Strong Home Mortgage, LLC Reviews 

4,986
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff for being extremely helpful, patient, and exceptionally knowledgeable throughout the entire mortgage process. Consumers consistently note that the overall service is remarkably smooth and stress-free, with prompt communication making every single step exceptionally easy to navigate. People also highlight the outstanding customer support and the great interest rates consistently offered across the board by the team. Clients deeply appreciate the highly efficient handling of their financing needs, ensuring everything is completed accurately and delivered right on schedule. Reviewers always feel thoroughly supported by the dedicated professionals who remain constantly available to answer all questions promptly.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being professional, knowledgeable, and... See more

Service

Reviewers mention positive feedback about service, noting exceptional support and a smooth process. Consumers... See more

Customer service

Customers had positive experiences with customer_service, consistently reporting prompt communication and... See more

Price

Consumers find price to be very positive, consistently reporting that they offer the best rates and lowest... See more

Response time

Reviewers highlight positive aspects of response time, noting that the entire team is consistently prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brandon Cobb was amazing & very helpful & knowledgeable. He didn't tell us something he couldn't do, & did everything & more that he did tell us he would do for us. We had just left another Mortgage c... See more

Rated 5 out of 5 stars

Brandon has helped me refinance my home twice, and I can’t say enough good things about him. He made the entire process incredibly easy and stress-free, explaining everything along the way and handlin... See more

Rated 5 out of 5 stars

From the very beginning, Mike and his team were dedicated to making the process smooth and stress-free. They were always responsive, answered all of my questions, and kept me informed every step of th... See more

Rated 5 out of 5 stars

Brandon and Thomas were top notch in walking us through the process. No surprises, quick responses, great rates, and accurate information are the norm. Brandon even celebrated the arrival of a new bab... See more


Company details

  1. Financial Institution
  2. Mortgage Lender

Written by the company

Strong Home Mortgage provides first-rate mortgage services as well as mortgage financial literacy on LinkedIn and Facebook to bolster your position. We are veteran-owned and licensed in 30 U.S. states. Our team of seasoned professionals are passionate and deliver a transparent, efficient process. We offer a range of loans (conventional, VA, FHA, Jumbo) plus a Premium Buyers program and a $6,000 on-time closing guarantee for today’s competitive market. We look forward to serving you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(4,986)

107 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brendan and team are phenomenal

Brendan and team are phenomenal! Have worked with them twice now and got a great rate both times. They are very knowledgeable and a huge help through every step of the loan process.

11 September 2024
Rated 5 out of 5 stars

JUSTIN O'SHELL FOR PRESIDENT

It asks "What made your experience great?"
JUSTIN O'SHELL made my experience great.
I have never had someone so competent, responsive, responsible, helpful, and motivated help me with anything so stressful and complicated. I don't say this stuff about just anyone, but Justin has 100% earned my trust and thanks. I have been raving about him to anyone that will listen.

He is quick to respond, knows everything there is to know (and finds answers for what he doesn't), makes YOU his priority, and does everything in his power to get you lower prices. An absolute work-horse and very kind and approachable at that. He puts in a ton of effort and puts up with all my 1000s of questions patiently. I do not think I would have bought my house without the help of Justin. He looked out for me and he will look out for you as well. Trust me.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Strong Home Mortgage Review

I switched mortgage companies within 2 weeks of closing and Elizabeth Cobb got me a better rate. She was very professional and informative throughout the entire process. Completely satisfied customer.

9 September 2024
Rated 5 out of 5 stars

Responsive and helpful

Chris and his team were responsive and clear in the process from beginning to end. I was not bombarded with repeated requests like so many other lenders. Friendly and helpful. Simplified my paperwork with online submissions and got me through to the end with ease. Hope to work with them again for sure

29 August 2024
Rated 5 out of 5 stars

Thank you Chris Cobb!

Thank you Chris Cobb!! Thank you Strong Home Mortgage!! As a first time homebuyer, we didn’t know what to expect but Chris made it easy! We were also looking for a 30 day closing and Chris and his team got us final approved and closed in 20 days. So easy, so fast!

29 August 2024
Rated 5 out of 5 stars

Switched To Celine From Another Lender...

I was working with another lender before Celine Rosario (Strong Home). Celine was amazing, she gave me a lot of information that I wasn't really getting from the other lender I was working with. Celine and her team are very communicative, and will be able to walk you through the whole process with any questions you might have. Couldn't ask for anything more, and on top of that I got a great rate!

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Chris at Strong Home was amazing

Chris at Strong Home was amazing. I had been trapped into using a local person who might have as well been across the world. But Chris gave me such great service that I was able to work through things with him and will be a lifelong customer. He was easy to trust and might as well been local. He was always available and had my back through the entire process.

7 August 2024
Rated 5 out of 5 stars

We had the pleasure of working with…

We had the pleasure of working with Justin O'Shell. He showed genuine interest in us during the mortgage process and made it so easy. Justin truly made us feel we were a priority and he was looking out for our best interest. He is very knowledgeable, personable, respectful and extremely responsive. A true professional! We hope we can work with Justin again someday and he has secured a solid referral from these very happy new homeowners!

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Chris made this process very easy

Chris made this process very easy, he answered all our questions and kept us up to date on everything! We definitely plan on working with Strong Home Mortgage in the future!

2 July 2024
Rated 5 out of 5 stars

Celine Rosario -- highly recommended!

Celine Rosario was efficient, professional and patiently helpful in keeping us informed with explanations and instructions during each step of the process, all the way through to a successful closing. Couldn't recommend her more highly.

27 June 2024

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