I had some challenges with my booking, but I want to highlight how incredibly helpful Suzi from Student.com was. He took the time to follow up with me, checked in regularly, and made sure everything... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had many doubts and questions at the beginning, but a very kind and helpful representative named Suzi assisted me. She answered everything quickly, clearly, and in a very organized way. I’m still... See more
Company replied
As an international student who received my visa quite late, I am very pleased with student.com for attending to my needs and ensuring I am able to get an accommodation on time at Dublin Nest. I am al... See more
Company replied
I would like to express my appreciation to my experience manager Dineshkarthik, who reponses to my questions fairly quickly. I could not access the vimeo on the website so he sent a youtube link to me... See more
Company replied
Company details
About Student.com
Written by the company
Student.com - Find your perfect home
Written by the company
- We are here to help you find your perfect home away from home at university.
- With over 1.25 million student beds listed in 500+cities and over 135 countries, we are here to find your student accommodation no matter where you want to study.
No Hidden Fees, No Charges
Here to help you every step of the way
No hidden fees, no charges, Student.com provides a totally free service to help you every step of the way when booking your student accommodation.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- 0800 652 4582
- contact@student.com
- student.com
4.6
Excellent
3k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I needed some preliminary information…
I needed some preliminary information about costs, dates, and booking procedures, and the service was incredibly fast and crystal clear. Truly TOP!
6 July 2025
Unprompted review
Reply from Student.com
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found the service fast and clear, that’s exactly what we aim for. If you have any more questions or need support with the next steps, we’re just a message away. Wishing you the best on your student journey!
Good Service
The service is very good. Thank you, Dineshkarthik, for being my experience manager. He responds fairly quickly and answers all my questions thoroughly.
2 July 2025
Unprompted review
Reply from Student.com
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with Dinesh. We are committed to supporting students and making the booking process smooth and stress-free. If there’s anything else you need along the way, we’re always here to help!
Thank you Chandana for guiding me with…
Thank you Chandana for guiding me with the whole booking process. She made it easy for me to navigate the whole website and I really appreciate her help!
2 July 2025
Unprompted review
Reply from Student.com
Thank you so much for your lovely message! We’re delighted to hear Chandana was able to support you and make everything feel simple and clear. We’ll be sure to pass on your kind words to her. Wishing you all the best in your new accommodation!
Great experience in customer service
Great experience in customer service for appartement selection. I thank Chandana for her patience and kindness.
Will update my review after experiencing the rent and move in.
2 July 2025
Unprompted review
Reply from Student.com
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Chandana. We’re wishing you a smooth move-in and a fantastic stay at your new place. Looking forward to your updated review once you’re all settled in
Thanks so much for ur great help
1 July 2025
Unprompted review
Reply from Student.com
We’re so glad we could help. If you need anything else or have more questions, don’t hesitate to reach out. Best of luck with your move and your new adventure!
Chandana was super helpful with every…
Chandana was super helpful with every question that I had! She was amazing!
25 June 2025
Unprompted review
Reply from Student.com
Thank you so much for your kind words!
We’re thrilled to hear that Chandana was able to support you so well, we’ll be sure to pass on your appreciation.
If you need anything else as you prepare for your stay, don’t hesitate to reach out. Best of luck with your journey ahead!
Suzi was very helpful
25 June 2025
Unprompted review
Reply from Student.com
Thank you so much for your kind words!
We’re delighted to hear that Suzi was very helpful during your experience with us. If there’s anything else we can support you with, just let us know. Wishing you the best in your new accommodation!
Reply from Student.com
Thank you for sharing your experience! We’re so glad to hear Surjakanta was helpful and made your experience a great one.
If you need any further support or have friends looking for accommodation, we’re always here to help!
I would like to express my appreciation…
I would like to express my appreciation to my experience manager Dineshkarthik, who reponses to my questions fairly quickly. I could not access the vimeo on the website so he sent a youtube link to me and also introduction about different room types. This really helps a lot :)
24 June 2025
Unprompted review
Reply from Student.com
Thank you so much for your kind feedback! We’re delighted to hear that Dineshkarthik was responsive and proactive in supporting you—especially by sharing alternate resources and clear room information when you needed it.
We’re glad it made a difference and wish you all the best as you prepare for your stay. If there’s anything more we can do, don’t hesitate to reach out!
Very helpful in answering and…
Very helpful in answering and explaining my concern and questions. Very patient. Thank you so much.
23 June 2025
Unprompted review
Reply from Student.com
Thank you for your kind words! We’re so pleased to hear that you felt supported and that your questions were answered with patience and care. If you need any further assistance, we’re always here to help.
Suzi has assisted me well ^^
21 June 2025
Unprompted review
Reply from Student.com
Thank you for your feedback! We’re glad to hear that Suzi was able to assist you well
If you need anything else, feel free to reach out anytime. Good luck with your accommodation!
Amazing experience !
Amazing experience !
DinesKarthink is very helpful and proactive in assisting me find a summer accodmation !!
