This company and its products are great! I have used them a couple of times now, and they are amazing. The last order took a bit longer to arrive, but the problem was due to US customs. Even then,... See more
Company replied
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Been buying for a few years. Absolutely LOVE everything i get. I haven't been disappointed yet! I definitely recommend the "party box/happy meal" to try new snacks.
Company replied
Excellent silk box of Japanese treats however packaging of some cookies was flawed - bubble wrap would have been good to prevent broken cookies. But trests are very good! Excellent 15th birthday gif... See more
Company replied
I spent $50 on two giant mystery gachas and when I received my package I got two small cheap claw machine looking prizes. They were literally those round stuffies that are poorly stitched and cheap fa... See more
Company replied
Company details
Written by the company
Sugoi Mart is your ultimate destination for all things Japan! We bring the coolest, quirkiest, and most exclusive Japanese snacks, drinks, collectibles, beauty products, and everyday items straight from Japan to your doorstep—no matter where you are in the world. Discover Japan in every box!
Contact info
3.9
Great
654 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Sugoi mart is sugoi
Sugoi mart is so fun and has all the trendy things that you would want. I really enjoy their marketing aspect as they try to bring you all the information in an easy to consume fashion. They go above and beyond to bring you new info and products
7 May 2022
Unprompted review
Reply from Sugoi Mart
Hi Kevin! Thank you for your kind words! We're delighted to hear that our product was exactly what you were looking for. We're so glad that you had a great experience with us! ヽ(*⌒▽⌒*)ﾉ
The best shop to subscribe!
I have been loving this store so much like you have no idea how authentic and efficient their delivery is! As someone who is obsessed with Japanese products and always looking for High and Real authentic japanese product, then this shop is for you! They have many things to choose from. You can mostly find everything that you are looking for in this shop since they just have so much amazing cute things to choose from! I definitely recommend this alot to someone who loves Real authentic Japanese products that delivers right in your door for a short amount of time. This is why i shop with them because it made me feel like im in Japan with all of these awesome japanese goodies from them that i receive from time to time!
7 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Michelle! Thank you for sharing your thoughts with us! We're thrilled that you enjoyed our service and found it to be of high quality. We appreciate your support and look forward to serving you again soon! (o_ _)ﾉ彡☆
Sugoi Mart: Kawaii and Bliss
I would like to sincerely thank Sugoi Mart for immersing the Japanese Kawaii culture inside these delicious snacks. a variety of cute characters especially from the Pokémon franchise which is mine and my brother’s favorite. The hospitality is unforgettable.
5 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Ayman! We're so happy to hear that you were satisfied with our service! Thank you for your support and for trusting us to provide you with the best possible experience. We couldn't do it without customers like you! ＼(＾▽＾)／
There’s so many neat things
There’s so many neat things! I’ve purchased a few times, it usually takes a week for the items to ship out and then they get here super quick!
6 October 2022
Unprompted review
Reply from Sugoi Mart
Hi Tatiana! Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with our product and service. We're committed to providing the best possible experience to our customers, and we appreciate your support! (＾▽＾)
Reply from Sugoi Mart
Hi Jean! We're so glad to hear that you enjoyed our product! Thank you for trusting us to provide you with a high-quality experience. We appreciate your support and hope to serve you again soon! (o_ _)ﾉ彡☆
Super top notch quality products
Super top notch quality products. Very pleasantly surprised with the freebies too, will definitely recommend!
5 May 2023
Unprompted review
Reply from Sugoi Mart
Hi there! Thanks for sending over your feedback! We're thrilled to know that you enjoyed our service and that it exceeded your expectations. We're happy to have you as part of our community! Hope to see you back again soon. (⌒‿⌒)
Cool stuff you can't find in the US!
I like how we can get stuff that can't be found in the US! I love collecting figures, etc
6 May 2023
Unprompted review
Reply from Sugoi Mart
Hi there! Thank you for your kind words! We're delighted to hear that our product was exactly what you were looking for. We're so glad that you had a great experience with us! Have a great day. ヽ(*⌒▽⌒*)ﾉ
I love
I love the products from Sugoi Mart because it is cute and good quality.
6 May 2022
Unprompted review
Reply from Sugoi Mart
Hi Rheane! We're so happy to hear that you were satisfied with our service! Thank you for your support and for trusting us to provide you with the best possible experience. We couldn't do it without customers like you! Looking forward to continuing to serve you. (o_ _)ﾉ彡☆
Japan's Snack box
If u like to try some japanies goodies this is the place for it. Quick response quick delivery and amazing snacks.
27 April 2023
Unprompted review
Reply from Sugoi Mart
Hi there! Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with our product and service. We're committed to providing the best possible experience to our customers, and we appreciate your support! Hope to see you back again soon. (＾▽＾)
Great service and cute goods!
Great customer service and range of products! The only thing I would change is having versions of lucky bags (eg the Sakura one) that don’t have food/drink items so they can be shipped to the UK!
