STT Logistics Group Reviews 

329
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptionally clear communication, professional coordination, and friendly attitude throughout every single transport process. Users note that the booking procedure is highly organized, detailed, and completely stress-free from start to finish. Though some reviewers noted slight delays in receiving initial bids or managing paperwork, the overall operation remains efficient. People deeply appreciate the highly reliable service, quick responses, and immediate help provided by the friendly team during active shipments. Many consumers express a strong willingness to collaborate again on future logistics projects.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting their professionalism,... See more

Service

Clients share satisfaction regarding the service, highlighting professional communication, reliability, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast, clear communication and a... See more

User experience

Consumers find user experience to be characterized by strong satisfaction, highlighting fast communication... See more

Response time

People report high satisfaction with the response time, frequently praising the team for being quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hauled my first load with STT Logistics Group this week and they were wonderful to work with. Very organized, communication was fast and clear, expectations well outlined, and this haul went very sm... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with the broker!! If I could give 10 stars I would! Thank you Jeffry for making this experience go as smoothly as possible for us. Communication was amazing, everyone here... See more

Company replied

Rated 5 out of 5 stars

Abby did a great job communicating and coordinating with me for the transport of my car. Although I didn’t receive bids as soon as I thought I would, I consistently received emails that reassured me t... See more

Company replied

Rated 5 out of 5 stars

Diego Ascencio gave us our very first load as a new carrier, and the experience was excellent. The pickup was handled with precision, and the delivery was just as smooth. Everything was detailed and... See more

Company replied


Company details

  1. Transportation service

Written by the company

STT Logistics Group is the most trusted provider in heavy hauling, offering our clients a moving experience beyond comparison. We have more than 40 specialists and a wide variety of affiliated shipping companies and trucks that allow us to transport any type of cargo to and from anywhere in the world. You call, we haul, that's all!


Contact info

4.8

Excellent

TrustScore 5 out of 5

329 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(329)

235 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great to work with

Great to work with, especially if you are wanting a company with EXCELLENT communication!

2 September 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you! We do our best to keep you informed from beginning to end.
We appreciate it. your comments motivate our team!

Rated 5 out of 5 stars

Gabriela

Gabriela, is amazing person to work with. The work order was done properly and received payment on time. Thank you STT logistics Group and thank you Gabriela Farman.

24 August 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Feedback like this means the world to our team! We truly appreciate you highlighting Gabriela Farfan’s great service. We pride ourselves on smooth communication, accurate work, and prompt payments for our carrier partners. We look forward to a long and successful partnership!

Rated 5 out of 5 stars

Was nice work with Mike

28 August 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Great partners make all the difference! Thank you for sharing your experience working with Mike and STT Logistics Group. We can't wait to book our next run with you!

Rated 5 out of 5 stars

Really good experience working with STT…

Really good experience working with STT Brokerage. They were easy to communicate with, responsive, and professional throughout the whole process. Everything went smoothly, and we’d be happy to work with them again. Definitely recommend them!

10 August 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you so much for the fantastic review and recommendation! Clear communication and seamless execution are top priorities for us, so we're thrilled to hear you had a great experience with our brokerage team. We truly value your partnership and look forward to booking the next load together!

Rated 5 out of 5 stars

Michael Estrada good and polite broker…

Michael Estrada good and polite broker in STT

15 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for taking the time to leave this shoutout for Michael Estrada! We pride ourselves on clear, respectful communication across our entire brokerage team. Thanks for working with STT Logistics Group, we can't wait to work with you on future runs!

Rated 5 out of 5 stars

We worked with Marvin Gonzalez

We worked with Marvin Gonzalez. We had a good experience with this broker and we will work with them in future

25 August 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Marvin is a valued part of our team, and we're glad he took great care of you. We appreciate your trust in STT Logistics Group and can't wait to work with you again soon!

Rated 5 out of 5 stars

I had a wonderful experience with the…

I had a wonderful experience with the broker!! If I could give 10 stars I would! Thank you Jeffry for making this experience go as smoothly as possible for us. Communication was amazing, everyone here has been incredibly kind and thoughtful even after the load was delivered. I very much appreciate getting to work with brokers like this, and it is not often you find such a gem like this. Thank you again!

