Nice place - but busy - Nice employees in general Super breakfast buffet And lunch / dinners Only at the pool side not helpfull. Only spanisch language speaking No balls( even soft small ones... See more
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I have bought two suits and some shirts from Suitopia - one tuxedo and one white linen summer suit and I couldn’t be more satisfied with the results. From designing the suits the way I wanted th... See more
Company replied
Company are now named Hockerty based in Switzerland which has terrible reviews. Customer service is all automated so you never have contact with a human. I asked for a refund they said they would hono... See more
I got the complete wrong suit who obviously was for another customer. Everyone can make mistakes but its how they try to make up for that mistake that counts. I have not yet been offered any form... See more
Company details
Written by the company
Suitopia offers custom fit clothing for any style, shape, size or age. The selected garment is tailored according to your individual measurements and is one of a kind. This means we have zero stock inventory and that each order is made upon request. Gone are the days with over production and unnecessary textile waste. Our mission is to produce wardrobe classics and favourites that last decades rather than seasons, with an honest production chain that doesn’t compromise the future for coming generations. Suitopia was founded in 2006. Since then we have dressed celebrities such as Phil Collins, been costume designers for movies such as the Hunger Games and now have more than 100 000 registered customers.
Contact info
Stockholm, Sweden
- info@suitopia.com
- suitopia.com
3.5
Average
848 reviews
Hasn’t replied to negative reviews
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Suitopia, suits with right measures.
Special suit with special measures and those worked out. Thanks.
18 May 2021
Reply from Suitopia
Hi Kriste and thank you for your review! We love helping out for special occasions as well as for everyday wearers.
Wishing you a great day!
Best,
Sofie
Yes it is a Bespoke Suit
The suit I have received is bespoke made for me and absolutely fantastic the highest quality tailoring you can imagine,
The tutorials online are superb and very accurate and have helped immensely with delivering a perfectly made suit for me,
The admin support has been absolutely brilliant a faultless procedure all the way through this is a brilliant service and I have recommend it to my friends
Big thank you
Jonathan
16 May 2021
Reply from Suitopia
Hi Jonathan - your detailed review is making us all smile! Thank you, you made our day. Make sure to stay updated on our upcoming releases and news by signing up to our newsletter (if you aren't already) and let us know next time you'll be placing an order. We will toss in a free gift :)
Best,
Sofie
Reply from Suitopia
Hi Milenko and thank you for your rating and review! We couldn't have a better off start on this weekend. Don't forget to use the #suitopiaclothing if you want to get the chance to win a new custom-fit suit!
Sincerely,
Sofie
Reply from Suitopia
Hi Egil and thank you for your feedback. We vet our suppliers thoroughly and our suits are actually sewn by the only supplier on mainland China that have signed the G7 countries Fashion Pact. This means we and them are actively working together to reduce green-house gas emissions, restore biodiversity and actively taking action to reduce the fashion industry's negative impact on the oceans.
We are sorry that your suit trousers came in too short. This will however be covered by our Perfect Fit Guarantee that are included for free in all orders. Please check your e-mail and we will guide you through the process.
Sincerely,
Sofie
Reply from Suitopia
Hi Chantal and thanks for your feedback! There's no better feeling than a satisfied customer. Make sure to subscribe on our newsletter and get info about our upcoming releases! Hope to meet you soon again!
Best,
Sofie
Quick and hassle-free experience
Quick and hassle-free experience. Ordered two times in total. Both times were perfect.
7 May 2021
Reply from Suitopia
Madla, thank you for your review! A hassle-free customer experience is a leading light for us so we are very happy this is what you experienced. We can't wait until our next encounter!
Best,
Sofie
The suit arrived in 1 month after…
The suit arrived in 1 month after order. It fitted very good and I am very pleased with the purchase.
But I would have liked to get a little bit more info about where in the production chain the suit was and when I could expect to get it.
Now it was only order confirmation and then a couple of weeks later I got notice that it was shipped.
But overall I am very satisfied with the purchase.
7 May 2021
Reply from Suitopia
Hi Erik and thank's for your review! We will take your feedback into consideration and hopefully you will see some more detailed messages about your perfectly fitted suits whereabouts until your next order :)
Best,
Sofie
A perfect suit for the perfect day !
The measuring instructions was super accurate and easy to follow. The Suitopia response and delivery time of the suit was impressive as well. Especially since we were based in another EU country. The suit was a perfect fit and great quality!
Very happy and well dressed customer over here!
6 May 2021
Reply from Suitopia
Thank you Jovan for your review! We are really happy that you found the whole ordering process smooth and that we've increased the globe with one more happy customer with a perfectly fitted suit.
Wishing you a great weekend ahead!
Best,
Sofie
Very satisfied
Very satisfied. Quick and efficient response from customer service and the suit was perfekt.
6 May 2021
Reply from Suitopia
Hi Erik and thank you for your review! We are so happy that you get to experience the feeling of a perfectly fitted suit.
Best,
Sofie
Reply from Suitopia
Thanks Martin for your review. We are already looking forward until the next time we hear from you again! :)
Best,
Sofie
The suit that I get from Suitopia are… AMAZING
The suit that I get from Suitopia are always amazing! The quality is fantastic and they absolutely nail the fit! There is nothing quite like a tailored suit, and you just feel so great in it!
I highly recommend for anyone who needs something for weddings that are likely coming up since they've been rescheduled.
