Sullivan's Hosting LLC Reviews 25

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I have used Sullivan's Hosting to host a Budget OpenVZ VPS since 2022. This server went down about 6 weeks ago. My service is fully paid for another year, but the company does not bother to recover... See more

Rated 1 out of 5 stars

I ordered a server a week ago. Sullivan's Hosting took my money and never gave (deployed) the server I was charged for. And Sullivan's Hosting is holding my credit card hostage on their si... See more

Rated 5 out of 5 stars

Tyler really went above and beyond, helping me with my new VPS. I know just enough to get myself in trouble on the server side of webhosting, so when I made a newbie error, he took the time to fix my... See more

Company replied

Rated 1 out of 5 stars

Basically a scam. The purchased server does not work at all, and there is absolutely no support, I have waited the whole month and nothing - absolutely no response. DO NOT FALL FOR THIS SCAM!

Company details

  1. Web hosting company

Written by the company

Fast, Reliable, and Secure Hosting


Contact info

2.1

Poor

TrustScore 2 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Server down with no recovery options

I have used Sullivan's Hosting to host a Budget OpenVZ VPS since 2022. This server went down about 6 weeks ago. My service is fully paid for another year, but the company does not bother to recover it. I have opened 2 support tickets, they closed one and never responded to the second. I have also messaged them on Facebook, but they ignored me there as well.

I do not recommend doing business with them.

29 July 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a server a week ago.

I ordered a server a week ago.

Sullivan's Hosting took my money and never gave (deployed) the server I was charged for.

And Sullivan's Hosting is holding my credit card hostage on their site, to steal more of my money next month and every month after that.

I was basically robbed.

This is a Scam site.

Took my money but didnt give me anything in return.

13 December 2023
Rated 1 out of 5 stars

Basically a scam.

Basically a scam.
The purchased server does not work at all, and there is absolutely no support, I have waited the whole month and nothing - absolutely no response.
DO NOT FALL FOR THIS SCAM!

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Best in class, Best in price!

Sullivanshosting provided me with great support & service. Their VPS is high performance and I never experienced any issues with the servers whatsoever. They are very professional and their support is ultra-fast. Even during an unfortunate hardware failure, they provided early notice and was able to retain my services. Which I greatly appreciated.

Best,

James Patterson

15 April 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service

Have been customer for over 3 months now, am very pleased with the service and intend to remain customer for years to come.

Service is stable, pricing is cheap, additional features are constantly improving-expanding and customer support is great.

5 April 2022
Unprompted review
Rated 5 out of 5 stars

Signed up just a few days ago so....

Signed up just a few days ago so I can't speak to customer service or technical support but the fact I needed neither speaks to how good the process is. Everything took all of five minutes and my VM was up and working with zero issues. Prices are competitive and from what I can tell, totally worth it.
Most Trustworthy place to be contacted. Five Star Services and to the point and useful guidance. Strongly recommend specially for the new ones.

9 March 2022
Rated 1 out of 5 stars

too much mails

19 January 2022
Sullivan's Hosting LLC logo

Reply from Sullivan's Hosting LLC

Hello Philip,

In regards to your comment of “too much mails”, we aren’t 100% sure what you mean by that.

If you’re talking about the emails you receive when you placed your order, the only emails you received are the standard, welcome, order confirmation, invoice payment confirmation, and your new servers login information. All of which are standard in the industry, and help you keep track of the status of your services.

We hope you reconsider your 1 start review, and wish you had reached out to us ahead of time regarding this matter.

We value your business and appreciate the feedback regardless.

Best Regards,
Tyler Sullivan

Rated 4 out of 5 stars

Nice hosting but i experience a problem…

Nice hosting but i experience a problem that when I wanted to run virtual machines on a dedicated server it turned out that virtualization is disabled in the bios and I had to do a ticket to have this virtualization turned on, after that the prices are good

29 November 2021
Rated 5 out of 5 stars

I LOVE IT

I love the service, they offer such great customer service it blew my mind. This is one of the best hosting providers I have come across and I am glad to be a consumer of their services. I had a small issue with connectivity and they resolved it for me super fast and gave me a follow up at every turn. Once again, just wonderful.

25 October 2021
Unprompted review

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