Sukhi Reviews 

It was really lovely to see hand writing signature on beautiful carpet. I’m really in love with the texture and colors. Thank you!

Wonderful experience all around - excellent customer service; received the rug in around five weeks; the rug is beautiful; it's soft and luxurious and feels so good that my feet are pulled to walk on it.
Thank you, Sheam of Customer Service.
And thank you, Menana - the maker of my fabulous rug.

I PLACED MY ORDER AT THE BEGINNING OF AUGUST 2017. IT IS NOW JANUARY 2018 (5 MONTHS LATER) AND THE RUG IS NOT HERE. I HAVE CONTACTED THEM EVERY TWO WEEKS OR SO AFTER MY DELIVERY DATE CAME AND WENT BUT THEY HAVE NO IDEA WHERE MY ORDER IS. THE FIRST FEW TIMES THEY RESPONDED AND SAID THEY WERE SORRY THAT THE RUG WAS NEVER MADE. THEN THEY SAID THEY WOULD GET ME TRACKING INFORMATION AT SOME POINT (WITHOUT A TIMELINE OR ESTIMATE). NOW THEY HAVE STOPPED RESPONDING AND WHEN I CONTACT THEM ON CHAT THEY IGNORE ME AND THEY USE AN AUTOMATIC REPLY SAYING TO CONTACT THEM BY EMAIL. SO INCOMPETENT I CAN'T BELIEVE THEY ARE IN BUSINESS. SHOULD BE INVESTIGATED FOR FRAUD.

BEWARE AND DO NOT BUY FROM THIS COMPANY. AWFUL CUSTOMER SERVICE. NO CONTROL OVER ORDERS AND NO IDEA WHAT IS GOING ON. I NEVER RECEIVED MY ORDER.

I would recommend purchasing from Sukhi. Excellent service from one side of the world to the other side, hassle free.

I would highly recommend Sukhi. Lovely handmade rug, great email communication and packaged very well for delivery.

Great rug! Great experience.

The rug is exactly what I thought it would be. They used high quality materials and the workmanship is amazing. Super soft and I love the design.

Wonderfull felt ball rug! Amazing! Thank you so much! I recommend this company to anyone

Totally wonderful experience. At the beginning, I changed my order and the change was honored immediately, and executed perfectly. It even delivered sooner than expected. I loved learning how the company and its products works and feeling a direct connection to the woman who made it. Excellent price. I've already been recommending the company and my daughter and a friend have ordered from you.
Thank you.

Honestly the best rugs in the world! Love u guys!

Disappointing - I ordered a lovely rug (aud $1200) and 14 weeks later I have no word on its arrival date.

Customer help is noncommittal and vague with the last response being that the ceo is getting married and he'll get in touch once his honeymoon is over. I'm really disappointed and think this is very unprofessional and not acceptable.

I am extremely disappointed with the service I have had on my second Sukhi order. I paid €1000 18 1/2 weeks ago, and have no confirmation as to when I should receive my order. Delivery was supposed to be within about 6 weeks, and I get fobbed off each week being told it will despatch "next week". I am very upset and cannot get a reasonable answer from anyone in Sukhi.

Communication could be better...received no confirmation of my payment and order and it took a while before they had send it to me. After that all went well.

The good: my friend received the item we ordered for her in good shape.
The bad: We paid 20 Euro for what was essentially a pot holder (not a rug): very overpriced.
Overall: good product but not worth the money.

The rug is just as I expected it to be, soft and just beautiful.

It looks amazing in my living room!

I absolutely love my rug. It was delivered speedily and I'm very satisfied with the quality of the product. Thank you!

The transaction was successful. I recommend the Sukhi

I had a good experience with this company. Customer service was friendly and prompt, not pushy. My rug was exactly as pictured and, and i love the design. Delivery time was exactly as indicated (maybe less). The wool sheds quite a bit, not sure if this is a quality issue or having to do with the natural fiber. Overall I am pleased.

We received delivery of our personalised rug within about 6 weeks from order and love it! It is great quality, and the design is just as we wanted. We ordered a second rug as soon as the first one was delivered but can't comment on that one as yet as we're still waiting for delivery

I ordered a custom made felt ball rug and the team couldn't have been more helpful - sending colour samples, and the finished product was well worth waiting for. It's beautiful, the colours are very intense and exactly what I wanted. Everyone who sees it loves it.