive prices. Good communication.

13 February 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Appreciated. We do our best to provide competitive prices and fast communication. Thank you

Rated 5 out of 5 stars

Great to work with!

Great communication and worked with me on payment options being out of the country! Will order again from them!

6 February 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Good morning Kim,

Thank you for leaving a positive review for our company. So glad we managed to get everything sorted for you.

I'll be in touch soon to discuss your next order.

Best regards,
Chris

Rated 5 out of 5 stars

Great customer service and super fast…

Great customer service and super fast shipping. I dealt with Chris on the customer service team, more than helpful and got everything resolved quickly. Thanks

20 February 2026
Unprompted review
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Good afternoon James,

Thank you for your excellent review.

I'm glad we managed to sort everything out for you.

Best regards,
Chris

Rated 5 out of 5 stars

Great service

Great service. Item delivered on schedule and ahead of expectations.

12 February 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Great to hear the delivery arrived ahead of schedule. Thank you!

Rated 4 out of 5 stars

Difficult application

Not being computer literate I found ordering difficult. Kept telling me I hadn’t answered all the questions. I gave up but when I went back to it some hours later it told me I hadn’t finished my order. I repeated my answers and submitted the order.

30 January 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Good afternoon Bob,

Thank you for your review.

I'm sorry to hear about the difficulties in placing your order. If you encounter any future issues, please feel free to call us on 01206 808014, as we can always send you a payment link or discuss alternative payment options.

Kind regards,
Stringers' World

Rated 5 out of 5 stars

Never missed a beat

Have this company for many years and they’ve been outstanding the whole time. Good prices, efficient delivery, great communication- ideal!

2 February 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Good afternoon Andrew,

Thank you for leaving a review. It's been a pleasure working with you all these years, and we greatly appreciate your ongoing support.

Kind regards,
Stringers' World

Rated 5 out of 5 stars

Great experience

Great experience buying a lovely pair of Asics trainers at a fabulous price - much cheaper than full retail. Fast delivery and friendly communications. I would definitely buy again.

7 February 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Thank you for your positive review; we are pleased you had pleasant dealings with our staff and were happy with your purchase.

Rated 4 out of 5 stars

These are great tennis balls

These are great tennis balls. Their longevity is very good too. Would have got 5 stars but for two things. The tubes are only 3 balls, who uses just 3 balls? Nobody at our club. And the carriage charges, a little on the high side.

1 February 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Good afternoon Geoff,

Thank you for your feedback.

Having looked into this, it shows you selected "3 Ball Tubes". Before you add a ball product to your basket, there is a drop-down menu that allows you to switch between 3 Ball Tubes and 4 Ball Tubes. You can always return any unopened tubes for an exchange, but we would have to charge postage unless the order is £40.00 to qualify for free delivery (UK Mainland).

Kind regards,
Stringers' World

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