I bought 2 pairs of suiji arm and leg cuffs. We had difficulty with the arm cuffs holding air. I reported this multiple times to suiji and have had no response. Very poor customer service.
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See what reviewers are saying
While researching for BFR products I had reached out to Suji as one of the potential devices to use. I was very surprised yet very glad their products are advanced and affordable, especially for a new... See more
I was torn between the Suji and Kaatsu devices. I opted for the Suji and I'm more than happy with my decision. I much prefer the wider cuffs as opposed to thinner bands - I'd previous experience... See more
The product is outstanding. Versatility and freedom of movement are huge pluses to the Suji BFR platform. When issues have come up, the staff and customer service are exactly what you would want fro... See more
Company details
- Fitness Equipment Wholesaler
- Fitness and nutrition
- Fitness centre
- Medical technology manufacturer
- Physical Fitness Programme
Written by the company
Using Suji for 20 minutes a day exercise enthusiasts and athletes can reduce muscle and joint soreness by 70%.
Contact info
80 George Street, EH2 3BU, Edinburgh, United Kingdom
- 07446283527
- alexander@sujibfr.com
- sujibfr.com
Hasn’t replied to negative reviews
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I bought 2 pairs of suiji arm and leg…
I bought 2 pairs of suiji arm and leg cuffs. We had difficulty with the arm cuffs holding air. I reported this multiple times to suiji and have had no response. Very poor customer service.
Great experience and a great app
Great experience and a great app. Really has helped strengthen my muscles around my knee and leg overall.
Fantastic customer service
Speaking with rep was helpful
Speaking with rep was helpful. Running through a patient with rep was helpful.
Suji is the best BFR Technology
Suji is extremely high quality. The technology is seamless, the cuffs are secure and reliable, and the experience is the best of any BFR company I have used.
Great customer service.
Easy to use and efficient
Very good customer service
Customer service in making sure our IT department had all its questions answered and the product was compatible with our network, as well as, set-up and review of operating the product were very good/excellent. Thanks!
Everything went well!!
Everything went well!!! We are happy and we will start using our device
Best BFR for New Businesses and Travelers
While researching for BFR products I had reached out to Suji as one of the potential devices to use. I was very surprised yet very glad their products are advanced and affordable, especially for a new PT business. Compared to other devices on the market, their price as well as travel capacity is great, highly recommend for new business and traveling providers. Their staff has been very helpful and honest about their own products.
Would buy again and again
Super fast delivery with great explanations on use of device with concurrent research explanations. Michael was super friendly and answered all of my questions.
Mike my SUJI rep
Mike my rep did a great job. Product meeting and eventual onboarding process seamless.
Great and responsive customer service
Great and responsive customer service
Easy to use product, fast shipping.
Customer service very helpful and…
Customer service very helpful and responsive. Have not used product for long so cannot speak to durability but appears to be a well built item.
Great Course
Mitch is very knowledgable and presents in a very concise manner. Great course!
The product is outstanding
The product is outstanding. Versatility and freedom of movement are huge pluses to the Suji BFR platform. When issues have come up, the staff and customer service are exactly what you would want from any company. I highly recommend the product and company.
Excellent Customer service
The staff is very responsive and willing to answer any questions you might have. The shipping and delivery were very quick! The device is user friendly and efficient.
Great customer experience
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