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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff's helpfulness and the overall excellent service provided. Many people appreciate the efficiency and ease of their interactions, often noting prompt responses when issues arise and a smooth process for transactions. However, some people were dissatisfied with the payment process. Several customers reported significant delays in receiving payments, with some experiencing issues that lasted for weeks or even months, despite initial promises of quick turnaround times. There were also instances where customers did not receive payment at all, or only received it after escalating their concerns.

What people talk about most

Payment

Consumers find payment experiences to be ambiguous. While many reviewers praise fast payments, often received... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being fast,... See more

Service

Clients share positive opinions on service, highlighting its speed and reliability. Many customers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

once again great business over a year payment always come in definitely a company that keep they word till next time great doing business

Rated 5 out of 5 stars

Over a year now in they been doing great business I receive my payments soon as they get package must time same-day actions my good to company to sell diabetes supply

Rated 5 out of 5 stars

I have been doing business with this company for a long time and will continue to do business with them. They are fast and reliable and always on top of everything.

Rated 5 out of 5 stars

They were very helpful about the Dexcom payment. I received the payment a week after sending the unused Dexcom sensor. I will do business again if I can. Thank you.


Company details

  1. Money & Insurance

Written by the company

Paying TOP DOLLAR For Your Surplus Diabetic Supplies. Quickest Payouts in the Industry. We are buying Dexcom, Omnipod, Eros Pods, Dash, Onetouch, Freestyle, Medtronic and more!


Contact info

4.2

Great

TrustScore 4 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

New customer lil nervous, but great overall experience!

I was a lil hesitant to sell my supplies. So I called Lady on the phone answered my questions and assures my every step of the way. I got my payment the same next day they received it. For it being my first time I love doing business with STRIPS USA. I texted Lady Lady bc fund's were on hold & Lady released them to me. She assured me that it was a glitch. Said ty & released my fund's to me same Day. Great people working in STRIPS. They take great pride in taking care of their customers. I highly recommend them. Will be returning. ✌🏻

24 March 2023
Unprompted review
Rated 5 out of 5 stars

I was nervous because I had never sold…

I was nervous because I had never sold my supplies before. Lady on the phone answered all my questions and assured me every step of the way. I got my cashapp payment the same day they received it. For it being my first time I love STRIPS USA

17 March 2023
Unprompted review
Rated 5 out of 5 stars

Strips USA is OUTSTANDING

Strips USA is awesome!! They accept products other's don't and pay a great price. They pay on time once the package is received. Customer service is outstanding and friendly. They respond to your messages and don't leave you hanging. OUTSTANDING JIB STRIPS USA!! I will continue to do business with you, that's for certain!! Keep up the good work you do!!

16 March 2023
Unprompted review
Rated 1 out of 5 stars

No payment yet...

My package has been delivered for a few days now, still no payment, reached out on both website and email, still haven't heard back yet

13 March 2023
Strips USA logo

Reply from Strips USA

I apologize for the delay in payment. Your payment was sent 3/19 through cashapp

Rated 4 out of 5 stars

I am happy to see the updated page and…

I am happy to see the updated page and price increase. Overall my experience has been good. The payout on Cash app used to be same day product received. I am assuming overload in the receiving department because the payout is taking 2 to 3 business days. Trying not to overwhelm with text or email about payout, but always anxious until it hits my cash app. Will continue to use due to first impression and their use of Cash app.

27 February 2023
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy. Sent supplies and in 3 days I had the cash

28 February 2023
Unprompted review
Strips USA logo

Reply from Strips USA

Thank you!

Rated 5 out of 5 stars

Best prices and commitment to customer satisfaction!

Best prices and commitment to customer satisfaction! I received an upfront quote, ensured that my supply expiration dates matched anticipated buyback prices, and the check was paid as expected. Great service and communication throughout the process. I am so grateful for your service! Thank you!

24 January 2023
Unprompted review
Strips USA logo

Reply from Strips USA

Thank you!

Rated 5 out of 5 stars

Very quick

Very quick, paid exactly as promised.

16 February 2023
Unprompted review
Strips USA logo

Reply from Strips USA

Thank you for the review!

Rated 5 out of 5 stars

Great Service

I tracked my package for delivery on Saturday. By Monday at noon I had the money through CashApp. I called Monday morning and the woman I spoke with was very friendly and let me know that as soon as my package was processed then it would be paid for. 15 minutes later it was paid. I highly recommend this company for the diligence and price paid

6 February 2023
Unprompted review
Strips USA logo

Reply from Strips USA

Thank you for the review!

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