stroudbrewery.co.uk Reviews 

268
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service, help and advice from my initial phone call to enquire about buying beer through to the ordering process and then the collection, where again we had superb help and advice from one o... See more

Rated 5 out of 5 stars

Had a failed delivery from DHL despite 2 people and a dog being in all day ….. However I can’t fault Stroud Brewery, I got in touch with them, someone responded the same day and rearranged our delive... See more

Rated 5 out of 5 stars

Great atmosphere and brilliant bands and djs on Saturday afternoon/evening of Malty Story festival. Would have liked more food choices for the festival as everyday menu is fab and there were only limi... See more

Rated 5 out of 5 stars

Had a pint of Budding while on holiday at The Old George Inn South Cerney. Liked the beer so much that I went home and ordered a 12 can mixed selection from the website. Easy ordering process with fas... See more

Company replied

Company details

  1. #15 of 22 best companies in Brewery

Written by the company

Stroud Brewery established in 2006, initially the brewery was a passion project for our founder Greg Pilley; an adventurer, environmentalist and beer lover. His purpose was simply to make great tasting beers for the local community whilst being the change he wanted to see in the business world. Today Stroud Brewery is a thriving enterprise and our tap room has become one of Stroud’s cherished local landmarks. We make great tasting, ethical and organic beer and we create welcoming, fun social spaces.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

268 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(268)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the nettle beer

Love the nettle beer! Fast shipping, great packaging , easy to order. Will Buy again. Boyfriend is very happy with his gift.

15 April 2023
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Reply from stroudbrewery.co.uk

Hello, Thanks for taking the time to leave us a review, glad to hear you love Stinger! Many Thanks - Stroud Brewery

Rated 2 out of 5 stars

system needs a look

system needs a look - I had ordered for pickup from the brewery - had an email saying order out for delivery - then another apologising - then one saying the order was ready for collection. Went in to collect and they had no record of the order - I showed the note that it was ready and they - after 15 minute delay and a request for me to sign paperwork before they would give it to me - gave me the order.

7 April 2023
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Reply from stroudbrewery.co.uk

Hello David, Thank you for bringing this to our attention, we are now aware of this issue, and have put measures in place to stop this happening again. Sorry that you had to wait for 15 minutes and for any confusion that may have been caused. I hope you managed to enjoy your beer in the end. Many Thanks, - Stroud Brewery

Rated 5 out of 5 stars

Happy customer

Easy to order online, good communication, order ready to collect on-time, excellent service and product.

29 March 2023
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Reply from stroudbrewery.co.uk

Hello there, Thanks for taking the time to leave us a review, glad to hear you love our beers. Many Thanks - Stroud Brewery

Rated 5 out of 5 stars

Great beer

Great beer, responsibly produced. Fast and efficient delivery.

28 March 2023
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Reply from stroudbrewery.co.uk

Hello Phil, Thanks for taking the time to leave us a review. I'm glad to hear you're enjoying our beer. Many Thanks - Stroud Brewery

Rated 5 out of 5 stars

I have a subscription for the IPA

I have a subscription for the IPA. It is a beautiful, well balanced organic beer. Great delivery service. And a B Corp. What more can I say!

22 March 2023
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Reply from stroudbrewery.co.uk

Great News Jeff, I'm glad to hear you love our IPA, thank you for being a subscriber! Cheers - Stroud Brewery

Rated 2 out of 5 stars

You were fine but the delivery not so…

You were fine but the delivery not so good. Got an email just after 9.00 am telling me it would come between 13.07 and 14.07. But I had already left to walk the fells. When I got home it was on the doorstep but the delivery email said it was in the porch which I do not have. The photo was a view up the street with no sign of my dwelling. Fortunately it was not raining!

21 March 2023
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Reply from stroudbrewery.co.uk

Hello Malcom, I'm sorry to hear that your delivery experience was so poor. As we use a third party delivery company we have very little control on how they make deliveries. I will share your experience with our DHL contact. I hope you got to enjoy your beer in the end. - Stroud Brewery

Rated 5 out of 5 stars

Perfect

Perfect. Great beer ethically made. 5 stars xxxxx

21 March 2023
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Reply from stroudbrewery.co.uk

Hello Adam, Thanks for the lovely review, glad you enjoy our organic beer, Many Thanks, Stroud Brewery

Rated 5 out of 5 stars

great bear and communication via chat…

great beer and communication via chat feature on website.

21 March 2023
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Reply from stroudbrewery.co.uk

Hello Joe, Thank you for your review, glad you're enjoying the beer. Many Thanks, -Stroud Brewery.

Rated 5 out of 5 stars

Easy order and delivered quickly

Easy order and delivered quickly. Thank you.

21 March 2023
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Reply from stroudbrewery.co.uk

Hello Philip, Thanks for taking the time to leave us a review, always great to hear, hope you are enjoying the beer! Many Thanks - Stroud Brewery

Rated 3 out of 5 stars

Met up with friends for lunch

Met up with friends for lunch, ordered the What’s Greg having.This was the avocado ,sour dough toast and tomato salsa I also ordered the bacon .Bacon was good toast was cold avocado was unripe and tasteless. Tomato salsa was just tomatoes cut in half. Not impressed it was boring and not worth the money .I did tell the staff who didn’t seem to care so won’t be going back

15 March 2023
Unprompted review
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Reply from stroudbrewery.co.uk

Hello Pipa, Hope you are well, I'm very sorry to hear that you had such a bad experience, which we would be interested in speaking to you about. If you could email our bar manager, Ben: benhudson@stroudbrewery.co.uk He'll get back to you as soon as he can. (He's Currently on leave until next week). - Stroud Brewery.

Rated 5 out of 5 stars

Lil LOL is a great tasting lager and…

Lil LOL is a great tasting lager and the fact that it was a waste warrior item makes it for me a great buy…thank you stroud brewery

14 March 2023
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Reply from stroudbrewery.co.uk

Hey Andy, Thanks for your lovely review, and helping us to reduce waste. Glad to hear your enjoying Lil'Lol, Many Thanks -Stroud Brewery

Rated 5 out of 5 stars

Top quality service

Hopefully I’ll get a freebie due this review…….top drawer service, no complaints at all

27 February 2023
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Reply from stroudbrewery.co.uk

Hello David, Thanks for the lovely review, hope to see you soon.

Rated 5 out of 5 stars

Stroud brewery is amazing

The website is really easy to use. We love visiting stroud brewery as the atmosphere is amazing.

13 February 2023
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Reply from stroudbrewery.co.uk

Hi Paula, thanks for taking the time to leave us a review. Glad you found our website easy to use. Hope to see you soon - Stroud Brewery

Rated 5 out of 5 stars

Quick delivery and delicious beer

Quick delivery. Stress free and delicious beers.

4 February 2023
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Reply from stroudbrewery.co.uk

Hi Dan, thanks for leaving a review. So glad you've enjoyed the beers. Hope to see you back for more soon! - Stroud Brewery

Rated 5 out of 5 stars

Tom Long

Great beer friendly service

7 February 2023
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Reply from stroudbrewery.co.uk

Thanks for leaving us a review - we really appreciate it! Hope to see you back for more soon. - Stroud Brewery

Rated 5 out of 5 stars

Great beer and a fantastic price

Great beer and a fantastic price. It’s a shame your currier left my beer on my doorstep for 6 hours.

28 January 2023
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Reply from stroudbrewery.co.uk

Hi Darren, thanks for leaving a review. Glad you enjoyed the beers. But we're so sorry to hear about your experience with our courier. We hope to see you back for more soon!

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