19 June 2025
Unprompted review
Reply from Student.com
Thank you for the lovely feedback! We’re so pleased to hear you had an amazing experience and that Dinesh Karthik was helpful and proactive in assisting with your summer accommodation search.
We’ll be sure to pass your kind words along to him. Wishing you a fantastic stay and don’t hesitate to reach out if you need anything else!
always support me
I talked with Suzi, I can say he is very active and cooperative! He has sent me lots of apartment offers! Thanks to student.com . I hope i will get my desirable apartment by student.com.
18 June 2025
Unprompted review
Reply from Student.com
Thank you so much for your kind words! We’re really glad to hear that Sujakanta was active and cooperative in helping you. It’s great to know you’re finding plenty of options, and we’re keeping our fingers crossed that you’ll secure the perfect apartment very soon.
If you need anything else along the way, our team is here to support you. Thanks again for choosing Student.com!
Very helping
Thank you to karthik C for guide me how to make appoinment to the landlord.
15 June 2025
Unprompted review
Reply from Student.com
Thank you for your message! We’re so glad to hear that Karthik was able to guide you through the process. We’ll be sure to pass along your appreciation to him. If you need any further assistance along the way, we’re always here to help!
I talked with Chandona
I talked with Chandona, I can say she is very active and cooperative! She has sent me lots of apartment offers! Thanks to student.com . I hope i will get my desirable apartment by student.com.
12 June 2025
Unprompted review
Reply from Student.com
Thank you so much for your kind words! We’re thrilled to hear that Chandana was active and cooperative in supporting your search. She’ll be happy to know her efforts are appreciated! We hope you find your perfect apartment soon, and if there’s anything more we can do to help, don’t hesitate to reach out.
It was really quick and reliable…
It was really quick and reliable answers, thank you. Looking forward to book house from here.
12 June 2025
Unprompted review
Reply from Student.com
Thank you so much for your kind words! We’re thrilled to hear that you found the support quick and reliable. If you need any help while finalizing your booking, don’t hesitate to reach out, we’re here to make the process as smooth as possible. We look forward to helping you find the perfect place to stay!
Fast and polite response
Fast and polite response. I was able to clarify all my doubts. Helped me find a suitable accommodation.
11 June 2025
Unprompted review
Reply from Student.com
Thank you for the lovely feedback! We’re so glad to hear you received fast and polite support, and that we were able to help you and find a suitable place to stay. Wishing you a smooth move and a fantastic experience in your new place!
@Dineshkarthik thank you Sir for taking…
@Dineshkarthik thank you Sir for taking me through the whole experience. At last I think I found the rental accommodation within my budget. Sir you the best. Thank you once again. About the App, found it so useful. 🙏😊
10 June 2025
Unprompted review
Reply from Student.com
Thank you so much for your kind words! We’re thrilled to hear that Dineshkarthik was able to guide you through the process and help you find a new home within your budget. We’ll be sure to pass on your appreciation to him!
Also, we’re glad you found the app useful, that means a lot to us. Wishing you all the best in your new place, and don’t hesitate to reach out if you need anything else.
Just got told that they can't offer me…
Just got told that they can't offer me housing because I have an ESA dog with me. Pretty sure thats illegal.
6 June 2025
Unprompted review
Reply from Student.com
Thank you for reaching out, and I’m sorry to hear about your experience.
We understand how important it is to have accommodation that supports your needs, including those related to emotional support animals. Unfortunately, some of the properties listed on our platform are managed by partners whose individual pet and ESA policies can vary significantly. While we do our best to make these details clear and advocate for inclusive practices, we do not have control over the policies set by the property providers.
That said, we’re here to support you. If you’d like, we can work with you to identify listings that are more flexible with ESA policies or suggest other housing options that may better meet your needs.
Saved by excellent Service!!
Arrived in Paris June 2025 to find my course accomodation unavailable and I had one night to make new arrangements or be homeless ( I had travelled from Australia via USA and London a 36hr journey) I found Student.com and was so relieved that they had real and well trained people allocated to help students - here I emet Suzy and had every questioned answered and every solution investigated so quickly and professionally that within 12 hours I had a clear bookable apartment at a great rate and the location I needed. The other sites I explored either had AI bot supporting self service ( which may be fine if you’re booking months ahead - not an option for my situation ! Other sites invited me to call advisors the following day or did not return my calls / messages - Student.com and Suzy in particular made all the difference to my entire trip and I will only use them in the future ! Suzy was capable, professional, all trained, did not leave me hanging nor make false promises which built my trust immediately. Recommend HIGHLY to all.
4 June 2025
Unprompted review
Reply from Student.com
Thank you so much for sharing your incredible story and kind words!
We’re truly grateful you trusted Student.com during such a high-stress situation, especially after such a long journey. Knowing that Suzy was able to step in and provide the fast, professional, and compassionate support you needed means the world to us. We’re proud to have her on the team and will make sure your feedback reaches them.
It’s our mission to be there when students need us most—whether planning months ahead or finding a solution in a matter of hours—and your experience reflects exactly why we do what we do.
Wishing you all the best in your studies in Paris, and thank you again for the recommendation. We’ll be here whenever you need us.
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