Sugarfreebeer 

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See what reviewers are saying

Rated 4 out of 5 stars

I wanted to revise my comment for this company, which I believe has now ceased trading. I purchased some IPA from them a few days ago, got a receipt, but nothing else, after a couple of emails,... See more

Rated 1 out of 5 stars

I ordered a box of 12 IPA, arrived in a battered box, several cans were mouldy around the base and top of the cans around the ring pull. Contacted the company and eventually had a reply a couple... See more

Company replied

Rated 1 out of 5 stars

Continuous spam texts, opt out text just causes more spam to arrive. Never drunk it and because of unsolicited and unwelcome marketing, I never will. Thanks for the reply… I’ve used the opt out tex... See more

Company replied

Rated 5 out of 5 stars

I love Italian beers and came across this brand on Instagram I have just been diagnosed with kidney disease so need to cut down on diagrams , carbs ect so this looked perfect After ordering both t... See more

Company details

  1. Beer Distributor

Written by the company

Offering sugar and carb free premium Italian beers with reduced calories.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Read this before making an order!

I wanted to revise my comment for this company, which I believe has now ceased trading.
I purchased some IPA from them a few days ago, got a receipt, but nothing else, after a couple of emails, they issued a refund.
I have now discovered they have ceased trading according to some of the recent comments on this site.
This is sad news as I believe they’re decent people and this was a good, honest company.
The warning is, if you go to their website, it will take your payment.
There is a contact on the site, if you need to ask!
Finally, I would have loved to try the low carb beer, but that’s not to be!

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant lager

Really sad that they seem to have gone out of business. They gave first rate service, very responsive and seamless delivery. The Salut lager was excellent and brilliant for my low carb diet. Much missed

24 April 2023
Unprompted review
Rated 5 out of 5 stars

Before the company ceased trading

Before the company ceased trading, my only experience was of excellent customer service and an even better product.
In my opinion, the products were second to none and have left a huge gap in my keto diet.
I'm very keen to know if anyone knows of a suitable substitute.

1 March 2023
Unprompted review
Rated 1 out of 5 stars

I've purchased 24 Cans of IPA via the…

I've purchased 24 Cans of IPA via the site. The payment taken via card payment but no confirmation or any contact whatso ever. I'm starting to think I've been SCAMMED. I've tried emailing and numerous telephone calls but nothing.

5 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service great beer

Lets start with the customer service. SFB use DPD for delivery and as expected, DPD 'lost' the first case. I contacted SFB and they sent another case with no fuss - excellent response and unlike other firms, didn't expect me to chase DPD. And now the beer: considering it is sugar free and carb free, the taste was good - smooth, no after taste and light (which was a strange sensation at first considering the strength is 4.8%). Yes, it works out at about £2 a can but if you want something cheap you always have Asda. I will def be buying again.

5 January 2023
Unprompted review
Rated 1 out of 5 stars

£90 for two crates of very small cans…

£90 for two crates of very small cans of beer, nearly £2 a can, rip off, great taste but massively lower your prices. Cans were all damaged, unprofessional. Don’t buy these, much cheaper better products out there

6 October 2022
Unprompted review
Sugarfreebeer logo

Reply from Sugarfreebeer

Hi Gerrard,
I can assure you our can sizes are obviously stated at every stage of purchase.
Any damaged cans would be refunded. I’m surprised you haven’t let us know about your issues and allow us to rectify them before leaving your review.
I have sent you an email to attempt to put this right.

Rated 1 out of 5 stars

DO NOT BUY!!!

I ordered a box of 12 IPA, arrived in a battered box, several cans were mouldy around the base and top of the cans around the ring pull.
Contacted the company and eventually had a reply a couple of weeks later after posting negative review on social media.
I was urged to remove the negative review and then they would “make it right”.
I removed the review, since then been totally ignored and posts blocked on Fb
Slick website, zero customer service whatsoever shipping dirty beverages out and couldn’t care less once they’ve got your money.

