Bought the Linea Oxford 3 seater swing seat on sage green, self assembly. Ordering was extremely easy and delivery was prompt. I’d recommend 2 people to assembly, purely to allow for 1 person to... See more
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Company details
- #19 of 21 best companies in Department store
- #85 of 87 best companies in Bedding Shop
- #88 of 92 best companies in Kitchenware Shop
- #183 of 196 best companies in Electronics store
- #223 of 229 best companies in Homewares Shop
- #225 of 257 best companies in Ladies' clothes shop
About Studio
Written by the company
Who are we?
We are Studio, and we do WOW!
From the day we started back in 1962, we've been on a mission to bring you amazing quality and value. We may have begun as a humble mail-order Christmas catalogue company, but fast forward 50 or so years and we're now one of the biggest online retailers in the UK.
We love delivering you the best bargains. From big brand fashion to homewares, garden, electricals, gifts and more, our product range is still growing and growing. We also offer flexible payment options to make savvy shopping even more simple.
Contact info
Studio Customer Services, PR0 2BP, Preston, United Kingdom
- https://help.studio.co.uk/en/support/home
- studio.co.uk
Hasn’t replied to negative reviews
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Love shopping with studio
Love shopping with studio , great service and great value
Excellent fast service
Excellent fast service, value for money, quick delivery
Good quality garments
Good quality garments , nice and easy to order and a quick delivery. Price very good
I always find a bargain at studio
Good prices, happy with purchases, delivery faster than stated. What's not to like? Have used Studio for so many years without any problems.
Absolutely shocking experience
Absolutely shocking experience. I placed an order since there are some good reviews here. My order arrived and one item was not the one listed on the website, plus it has the zip stitched on backwards! I contacted them on their complaints form, with images, to get a pre-paid returns code for the faulty item and they came back asking for more photos. I sent these and they said they couldn’t view them (they were JPEG). They asked for JPEG or PDF. I converted to PDF, sent these and was ignored. Chased them tonight, they are saying they can’t view either photo. Sent them to my husbands email on both phone and PC to check - he can view images on both. It almost seems like they are lying because they don’t want to pay for a return, even though they are obligated to under consumer law! Still waiting to hear back, it is like speaking with a robot. Never will I buy from this company again. AVOID.
UPDATE: Studio REFUSED to assist me and I took to Resolver to formally register a complaint. Only by doing this did I get a refund but otherwise they would not have assisted me with a free return (breaking consumer law). I strongly advise you avoid this company.
Order duplicated.
I placed an order,after placing was told that 1 item was out of stock and to re-order,I did this and my order was duplicated and I was unable to cancel and was also charged 2 delivery charges even thou they were delivered all together,now I need to return 1 package.
Always quick delivery
Always fast delivery easy returns very good products
A very quick delivery and good prices
Such a great selection of different things of different…
Such a great selection of different things,laid out well very easy to look around, mixed prices, ordering is easy and delivery is fast
great company…
plenty of variety in whatever you are looking for. great prices. fast delivery. I have always been happy with all my purchases
Avoid studio
Absolutely shocking. The packer packed the wrong size shoes and then when I queried it they said they couldn't do anything only send the shoes back and wait 14 days for an exchange.. my sons birthday was in 3 days. So I ordered another pair and paid another 9.99 next day delivery for them not to even bother turning up. Avoid avoid
Up to now all smooth delivery is on…
Up to now all smooth delivery is on thursday so we will see
I've shopped with studio for a long…
I've shopped with studio for a long time and I always get good value and exerlant customer service and the products i buy are definitely value for money
What you order is exactly what you receive. No low quality items
Overall what I've ordered and received has been excellent. Communication from studio has been excellent. Would definitely recommend to friends and family
Good choice at affordable prices.great…
Good choice at affordable prices.great customer service.daily buys at bargain prices.
Very good quality for very little outlay
Needed some reasonably priced jeans as on a weight loss journey and didn’t want to spend masses in between sizes. Very pleasantly surprised at the quality of these jeans they are as good as much more expensive jeans I’ve had previously. Really chuffed and no added Lycra so they either fit or they don’t so no cheating allowed. Honestly a really good buy, Thank you
Great prices super quality and fast…
Great prices super quality and fast delivery
Ordering was easy and the stuff was…
Ordering was easy and the stuff was great thank you
AVOID!!! refused to refund my account, not helpful, repeats the same script
im writing this on behalf of my mother.
ordered a few items to her old address over and hour and half away. realising her mistake she had to use the chat service to cancel. Cancellation was confirmed.
somehow they delivered one item.
they are refusing to accept any responsibility that she needs to go collect it and return it. just not possible.
we are 17 days in with the same response, we are waiting to hear from our partner we are unable to refund until we hear from them.
according to the consumer rights act 2015 a refund should be processed immediately as the seller is at fault.
just feel like we are going in circles.
I always love my studio buys
I always love my studio buys, delivery on time and I have had big brands at affordable prices. I love it.
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