STS Cars Manchester Reviews 84

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our driver Amir was brilliant, could not fault him, followed our accomodations brilliantly (my mum has mobility issues so struggles to walk far), parked as close to the venue as possible. Very friendl... See more

Rated 5 out of 5 stars

Great experience using STS cars over the last couple of weeks. Great communication, reliable, prompt and courteous drivers in modern, clean cars. Kept in the loop regarding bookings every Step of the... See more

Rated 5 out of 5 stars

I used STS to travel from home to Manchester Airport. My usual taxi service was unavailable so I tried STS. I live in a remote location at the edge of the Yorkshire Dales. I was concerned that the rem... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience with STS. Our driver for the day was Umair - he was timely, courteous, patient and drove with due care. The vehicle was exactly what we needed - 6 luxury seats for multi... See more

Company replied

Company details

  1. Taxi service

Written by the company

STS CARS Manchester - The leading executive taxi manchester company that believes in providing quality taxi transfers across the UK. Whether it is a local chauffeur service for your events or an airport chauffeur service. Delivering the best taxi experience is what we are known for.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication and customer service …

Booked a taxi journey with this company and in the end, I ended up changing for pick up and drop of destination, emailed multiple times with questions regarding possible different people, times and journeys and was very pleased with the service. Great communication, very accommodating! Will be using again and would recommend.

2 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service from STS Cars

Nadia was friendly and turned up not just on time but 10 minutes early, as I have found STS often do. Clearly conscientious about providing a good experience for passengers and doing her job well, excellent service.

4 February 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Booked to take us home after seeing a show in Manchester. Booking was easy, they quickly got in touch to check we had left enough time between the show ending and pickup. A few hours before pickup, I had a text through with the name, phone number and car details of our driver.
Our driver was very nice, and friendly, and phoned me to let us know he had arrived and where he was.
Based on my experience tonight I would recommend this service to others, and wouldn't hesitate to book again should I need to.

10 December 2022
Unprompted review
STS Cars Manchester logo

Reply from STS Cars Manchester

Thank you so much for your review. We highly aprreciate it.

Rated 5 out of 5 stars

Would recommend

Waqas was great company for the drive from Manchester to Liverpool. Very friendly and we had a lovely chat.

9 November 2022
Unprompted review
Rated 5 out of 5 stars

Fast reliable efficient service

Fast reliable efficient service. Comfortable and very pleasant. Highly recommend . Driver was knowledgeable and helpful. The entire drive was fast and trouble free. And driving in Manchester is not easy

4 November 2022
Unprompted review
Rated 5 out of 5 stars

Friendly and Professional Service

We used STS cars to travel to a family holiday resort, which would have been impossible on public transport. At pick up, the driver rang in advanced to let us know he was on his way and arrived on time. He was very friendly and patient as we loaded the car with luggage kids etc. On the return journey, the driver rang to inform of traffic delays. Again, he was a very friendly and talkative person and we genuinely enjoyed his company for the two hour drive. STS Cars provide great quality vehicles and drivers who appear to enjoy their work. Booking and payment was very straight forward and we will definitely use this company again.

13 August 2022
Unprompted review
Rated 1 out of 5 stars

Would leave 0 if I could

Would leave 0 if I could. My wife flew back with my two young girls and after a very stressful flight with delays from the airport was confronted by a driver that said she would have to get cash on the way home or be left there even though we had paid.. it seems the company outsourced this job to Uber and instead of the Vito I paid for to have some comfort we got an Uber Renault traffic, my wife was scared and was asked to leave my young daughters in the car while she got cash to pay the driver (that had already been paid) before the journey would continue, I had to ask people to be at my house when she arrived to make sure he asked for nothing else… do not trust this company, if you want an Uber just book one. As of the morning this will be a criminal matter

31 July 2022
Unprompted review
Rated 5 out of 5 stars

Our family were picked up from Manchester

Our family were picked up from Manchester by Imran Shabir, and delivered to Heathrow Airport. We were so impressed by him that we requested he perform the return journey too. He arrived promptly on both occasions, the journeys were trouble-free. His car was clean, and well-maintained. He was polite and helpful, utterly professional. I would not hesitate to use his services again, nor to recommend him to others. He was a credit to the firm.

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Rachel thank you

Rachel thank you very much for your help on the 21-June-2022 and helping us out at such a short notice. Much appreciated.

23 June 2022
Unprompted review
Rated 5 out of 5 stars

A great company and perfect service

Booked a car between Manchester and Sheffield due to train strikes. Booking was so easy and our driver Qosain was prompt, polite and a very safe driver. A credit to the company! Car was immaculate and our journey was great. Will definitely use again, thank you so much.

21 June 2022
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this service

I would highly recommend this service. Irfan was our chauffeur and he was polite and helpful and kept us updated. It was a gift for my husband to get executive travel to the airport hotel and we have already decided we will do this from now on. Five stars all the way!

3 June 2022
Unprompted review
STS Cars Manchester logo

Reply from STS Cars Manchester

Thank you so much for your feedback, This will be shared with the Chauffeur and the dispatch team. Have a great evening and see you again when you are back in Manchester.

Rated 5 out of 5 stars

Excellent service

Excellent service. Very impressed. My friends & I were wanting a return journey from Manchester to Liverpool. We'd originally intended to stay the night but then realised it was cheaper to get a taxi. I found STS on line and before booking I spoke to customer services who were very helpful. I booked online which was a really easy process. I received a WhatsApp from STS the say before my journey, confirming details. Saleem, our driver turned up on time both for the outward & return journey. He was very prompt & professional at all times. Will definitely use STS again.

22 May 2022
Unprompted review
Rated 5 out of 5 stars

My driver Amir was very polite

My driver Amir was very polite, friendly and professional! Called me before hand to let me know when he would arrive, he arrived right on time and was quick to offer a hand with my luggage. Outstanding service, had a great chat during the journey and he really made the start of my holiday a wonderful and relaxing time. Would absolutely use his services again in the future! 10/10. -Will

4 May 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely awful service

Absolutely awful service. Decided to cancel return taxi back one hour before pick up to return home, left us stranded four hours from home. This return taxi has been booked for months and they refuse to compensate or refund fully.

2 May 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look