1 September 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Wow, thank you so much for the incredible review! If we could give you 10 stars as a carrier partner, we definitely would! We are thrilled to hear that Jeffry and the team provided such a smooth, kind, and communicative experience from start to finish. Finding exceptional carriers like you makes our job truly rewarding. Thank you for your trust in STT Logistics Group, and we can't wait to work together on many more loads!

Rated 4 out of 5 stars

Efficient and prompt sales supervisors

Efficient and prompt sales supervisors! Most companies hover over the driver and dispatch until job is done but my experience was more lax which i approve of. Great team and will continue to work with STT.

1 September 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Giving our team and partners room to do what they do best while keeping things efficient is always our goal. We appreciate your trust in STT Logistics Group, and we look forward to earning that 5th star with you on our future loads!

Rated 5 out of 5 stars

Have done multiple loads with STT…

Have done multiple loads with STT Logistics, they are very good with communication and always on top of they’re things.

27 August 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Keeping communication tight and operations smooth is what we strive for every day. We truly appreciate your business and look forward to working with you again soon!

Rated 5 out of 5 stars

It was a good deal with them

It was a good deal with them, good communication, fast payment process.
Looking to work with them again.

15 July 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for sharing your experience! We’re happy to hear the communication was smooth and that the payment process was quick and easy. We’d be glad to have the opportunity to work with you again!

Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication; they were always in touch.

20 August 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Staying connected throughout a load can make all the difference, so we appreciate you noticing the effort our team puts into communication. We value the time you took to share this and hope to do business together again!

Rated 5 out of 5 stars

Just did a load for this company…

Just did a load for this company yesterday and it was a great experience. Easy to work with will recommend to anyone.

27 August 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We appreciate you giving us the opportunity to work together and for recommending STT Logistics to others. It’s always a pleasure when a load comes together without the usual headaches. Wishing you plenty of good miles ahead, and we hope to cross paths again!

Rated 5 out of 5 stars

Good work

Honest and good compmay

27 August 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

That means a lot to us, thank you! We believe good business comes down to being transparent, dependable, and treating people right. We appreciate you recognizing that and taking a moment to leave us a review!

Rated 5 out of 5 stars

Great experience working with STT…

Great experience working with STT Logistics. Their communication is consistently clear, timely, and professional, and they handle every step of the process with reliability and attention to detail.

6 August 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for the great review! We really appreciate you taking the time to share your experience. Clear communication and reliable service are very important to us, and we're glad to know we delivered on that. We truly appreciate working with you and look forward to working together again!

Rated 5 out of 5 stars

Manny was super professional and…

Manny was super professional and deliver the cargo on Schedule.
Highly recommended
Manuel

21 August 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Big thanks for the kind words! We’re happy to hear Manny kept everything professional and right on schedule. That’s exactly the experience we want our customers and carriers to have. We really appreciate the recommendation and hope to work with you again!

Rated 5 out of 5 stars

Good experience

Erick was great to work with! He was responsive and helpful. I would be happy to work with him more in the future!

21 August 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

That’s the kind of feedback we love to see! We’re glad Erick made the process easy and stayed on top of everything. Thanks for the great experience on your end, we’ll be looking forward to the next opportunity to work together!

Rated 5 out of 5 stars

Our broker Mike was great

Our broker Mike was great, good communication, great understanding overall great working with them.

20 August 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

It’s great to hear Mike made the whole process a positive one! We’ll definitely pass along the shoutout. Thank you for trusting us with the load, and we’re looking forward to keeping this partnership going!

Rated 3 out of 5 stars

Happy to work

I don't have many comments. I didn't work directly with them. My dispatcher did. No complaints.

8 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We appreciate the feedback and are glad there were no issues on your end. We’ll keep working to make the experience even better next time and hopefully earn those extra stars!

Rated 4 out of 5 stars

Good communication with broker

18 August 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We’re glad the communication with our broker made the experience a good one. We appreciate the feedback and hope to earn that fifth star on the next load!

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