6 August 2022
Unprompted review
Sugarfreebeer logo

Reply from Sugarfreebeer

I think this trolling sounds familiar.
We always refund or replace any problem beers we are told about.
There’s only one person(fake account) that has left reviews like this all over our social media and we have refunded you for your entire package despite pics of only 1-2 damaged cans.
Have a great day.

Rated 5 out of 5 stars

Very impressive customer service from…

Very impressive customer service from the off. Easy transaction. I had the courier service email me to say they had my order and would be delivered on the Tuesday (was a bank holiday) the very next morning I received an update to say my beer would arrive that day. From day of order to delivery was only 24 hrs excellent service. They even arrived cold.
A mixed box and both beers are fantastic, who would have thought a zero sugar / carb low calorie beer could taste so good.
Well done sugar free beer, excellent service and products. Highly recommend

17 September 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Beer

I love Italian beers and came across this brand on Instagram
I have just been diagnosed with kidney disease so need to cut down on diagrams , carbs ect so this looked perfect
After ordering both the larger and the IPA I love them both , fantastic beer will be ordering this from now on

1 October 2022
Unprompted review
Rated 1 out of 5 stars

Continuous spam texts

Continuous spam texts, opt out text just causes more spam to arrive. Never drunk it and because of unsolicited and unwelcome marketing, I never will.

Thanks for the reply… I’ve used the opt out text 3 times and obviously this hasn’t worked, I have also blocked your number but this also doesn’t work. I haven’t been to your website to search for an opt out option because I shouldn’t have to. I appreciate the need to market your business but this kind of overly aggressive & intrusive marketing has the opposite effect (at least on me)

27 September 2022
Unprompted review
Sugarfreebeer logo

Reply from Sugarfreebeer

Hi Adam
There’s an opt out reply to the text and many methods of contacting us to be taken off of aforementioned text list.
We would happily remove you :)

Please click the contact us button on the website. It’ll take you to my WhatsApp. Or email simon@sugarfreebeer.com 👍🏼

Rated 5 out of 5 stars

All we can say is wow

All we can say is wow, a real game changer a low calorie sugar free beer and it tastes like a slice of the Italian holiday.. you can sit on your patio at home and feel you are on holiday. It’s a must try, you can not love it.. we do. Definitely our favourite of all time .. Thank you salute team for creating something so wonderful

16 August 2022
Unprompted review
Sugarfreebeer logo

Reply from Sugarfreebeer

Thanks is so much Kim 😊👌🏽🍻

Rated 5 out of 5 stars

Great beer

Great beer, Great taste & non of the sugar crash! Will definitely be buying again!

16 August 2022
Unprompted review
Sugarfreebeer logo

Reply from Sugarfreebeer

Thanks for your support, Ross! 🍻👍🏼

Rated 5 out of 5 stars

Great stuff.

Great stuff. Strong %, but no sugar or carbs. Quick delivery. Can’t fault it! When is it going to be on tap in bars?! Can’t wait for it to storm the market!

14 August 2022
Unprompted review
Sugarfreebeer logo

Reply from Sugarfreebeer

Thanks Paulina! We are heading towards pubs soon! 🍻👍🏼😊

Rated 5 out of 5 stars

Tastes fantastic!

After struggling to find a drink as a diabetic without it spiking my blood suger! Well I found it!! No more spikes!! And the larger tastes amazing! I have a regular order now ! Fantastic!!

14 August 2022
Unprompted review
Sugarfreebeer logo

Reply from Sugarfreebeer

Many thanks for your support, Caroline! 🍻👍🏼

Rated 5 out of 5 stars

All around superb

All around superb, carb and sugar free beer is the holy grail for diabetics like myself, and on top of that it genuinely tastes great.

Delivery is fast, service is great and product superb!

14 August 2022
Unprompted review
Sugarfreebeer logo

Reply from Sugarfreebeer

Thanks for your support, Bryan 👍🏼🍻

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