I am a new customer and just moved to Denmark. I couldn't pay my first invoice because my bank account wasn't set up yet, and Strømlinet postponed my due date so I could avoid paying international wir... See more
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See what reviewers are saying
Poor customer service. Wouldn’t care if you loose us as electric and WiFi provider. Just a number in your system.
i only can say more than positive things about the customer service from stromlinet ! on every single ocation i needed advice, i dealt with super friendly staff, who do take their time to help. they n... See more
Company replied
what a lovely service ! I cannot remember the name of the customer service agent's name , but she took the action in seconds ! really thankful. that was very professional. Even that I am not a Danis... See more
Company replied
Company details
- Electric utility manufacturer
- Electric utility company
- Electric vehicle charging station
- Internet provider
About Strømlinet
Written by the company
Som kunde hos Strømlinet er du garanteret:
✔ Hurtig hjælp - vi har kort ventetid på telefonen.
✔ Ingen binding på din elaftale.
✔ Gratis oprettelse på alle vores produkter.
✔ Levering i hele Danmark.
✔ Mulighed for at samle dine aftale ét sted - vi tilbyder løsninger, der får hverdagen til at køre.
✔ Fordelagtige kundetilbud.
✔ Overblik over dit forbrug, aktuelle elpriser og dine aftaler med vores app.
⚡Om Strømlinet A/S: Strømlinet begyndte som et moderne energiselskab med en mission om at gøre det enkelt og gennemskueligt at være el- og gaskunde i Danmark. Nu er produktporteføljen udvidet til også at inkludere ladeløsninger, 5G-internet og solceller.
⚡Vores mission: Vi vil tilbyde vores kunder aftaler og produkter, som giver ro i maven og får hverdagen til at køre ubesværet - om det er internet, el, gas eller ladeløsninger, så kan vi hjælpe. Vi arbejder hver dag på at tilbyde den bedste kundeservice, så vores kunder føler sig i trygge hænder.
⚡Vores produkter: El • Gas • 5G-internet • Ladeløsninger • Solceller. Vi bestræber os altid på at levere løsninger, der er tilpasset den enkelte kundes behov. Vi leverer til hele Danmark – altid til fair priser og med en service, du kan stole på.
⚡Hos Strømlinet er det menneskene, der udgør virksomheden, og på vores kontor i hjertet af Århus sidder vi et stærkt team, der hver dag arbejder for, at alle vores kunder er trygge og tilfredse. Derfor er vi også klar ved telefonen, hvis du har brug for råd og vejledning. Vi er eksperter på elmarkedet og kan vejlede dig om alt fra din elregning og elaftale til ladeløsninger eller internet.
✔ Hurtig hjælp - vi har kort ventetid på telefonen.
✔ Ingen binding på din elaftale.
✔ Gratis oprettelse på alle vores produkter.
✔ Levering i hele Danmark.
✔ Mulighed for at samle dine aftale ét sted - vi tilbyder løsninger, der får hverdagen til at køre.
✔ Fordelagtige kundetilbud.
✔ Overblik over dit forbrug, aktuelle elpriser og dine aftaler med vores app.
⚡Om Strømlinet A/S: Strømlinet begyndte som et moderne energiselskab med en mission om at gøre det enkelt og gennemskueligt at være el- og gaskunde i Danmark. Nu er produktporteføljen udvidet til også at inkludere ladeløsninger, 5G-internet og solceller.
⚡Vores mission: Vi vil tilbyde vores kunder aftaler og produkter, som giver ro i maven og får hverdagen til at køre ubesværet - om det er internet, el, gas eller ladeløsninger, så kan vi hjælpe. Vi arbejder hver dag på at tilbyde den bedste kundeservice, så vores kunder føler sig i trygge hænder.
⚡Vores produkter: El • Gas • 5G-internet • Ladeløsninger • Solceller. Vi bestræber os altid på at levere løsninger, der er tilpasset den enkelte kundes behov. Vi leverer til hele Danmark – altid til fair priser og med en service, du kan stole på.
⚡Hos Strømlinet er det menneskene, der udgør virksomheden, og på vores kontor i hjertet af Århus sidder vi et stærkt team, der hver dag arbejder for, at alle vores kunder er trygge og tilfredse. Derfor er vi også klar ved telefonen, hvis du har brug for råd og vejledning. Vi er eksperter på elmarkedet og kan vejlede dig om alt fra din elregning og elaftale til ladeløsninger eller internet.
