Suitopia Reviews 848

TrustScore 3.5 out of 5

3.5

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Rated 4 out of 5 stars

Nice place - but busy - Nice employees in general Super breakfast buffet And lunch / dinners Only at the pool side not helpfull. Only spanisch language speaking No balls( even soft small ones... See more

Rated 5 out of 5 stars

I have bought two suits and some shirts from Suitopia - one tuxedo and one white linen summer suit and I couldn’t be more satisfied with the results. From designing the suits the way I wanted th... See more

Company replied

Rated 1 out of 5 stars

Company are now named Hockerty based in Switzerland which has terrible reviews. Customer service is all automated so you never have contact with a human. I asked for a refund they said they would hono... See more

Rated 1 out of 5 stars

I got the complete wrong suit who obviously was for another customer. Everyone can make mistakes but its how they try to make up for that mistake that counts. I have not yet been offered any form... See more

Company details

  1. Tailor
  2. Men's clothes shop
  3. Mens Tailor

Written by the company

Suitopia offers custom fit clothing for any style, shape, size or age. The selected garment is tailored according to your individual measurements and is one of a kind. This means we have zero stock inventory and that each order is made upon request. Gone are the days with over production and unnecessary textile waste. Our mission is to produce wardrobe classics and favourites that last decades rather than seasons, with an honest production chain that doesn’t compromise the future for coming generations. Suitopia was founded in 2006. Since then we have dressed celebrities such as Phil Collins, been costume designers for movies such as the Hunger Games and now have more than 100 000 registered customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

848 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service!

Even though I had to change the suit slightly at my tailor, the service I received and the answers I got was rapid and to the point. Thanks you!

7 June 2022
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Reply from Suitopia

Thanks Markus for your feedback! We are glad to be your trusted support all the way from design to finishing off the last details, covered by our Perfect Fit guarantee.

Rated 4 out of 5 stars

Thanks it is okay.

Thanks it is okay.
The color Santino blue looks in real more then a Duram light blue it is very different to the Pictures.

5 June 2022
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Reply from Suitopia

Hi Stefan and thanks for your feedback! We have contacted you per e-mail, so please check your inbox!

Rated 4 out of 5 stars

Brilliant

Brilliant, love my new suit, the pants are very uncomfortable to sit in though. Looks great. Also got great help from customer service.

3 June 2022
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Reply from Suitopia

Hi Idun and thanks for your feedback! We have contacted you in order to assess why your trousers do not fit you as they should (which of course is something that is covered by our Perfect Fit guarantee).

Rated 5 out of 5 stars

Great experience

Suitopia have been a wonderful experience - very helpful customer assistance, even when things were delayed, and I couldn't be happier with my suit. Definitely recommend ordering the swatches of fabric, it can look quite different in real life!

2 June 2022
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Reply from Suitopia

Thanks Ross for your kind rating and review! We are so glad that we could guide you through the whole process!

Rated 5 out of 5 stars

Exceptional service

Exceptional service! Great material and workmanship quality!

We will remain steadfast customers.

29 May 2022
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Reply from Suitopia

Thank you for your rating and review - we are so happy that we can provide yet another one of your plays and several of your actors with our custom fit clothing.

Rated 5 out of 5 stars

Very satisfied

Good fit and high quality. Delivery was within the given time frame

29 May 2022
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Reply from Suitopia

Thank you Rasmus! Hope to catch you soon again! Make sure to sign up on our newsletter to get the latest news from us!

Rated 5 out of 5 stars

They did everything I asked for

They did everything I asked for, suit fits me very well actually! Their videos about how to measure 📏 yourself are very good made and very well explained 😊
Everything is high in quality and every single detail I asked for (and I had a lot of details) was fulfilled!
All in all, can’t wait to wear it for my wedding and from me I give honest ⭐️⭐️⭐️⭐️⭐️ ❕

26 May 2022
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Reply from Suitopia

Thanks Marko for kind words! We are so happy we have dressed yet another future groom!

