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studioshake.co.uk Reviews 150

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TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with refunds, often waiting months without resolution and receiving no response to their inquiries. People also expressed dissatisfaction with the product quality, noting that items received were often substandard, cheap, or broke quickly, sometimes not matching the descriptions or images online. Reviewers frequently mentioned receiving incorrect items, such as the wrong size, color, or even a different product entirely, and found the return process to be slow and deliberately obstructive, with strict requirements for proof of postage. Conversely, a small portion of people felt satisfied with the product quality, describing items as having great design, being top-notch, and feeling premium, with some even praising the prompt delivery and perfect fit of cases. Some customers also noted that their cases were protective and stylish, fitting well and holding up brilliantly over time.

What people talk about most

Product

Customers had ambiguous experiences with product quality and fit, with many praising the premium feel,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers praising the top-notch quality, premium... See more

Order

Consumers find order experiences to be ambiguous, with some expressing satisfaction with their purchases,... See more

Refund

Users describe negative interactions with refund, with many customers reporting significant delays, some... See more

Return policy

People report ambiguous experiences with the return policy, with some customers returning items due to... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Easy website to navigate, quick checkout, and rapid delivery. The iPad smart case is top-notch quality and the stand angle is perfect for watching videos. Spot on experience.

Rated 3 out of 5 stars

Beautifully designed products and brilliant UK-based service. The leather wallet case is so classy and keeps my phone completely safe. Will absolutely be a repeat customer.

Contact info

2.4

Poor

TrustScore 2.5 out of 5

150 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

They sent me a fake leather case instead of leather one I ordered …

I ordered a black leather samsung s8 mobile case (price discounted from £29.99 to £19.99). But what I got was a cheap synthetic case, doesn't look like the item I purchased off website. No leather markings, interior different colour and material, tab shape different. Basically I feel I have been scammed. I have emailed them,as no number to call, with pics of what I ordered and what's been sent. Wish I could’ve posted pics on here of the item i was sent.

23 June 2022
Unprompted review

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