28 April 2021
Reply from Suitopia
Thank's Joseph for your review. We really appreciate your feedback and we're really glad that you now have experienced the feeling of a perfect fitted suit!
And, you're so correct. Weddings are definitely coming up big... Some couples have waited almost 1.5 years now to say yes. We would (of course) definitely recommend in investing in a great suit for celebrating both the lovebirds and the fact that we are slowly opening up again.
Wishing you a great weekend ahead!
Best,
Sofie
Fantastic
Suit is well-made and looks and fits great. This is how I will buy the rest of my suits.
28 April 2021
Reply from Suitopia
Thank you for your review! Make sure to keep an eye out for our upcoming releases (the best way is by signing up on our newsletter). Hope to hear from you soon again!
Best,
Sofie
Nice suite, but it will need to be altered
The suite jacket is almost a perfect fit, but the suit pants are very large in the waste. This could have been a measurement error on my end, but they are big enough in the wast to completely slide off while buttoned. the length and taper are all correct. The jacket fits better than any off the shelve jacket I have purchased from J crew. (I'm a 42 in the shoulders, but the waist of a 42 is always to large on most of the shelve jackets.)
I'm disappointed that it didn't fit perfect since its custom measured, But their policy is to pay for alterations as long as you get it done whiten 20 days. So, what more could you ask. I would order a suite from them again, but make sure I leave time between the order and an event to make alterations.
24 April 2021
Reply from Suitopia
Hi Seth and thanks for your review. We of course want you to have the feeling of a full perfect fit, for both the jacket and the suit. We are happy to extend your Perfect Fit Guarantee and will guide you to through the process. Please check your e-mail :)
Sincerely,
Sofie
Suit pants came in the wrong size
Suit pants came in the wrong size, too big in the waist, 4" too short in the inseam. Dress shirt was so far from the correct size that I literally can't get my arms in. Who made this? How do they measure things? None of these measurements are the ones I sent in. I want a replacement with the correct sizes
18 April 2021
Reply from Suitopia
Hi and thanks for your review. We are sad to hear your garment did not fit you accordingly. Customer satisfaction is a leading light for us and therefore all orders are included with a Perfect Fit Guarantee. We can't see you've been in touch with us regarding this, so we've e-mailed you with some additional information that we need in order to find out what has happened.
Sincerely,
Sofie
Happy with Suitopia but not carrier!
No issues with Suitopia but the package is lost in transit by the carrier of your choice.
Not fully your fault i guess but still something that affects my experience. Suitopia did help me with new clothing that arrives before impact day. This clothing is for my own wedding and this makes every part involved very anxious especially me!
Thank you for your support on a faster delivery and production of my new clothes to be able to get them in time for my wedding. Not able to make small adjustments on the clothing if needed but at least i probably have something to wear as long as this new package doesn't get lost in transit.
Would have been 5 stars if carrier didn´t mess up.
Thank you!
16 April 2021
Reply from Suitopia
Hi Mikael and thank's for your honest review! As you rightfully have assessed, the transportation of the package is unfortunately out of our hands, but nevertheless we understand it impacts your experience. It is very unusual for a parcel to get lost, so this is really one in million.
We hope your wedding suit will fit you like a glove and that your wedding day will be one of your best days of your life. If posting some wedding pictures on Instagram, make sure to tag us or use the hashtag #suitopia so we can see the end result of your suit :)
Wishing you a great day and weekend ahead!
Sincerely,
Sofie
Reply from Suitopia
Thanks for the review, Svein Harald! We appreciate your feedback and are already looking forward 'til we hear from you again. Wishing you a sunny week ahead!
Best,
Sofie
Reply from Suitopia
Thank you Gary for your review! We are happy that you are pleased with both the fit and fabric choice. Keep an eye out for our summer news that will be released soon by following @suitopia on Instagram or sign up to our newsletter.
Sincerely,
Sofie
It took a bit longer to deliver the…
It took a bit longer to deliver the order but the quality was as expected.
8 April 2021
Reply from Suitopia
Hi Davor and thanks for your review! We are happy you liked the quality! I can see that you made your order on the Feb 20th and the order was delivered to you on March 23rd. Our estimated lead time for made to orders are 3-5 weeks, so the suit got to you almost exactly on the 5 week mark :)
Sincerely
Sofie
I am a new customer and was unsure…
I am a new customer and was unsure about ordering a bespoke suit online. But now I'm totally convinced this is the best way to buy my made to measure suits and shirts. Suitopia's quality product, service and attention to detail is first class and my new suit fits like a glove - I feel terrific wearing it and definitely will be ordering another one!
8 April 2021
Reply from Suitopia
Thanks for your review, John! You made our day and we look forward to your next order. Get in touch with sofie@suitopia.com to get a personal gift with your next order.
Sincerely,
Sofie
My wedding suit
I decided to use the company as it had good reviews, even so I was anxious as it was a suit for my wedding. The whole process was stress free, it took time to take all the measurements but that just added to the finished product. It was better than my expectations, the suit fitted perfectly and the workmanship is excellent. I have no hesitation in recommending the company. My only caveat is allow sufficient time for the suit to be made.
31 March 2021
Reply from Suitopia
Thank you David for the review! We are so glad to hear that you are satisfied. We hope your wedding was/is going to be the best day of your life!
Sincerely,
Sofie
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