STT Logistics Group Reviews 

329
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptionally clear communication, professional coordination, and friendly attitude throughout every single transport process. Users note that the booking procedure is highly organized, detailed, and completely stress-free from start to finish. Though some reviewers noted slight delays in receiving initial bids or managing paperwork, the overall operation remains efficient. People deeply appreciate the highly reliable service, quick responses, and immediate help provided by the friendly team during active shipments. Many consumers express a strong willingness to collaborate again on future logistics projects.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting their professionalism,... See more

Service

Clients share satisfaction regarding the service, highlighting professional communication, reliability, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast, clear communication and a... See more

User experience

Consumers find user experience to be characterized by strong satisfaction, highlighting fast communication... See more

Response time

People report high satisfaction with the response time, frequently praising the team for being quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hauled my first load with STT Logistics Group this week and they were wonderful to work with. Very organized, communication was fast and clear, expectations well outlined, and this haul went very sm... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with the broker!! If I could give 10 stars I would! Thank you Jeffry for making this experience go as smoothly as possible for us. Communication was amazing, everyone here... See more

Company replied

Rated 5 out of 5 stars

Abby did a great job communicating and coordinating with me for the transport of my car. Although I didn’t receive bids as soon as I thought I would, I consistently received emails that reassured me t... See more

Company replied

Rated 5 out of 5 stars

Diego Ascencio gave us our very first load as a new carrier, and the experience was excellent. The pickup was handled with precision, and the delivery was just as smooth. Everything was detailed and... See more

Company replied


Company details

  1. Transportation service

Written by the company

STT Logistics Group is the most trusted provider in heavy hauling, offering our clients a moving experience beyond comparison. We have more than 40 specialists and a wide variety of affiliated shipping companies and trucks that allow us to transport any type of cargo to and from anywhere in the world. You call, we haul, that's all!


Contact info

4.8

Excellent

TrustScore 5 out of 5

329 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(329)

235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The fact the my broker Mr Godoy was…

The fact the my broker Mr Godoy was very communicative with me as I was with him. Made the whole situation to this load ez and comfortable. Only thing I would have changed was if I got paid a little more for that load but overall was great.

25 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We love hearing that communication made all the difference! Thank you for recognizing Mr. Godoy's efforts. We also appreciate your input about the compensation, and we'll keep working hard to provide great opportunities for carriers like you. Safe travels!

Rated 5 out of 5 stars

Review from Mark with Atlas transit LLC

Everything from begging to finish was done perfectly and smoothly. Luis was very helpful and professional. Working with STT simply a pleasure.

3 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We're honored by your feedback! It was a pleasure assisting you, and we're thrilled that Luis provided the level of service you deserved. Thanks for choosing STT Logistics Group!

Rated 5 out of 5 stars

Great brokerage company

Great brokerage company. Easy to work with, good communication, and everything went smoothly. Looking forward to working together again.

6 February 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

It's great to know our team made the process easy and efficient. We appreciate your business and look forward to building a long-lasting partnership.

Rated 5 out of 5 stars

Great experience...good communication

Great experience...good communication, fair rates. good team to work with

30 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Building strong relationships through honest communication and dependable service is very important to us. We appreciate your trust and look forward to future opportunities together.

Rated 5 out of 5 stars

Professionals

Super good company! Professional workers and comfortable job together!

26 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We appreciate your support! Our team works hard to keep things professional and smooth, so it’s great to hear that reflected in your experience.

Rated 5 out of 5 stars

Good people to work with.

24 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Freight moves because of trucks, but great partnerships move because of people. Thank you for recognizing our team, we truly appreciate your support and look forward to working together again! 🚛

Rated 5 out of 5 stars

Experience was really good quick…

Experience was really good quick response from broker we are moving forward for next mkad

24 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Fast responses are just how we roll! We absolutely loved working with you on this one and can't wait to crush the next load together. Thanks for the trust, let's keep the momentum going!

Rated 5 out of 5 stars

This broker is one of the best Broker…

This broker is one of the best Broker that I see in my whole life. I gave them five star. We had a good experience on loads Thank you you guys specially, Brayan

22 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for the awesome feedback and the 5 stars! Partnerships like yours are exactly what we look for. Brayan definitely goes above and beyond, and he will be thrilled to read your review. We really appreciate your dedication on our loads and look forward to keeping you rolling. See you on the next one!

Rated 5 out of 5 stars

Good experience working with STT

Good experience working with STT, right on point! Thank you.

11 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Love hearing this! 'Right on point' is exactly what we aim for every single day. Thanks for trusting the STT team to get the job done, we really enjoyed collaborating with you!

Rated 5 out of 5 stars

They are super easy to work with.

They are super easy to work with.

13 May 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We appreciate you sharing this! Being easy to work with is something we take pride in, so it’s great to know that stood out in your experience. Looking forward to more smooth loads together.

Rated 5 out of 5 stars

The broker was understanding of the…

The broker was understanding of the situation and was very communicative everything went smooth even when I had issues getting part of my load unloaded in order to do the load for Mike

9 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Transportation doesn't always go exactly as planned, so we're grateful for partners like you who communicate and adapt when challenges arise. We're happy to hear Mike was able to support you throughout the process and help keep everything moving smoothly. We appreciate your hard work and look forward to the next opportunity together.

Rated 5 out of 5 stars

Great service

1 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for the positive feedback! Simple words like these mean a lot to our team. We appreciate your trust and can't wait to work with you again on the next load.

Rated 5 out of 5 stars

Great communication and rate

Great communication and rate. Broker was great to work with.

10 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We appreciate your feedback and are pleased to know you had a positive experience with our broker. Clear communication and competitive rates are priorities for us, and we’re glad they made a difference for you.

Rated 5 out of 5 stars

All good in delivery

29 May 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

A smooth delivery is always our goal, and we're glad we could deliver. We hope to work together again in the future!

Rated 5 out of 5 stars

I’m a very happy with their customer…

I’m a very happy with their customer service. Their experience and professionalism is top ten. We will love to work more with them in the future.

1 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Hearing that our customer service, experience, and professionalism made such a positive impression means a great deal to our team. We look forward to many more successful projects together in the future.

Rated 5 out of 5 stars

Good business

Good business

9 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We strive to make every transaction smooth, efficient, and professional. We're glad your experience reflected that and look forward to future opportunities to work together.

Rated 5 out of 5 stars

Great communication with the team

Great communication with the team, good coordination, and clear details of the work, Abby was very attentive of her work

8 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We're pleased to hear that the communication, coordination, and load details were handled effectively throughout the process. Abby's dedication and attention to detail are qualities we value greatly, and we're glad her efforts helped make your experience a positive one.

We appreciate the opportunity to work with you and look forward to supporting you on future shipments.

Rated 5 out of 5 stars

Great company to work for

Great company to work for

4 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We're grateful for your feedback and are glad you've had a positive experience with us. We value the people we work with and strive to build strong, lasting partnerships. We appreciate your support and look forward to continuing to work together!

Rated 5 out of 5 stars

Great people to do business with …

Great people to do business with looking forward to doing more in the future

5 June 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

It was a pleasure working with you, and we appreciate the opportunity to earn your business. We're committed to making every load as smooth and efficient as possible, and we're glad that was reflected in your experience. We look forward to future opportunities to work together.

Rated 5 out of 5 stars

Excellent communication great customer…

Excellent communication great customer service. Will use again for sure very recommended

27 May 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Reviews like yours are what motivate us to keep raising the bar. Thank you for your trust and recommendation, we're excited for the chance to work together again down the road.

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