Hurtig og personlig kundeservice
Written by the company
- Vores dygtige rådgivere sidder klar til at svare på dine spørgsmål
- Hos os er du garanteret personlig kundeservice og kort ventetid på telefonen. Vores vigtigste ambition er at være der for vores kunder, så de ved, at de er i trygge hænder hos Strømlinet. Derfor tilbyder vi kyndig hjælp og vejledning, hvis der skulle opstå tvivl eller problemer.
Altid gratis oprettelse - uanset produkt
Kom nemt i gang, og slip for oprettelsesgebyr
Det skal ikke koste noget at vælge Strømlinet. Derfor er der gratis oprettelse på alle vores produkter - fra ladebokse og serviceaftaler til internet, el og gas.
Contact info
Søren Frichs Vej 42L, 8230, Åbyhøj, Denmark
- 88444406
- Info@stromlinet.dk
- stromlinet.dk
Vi strømliner din hverdag
4.5
Excellent
1K reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
I needed help to change my address and…
I needed help to change my address and details and it was all handled well and quick over the phone.
30 March 2026
Reply from Strømlinet
Hello Hege,
Thank you very much for the 5 stars, kind words and for the time that you have used. That means a lot to us.
I wish you the best day😊
Kinds regards,
Emilie
Strømlinet A/S
Easy guidance
They helped me easily with my question regarding the invoices I had received
23 March 2026
Reply from Strømlinet
Hello,
Thank you very much for the 5 stars, kind words and for the time that you have used. That means a lot to us.
I wish you the best day😊
Kinds regards,
Emilie
Strømlinet A/S
Poor customer service
Poor customer service. Wouldn’t care if you loose us as electric and WiFi provider.
Just a number in your system.
17 March 2026
Reply from Strømlinet
Hello Vanessa,
Thank you very much for the 5 stars, kind words and for the time that you have used. That means a lot to us.
I wish you the best day😊
Kinds regards,
Emilie
Strømlinet A/S
Easy to open and easy to close
15 October 2025
Reply from Strømlinet
Hello Alex,
Thank you very much for the kind words and for the time that you have used. That means a lot to us.
I wish you the best day😊
Kinds regards,
Emilie
Strømlinet A/S
The electricity to my house went out so…
The electricity to my house went out so I called Strømlinet and was informed that there was a general outrage in the area. Later that day, I got power back to a few lights and appliances but not to the majority of the house. So I called Strømlinet again and was told that the problem had to be with my house because “you either have electricity or you don’t” if the issue is with the supply and the fact that some lights and appliances were on meant that the power supply to the house must be working. On that basis, my husband tried changing various fuses. When that didn’t fix the problem and as the house was becoming very cold without the heating working, I called out an emergency electrician. The electrician checked the fuse box and said that there were 3 lines of power into the house and only 1 line was working, ie the problem was with the power supply not the electrical circuits in my house. I called Strømlinet back to complain that I had just incurred the cost of an emergency electrician (I have a 10 week old baby and it was -2 and I had no heating) and the person I spoke to that time just kept saying that the issue was with the electricity wholesaler and eventually told me to send my complaint by email. My contract is with Strømlinet, not the electricity wholesaler and it was Strømlinet’s employee who categorically told me the issue was not with the power supply but with my house, which caused me to incur the high cost of an emergency electrician. Really terrible customer service all round.
28 January 2026
Reply from Strømlinet
Tak for din henvendelse.
Når der er strøm i dele af huset, er der som udgangspunkt ikke tale om et forhold, som din elleverandør har indflydelse på. Som vi også oplyste dig ved din første henvendelse, var der på tidspunktet et uvarslet nedbrud i elnettet hos dit netselskab.
Vi indkøber og afregner din strøm, men har ikke ansvar for eller adgang til de fysiske installationer eller forsyningsforhold på din adresse. Disse forhold håndteres af netselskabet.
Hvis din elektriker vurderer, at problemet lå i forsyningen ind til huset og ikke i husets interne elinstallationer, anbefaler vi, at du kontakter dit netselskab for at høre nærmere om årsagen og en eventuel løsning.
Hvis du ikke kender navnet på dit netselskab, er du meget velkommen til at kontakte os, så hjælper vi gerne med at oplyse det.
Venligst,
Frederik
Strømlinet A/S
Very Good Customer Service!