Rated 2 out of 5 stars

First transaction

First transaction. Purchased pants. Unfortunately, the fit was terrible. Going to see a local tailor to see if they can be salvaged.

13 May 2022
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Reply from Suitopia

Hi Markus! Very sad to hear that you are dissatisfied with the fit. Our main mission is to produce well-fitted garments - that's why created the Perfect Fit Guarantee which ensures customer satisfaction. I have contacted you per e-mail, so please check your inbox and we'll help you further!

Rated 5 out of 5 stars

Fantastic customer service

First of all, the service is something I have not experienced before from an online shop like this. Sofie from customer service has gone above and beyond to help me get all the details in order and perfect the look for the suit I am to order. She has been so kind and so forthcoming and so helpful in so many ways.
Also the experience with taking measurements in Oslo was very good. Very professional. I am very excited to see the suit! We have really perfected the look and it could not be better!
Kind regards from Norway!

9 May 2022
Unprompted review
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Reply from Suitopia

Thanks Kenneth for your kind words! We do love giving style advices to both men and women prior purchasing their suit or tux of their life. As professionals we sometimes might be aware of a few things that might be hard to spot for the untrained eye so we are more than happy to share our knowledge!

Rated 5 out of 5 stars

Hands down the best website for suits

Hands down the best website for tailored made suits guys! I ordered a 3 piece suit for the big day. The suit arrived quite fast and on time, just a side note, make sure you order it with a few weeks ahead just in case some minor adjustments need to be made. The jacket sleeves were slightly longer and pants (if you're a regular gym person like me) were a bit tight around the quads. Thankfully Suitopia offers a scheme called'perfect fit guaranteed' and by taking it to my local tailor he remeasured me based on the measuring guide that was provided by Suitopia and made the adjustments on the suit to fit me like a glove! He even commented on the fabric quality and work performed that was exceptional and an excellent choice and interesting colour. So if you're still looking for a suit without spending outrageous amount of money and of great quality then I definitely recommend this for you people!

9 May 2022
Unprompted review
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Reply from Suitopia

Thanks for your rating and review! Our main mission is to deliver quality suits that fits you perfectly, hence we created the Perfect Fit guarantee which allows you to do alterations covered by us. Not only are we aware to source high quality fabrics, but also to source them to a high ethical standard.

Rated 5 out of 5 stars

Great product and service!👍

I have bought two suits and some shirts from Suitopia - one tuxedo and one white linen summer suit and I couldn’t be more satisfied with the results.

From designing the suits the way I wanted them to be and finding the appropriate fabrics until the final result. I have had to make minor adjustment upon recieving them, simply deliver them to my local tailor and Suitopia covers the expenses up to 1000kr - which is quite sufficient.

Will use again and can recommend - great product.

4 May 2022
Unprompted review
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Reply from Suitopia

Thank you Thomas for the rating and review! We hope too see you soon again!

Rated 5 out of 5 stars

Great suit

This suit is everything I wanted, professional fitted and sized, great quality too.

3 May 2022
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Reply from Suitopia

Thanks Wes for your great feedback!

Rated 5 out of 5 stars

Right on

The suit fit like it should the first time.

29 April 2022
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Reply from Suitopia

Thanks for sharing your experience and your rating and review!

Rated 5 out of 5 stars

Nice fit and great material

Nice fit and great material. A bit long delivery time, but understandable due to prevailing circumstances

26 April 2022
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Reply from Suitopia

Hi Daniel and thanks for your review!

Rated 5 out of 5 stars

My experience with suitopia has been…

My experience with suitopia has been good. I first took my measurements in their store 2020 and they were very helpful. Then covid happened and i did not order my suit until March 2022. Of course i had grown a bit so i retook my measurements and ordered my own designed suit.
When it arrived the pants were to thight so i contacted the customer service and got help and got redirected to an tailor in sthlm. There i got excellent help and now the pants fit great. Overall a very nice experience.

15 April 2022
Unprompted review
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Reply from Suitopia

Hi August and thanks for your rating and review! We are glad that your suit came out as you wanted - hope to see you soon again!

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