10 March 2023
Unprompted review
Reply from Sugoi Mart
Hi Rosie! Your feedback is greatly appreciated! We're thrilled to know that our service met your expectations and that you had a positive experience with us. Thank you for your kind words and for choosing us as your service provider! Have a great day. ＼(＾▽＾)／
Awesome!
Fast delivery, excellent customer service and the products are really cool!
5 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Giselle! We're so glad to hear that you enjoyed our product! Thank you for trusting us to provide you with a high-quality experience. We appreciate your support and hope to serve you again soon! Looking forward to continuing to serve you. ＼(٥⁀▽⁀ )／
Great for People Interested in a Japanese subscription service or even just anything cute thats japanese
Absolutely! Sugoi is a wonderful company that offers a delightful subscription service. They send out boxes of cute and high-quality Japanese items that are sure to brighten your day. The items they send are varied and interesting, including things like snacks, stationery, and toys. The quality of the items is exceptional, and it's clear that a lot of care goes into selecting them. Furthermore, their customer service is top-notch and they are always available to answer any questions or concerns you may have. Overall, I highly recommend Sugoi to anyone who loves Japanese culture or is looking for a fun and unique subscription service.
1 January 2023
Unprompted review
Reply from Sugoi Mart
Hi Lucas! Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with our product and service. We're committed to providing the best possible experience to our customers, and we appreciate your support! Hope to see you back again soon. (〃＾▽＾〃)
Great service and good price!
6 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Eoin! Your feedback is greatly appreciated! We're thrilled to know that our service met your expectations and that you had a positive experience with us. Thank you for your kind words and for choosing us as your service provider! Have a great day. ＼(٥⁀▽⁀ )／
Loved getting items from japan I can’t…
Loved getting items from japan I can’t normally find here in the US
4 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Ashlie! We're so glad to hear that you enjoyed our product! Thank you for trusting us to provide you with a high-quality experience. We appreciate your support and hope to serve you again soon! Looking forward to continuing to serve you. ＼(＾▽＾)／
Sugoi Mart is a very convenient online shop
Sugoi Mart is very convenient !
Surprise by their products, people who are living abroad can finally afford Japanese products.
5 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Melodie! Thanks for sending over your feedback! We're thrilled to know that you enjoyed our service and that it exceeded your expectations. We're happy to have you as part of our community! (⌒‿⌒)
Sugoi Mart is Japan on your doorstep! 🩷🥹
Sugoi Mart is Japan on your doorstep!
I loveeeee everything about Kawaii, Pokémon etc but didn't have the chance yet to visit Japan and get overwelmed with cuteness! Sugoi changes this and makes it possible to experience all of this cuteness from the moment they deliver at your door 🥹🩷
5 May 2023
Unprompted review
Reply from Sugoi Mart
Hi there! Thank you for your kind words! We're delighted to hear that our product was exactly what you were looking for. We're so glad that you had a great experience with us! ヽ(*⌒▽⌒*)ﾉ
Reply from Sugoi Mart
Hi Eeva! We're over the moon to hear that you're satisfied with our service! Thank you for trusting us to provide you with the best possible experience. We couldn't do it without amazing customers like you! (〃＾▽＾〃)
Great products
Great products and fairly good prices. I rearly shop there though, but that is because of Norwegian customs
25 July 2022
Unprompted review
Reply from Sugoi Mart
Hi Christa! Your feedback means the world to us! We're glad to know that you had a positive experience with our product. We're always striving to improve and provide the best possible service to our customers. ＼(٥⁀▽⁀ )／
Good deal for big purchases
Bought a few lucky bags from here and they had a bunch of nice goodies! The Sanrio one is my favorite as I’m a long time Hello Kitty (and friends!) fan. The lucky bags are a good deal if you’re up for the mystery of it. I will say, understandably, if you try to get more than one of the same lucky bag at the same time for the stacking discounts then you will end up with similar stuff, but it’s not too bad because then you can have one item for you and one for a friend. The shipping price can be rough due to it being international and through DHL but luckily you can circumvent this if you buy enough goods ($200+) for free shipping and sales aren’t too rare. However I would not recommend them for small purchases because you can end up with around $20 shipping for a $5 item, but if you’re able to splurge it’s a pretty good deal.
10 March 2023
Unprompted review
Reply from Sugoi Mart
Hi Yon! Thank you for sharing your thoughts with us! We're thrilled that you enjoyed our service and found it to be of high quality. We appreciate your business and look forward to serving you again soon! (o_ _)ﾉ彡☆
Very good 👍 many nice things to…
Very good 👍 many nice things to choose from.
5 May 2023
Unprompted review
Reply from Sugoi Mart
Hi Zheng! We're so happy to hear that you were satisfied with our service! Thank you for your support and for trusting us to provide you with the best possible experience. We couldn't do it without customers like you! ＼(＾▽＾)／
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