I am a new customer and just moved to Denmark. I couldn't pay my first invoice because my bank account wasn't set up yet, and Strømlinet postponed my due date so I could avoid paying international wire fees. Very good customer service!
25 January 2026
Reply from Strømlinet
Hello Jason,
Thank you very much for the 5 stars, kind words and for the time that you have used. That means a lot to us.
I wish you the best day😊
Kinds regards,
Emilie
Strømlinet A/S
Understood the issue immediately
Understood the issue immediately. Had the solution also immediately
23 December 2025
Reply from Strømlinet
Hello Henry,
Thank you very much for the 5 stars, kind words and for the time that you have used. That means a lot to us.
I wish you the best day😊
Kinds regards,
Emilie
Strømlinet A/S
It is quite slow rather then old one we…
It is quite slow rather then old one we are u sad ing. That was ‘købblebet’. I want to return it as soon as possible.
18 December 2025
Reply from Strømlinet
Dear Purna,
Thank you for taking the time to review us. We are sorry to hear that the connection did not work satisfactorily for you.
As our internet solution is based on 5G, signal quality may unfortunately vary.
Fortunately, we quickly found a solution together, and the agreement was cancelled. As the cancellation took place within the trial period, you were of course not charged.
You are always welcome to contact us again if you have any questions.
Kinds regards,
Emilie
Strømlinet A/S
Reply from Strømlinet
Hello,
Thank you very much for the 5 stars, kind words and for the time that you have used. That means a lot to us.
I wish you the best day😊
Kinds regards,
Emilie
Strømlinet A/S
Very good company
18 November 2025
Reply from Strømlinet
Hello,
Thank you very much for the 5 stars, kind words and for the time that you have used. That means a lot to us.
I wish you the best day😊
Kinds regards,
Emilie
Strømlinet A/S
God priser
God priser , god service , fantastik website og info . Total tilfredhed . 🙂
19 November 2025
Reply from Strømlinet
Hej Zhila,
Tak for de 5 stjerner. Det er rigtig dejligt at høre, at du oplever god service i kontakten med os.
Jeg ønsker dig en dejlig dag😊
Venligst,
Emilie
Strømlinet A/S
Reply from Strømlinet
Hello,
Thank you very much for the 5 stars, kind words and for the time that you have used. That means a lot to us.
I wish you the best day😊
Kinds regards,
Emilie
Strømlinet A/S
Good client atention
5 November 2025
Reply from Strømlinet
Hello Evgeny,
Thank you very much for the 5 stars, kind words and for the time that you have used. That means a lot to us.
I wish you the best day😊
Kinds regards,
Emilie
Strømlinet A/S
Very good service
7 November 2025
Reply from Strømlinet
Hello Laura,
Thank you so much for the 5 stars, your kind words, and the time you took to share your feedback — it truly means a lot to us.
Wishing you a wonderful day! 😊
Kind regards,
Emilie
Strømlinet A/S
It was fine!
3 November 2025
Reply from Strømlinet
Hello Bo,
Thank you very much for the 5 stars, kind words and for the time that you have used. That means a lot to us.
I wish you the best day😊
Kinds regards,
Emilie
Strømlinet A/S
Transparency and flexibility is the key
Very reliable company, ensuring transparency with the customer.
22 October 2025
Reply from Strømlinet
Hello Viliyana,
Thank you very much for the 5 stars, kind words and for the time that you have used. That means a lot to us.
I wish you the best day😊
Kinds regards,
Emilie
Strømlinet A/S
Very god service and quick reply
22 October 2025
Reply from Strømlinet
Hello Robert,
Thank you very much for the 5 stars, kind words and for the time that you have used. That means a lot to us.
I wish you the best day😊
Kinds regards,
Emilie
Strømlinet A/S
what a lovely service
what a lovely service ! I cannot remember the name of the customer service agent's name , but she took the action in seconds !
really thankful. that was very professional. Even that I am not a Danish speaker , she explained things to me very slowely and perfectly.
16 October 2025
Reply from Strømlinet
Hello Khattab,
Thank you very much for the 5 stars, kind words and for the time that you have used. That means a lot to us.
I wish you the best day😊
Kinds regards,
Emilie
Strømlinet A/S
Reply from Strømlinet
Hello,
Thank you for your kind review. It’s wonderful that you took the time to write it.
Wishing you a lovely day 😊
Kind regards,
Emilie
Strømlinet A/S
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