Suffolk Latch Company Ltd Reviews 306

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great antique brass knobs from Suffolk Latch company. Looks great and completely transformed some refurbished chest of drawers. When one of the knobs was sent with a double thread and couldn't be atta... See more

Rated 5 out of 5 stars

I ordered some brackets from this company, which were under half the price of others and arrived next day, very efficient and fast delivery. I highly recommend them and will be using them again in the... See more

Rated 5 out of 5 stars

Beehive Door Knobs- Very nice, quality plain to see Excellent, very nice quality, look great, fit to old doors yet to be sanded and painted so no photos yet, but really do make a difference and will... See more

Rated 5 out of 5 stars

Although Suffolk Latch Company advertise themselves as being primarily online, we needed lots of knobs so decided to visit in person. Paul greeted us with a welcoming smile and, along with Kate and Ca... See more

Company replied

Company details

  1. Hardware Shop
  2. Lighting Shop

Written by the company

Suffolk Latch Company specialises in the supply of traditional hand-forged ironmongery and architectural hardware. Based in the small Suffolk town of Clare, we are a family run company, committed to providing authentic, high quality products at sensible prices. We offer a wealth of knowledge for our customers, always happy to help with any enquiry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

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Rated 5 out of 5 stars

We are really pleased with the quality

We are really pleased with the quality, weight and the appearance of the Beehive Knobs. They have lifted the bathroom cupboard. Dispatch and delivery was fast. Would definitely order again from Suffolk Latch Co. Thank you. - Beehive Cabinet Knobs Nickel.

23 May 2022
Unprompted review
Rated 5 out of 5 stars

Really great experience

Really great experience. Shopping online was easy and there was plenty of information on the products to help me choose. The hinges and latches were dispatched really quickly and were just as described. We haven't fitted them yet because we're waiting for the joiner to finish making the new doors, but the joiner was very impressed with the quality.

23 May 2022
Unprompted review
Rated 5 out of 5 stars

First class customer service!

I ordered pairs of handles with through-spindles, thinking I could split them and use them as 4 static singles. Once I realised I couldn't, I rang the Suffolk Latch Company and spoke with Kate...she was great, quickly grasping my problem (despite my clumsy explanation) and simply explaining what I needed to do, what to order and what to send back. Excellent service and really fast too. Highly recommend this company, and the products are beautiful too (Beehive handles)

23 May 2022
Unprompted review
Rated 5 out of 5 stars

“ Tudor Gate Hinges- Look no further

“ Tudor Gate Hinges- Look no further - beautiful”
These are the most high quality hinges and latches out there. I sued them on my front and back gates and they look so high end and will last forever I expect. Customer service also excellent.
Can't rate higher.

23 May 2022
Unprompted review
Rated 5 out of 5 stars

Beehive knobs

I ordered quite a few of the Beehive knobs and I was not disappointed. Beautifully made and look stunning. I need another ten but as they are a bit pricey I will probably look elsewhere. This is not to say they aren’t worth the money but they are a little expensive for me. Came on time too.

12 May 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, easy to deal with and very helpful. Particular mention to Kate dealing with online chat, very prompt and knowledgeable.
Highly recommend.

11 May 2022
Unprompted review
Rated 5 out of 5 stars

“Definitely Recommend”

“Definitely Recommend”
I’ve now had four of these bolts. Love them. They look great and the quality is excellent. Customer service is fab too 👍👍"

21 April 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I bought a number of items from Suffolk Latch in 2018-19 after moving to a 17 century oak framed house in Herefordshire. Recently a long penny end hinge jammed, and the pin inside had broken, so we could not close an oak door. I contacted Suffolk Latch yesterday who agreed to replace the pair free of charge. They arrived this morning, beautiful wrapped up in heavy duty blue plastic. All ready for my joiner to fit later this week.
Now that is what I call true five star service!
Thank you very much Suffolk Latch, keep making these wonderful fixtures and fittings.

13 April 2022
Unprompted review
Rated 5 out of 5 stars

Beehive Door Knobs- Very nice

Beehive Door Knobs- Very nice, quality plain to see
Excellent, very nice quality, look great, fit to old doors yet to be sanded and painted so no photos yet, but really do make a difference and will look fabulous once finished. Arrived extremely quickly, well packaged, good value so very pleased, we ordered just 2 to make sure happy with and ok, and then immediately ordered the rest.

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Beehive escutcheons

Beehive escutcheons - great quality for the price - they look totally at home with our antique door knobs etc. even our experienced conservation carpenter commented on the quality and asked for the details of the supplier.

12 April 2022
Unprompted review

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