Sunbeds.com Reviews 134

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Two tubes had failed on our new sunbed. Emailed Sunbeds.com with the issue and they arranged a visit the very next day to replace the tubes. An absolute fantastic service without any quibbles at all.... See more

Rated 5 out of 5 stars

Decided to invest in a compact stand up sunned for home given how much has been spent over the years in salons not to mention the time travelling back and forth Sunbed is amazing and the comms befo... See more

Rated 5 out of 5 stars

I can't recommend sunbeds.com enough. Robert and his team answered all of my questions clearly throughout the process of selecting a model. The installation couldn't have been easier; his team deliv... See more

Rated 5 out of 5 stars

#How absolutely brilliant tan and deliver are!!!# On point with delivery couple of days over weekend notice and 1hour away from Gillingham, perfect timing. Lovely service all round, man who delivered... See more

Company details

  1. Tanning salon

Written by the company

An Affordable Selection of Commercial & Home Sunbeds for Sale. Including UV Sunbeds, Collagen Beds & LED Therapy Beds - Nationwide Delivery & UK financing Options Available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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Rated 5 out of 5 stars

Would recommend.

Slight delay in delivery but not enough to deduct stars. Very good service & efficient delivery & installation. Appliance as advertised.

16 May 2024
Rated 5 out of 5 stars

I have always used sun bed studios for…

I have always used sun bed studios for about 10 years , I’ve always received a warm welcome by every member of staff , that’s why I continue to use only this sun bed salon , I would recommend this salon to everyone.
I have just read a previous review , where some gentleman has complained about not receiving 20 minutes free , on the use 10 beds get one free , I use these cards all the time , I have always known that you only recieve the minutes in which you have been using on the bed , so if you had used 10 sessions of 13 minutes, then your free one would also be 13 minutes….
I would not expect 20 minutes free when I’ve never done a 20 minute session .. it actually makes no sense why someone would think that you would.
Then to down grade the salon and staff is harsh , please people use this salon and don’t listen to negative reviews.

The ladies in this salon are all lovely and very helpful. Keep up the good work ladies , Martina would be proud of you all.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

I bought a collagen W4 sunbed 5 weeks…

I bought a collagen W4 sunbed 5 weeks ago, my mother in law bought one last year and she highly recommended this company, I absolutely love it and would definitely recommend, Two men turned up and had everything up and running in about an hour fuss no hassle 💗🌝

7 January 2024
Unprompted review
Rated 5 out of 5 stars

I love my new sunbed

I love my new sunbed, the customer service was great, from ordering to delivery. The bed was delivered on time, put together and how to use was thoroughly explained. Thank you Lisa

12 January 2024
Unprompted review
Rated 5 out of 5 stars

#How absolutely brilliant tan and…

#How absolutely brilliant tan and deliver are!!!#
On point with delivery couple of days over weekend notice and 1hour away from Gillingham, perfect timing. Lovely service all round, man who delivered and fitted within 5 mins lol, great guy helpful, as are the text's to reasure you can keep. . If you are like me with plenty of notice, and honestly sunbed has done wonders for me, also I have suffered from bad skin on my face and also sumwhat low mood. I suggest for any of the above, the best cheapest service. .. BEST THING I HAVE EVER SPENT MONEY ON!!!!

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! I had no problems finding & purchasing the sunbed I wanted & the delivery was great too! Highly recommend Sunbed.com to anyone wanting to tan through winter! 😉

11 November 2023
Rated 5 out of 5 stars

So SO impressed!!

So SO impressed!!! Rob has helped me from start to finish. He’s so friendly and knowledgeable. Customer service has been fantastic!! 5 star!! 🌟🌟🌟🌟🌟

4 November 2023
Unprompted review
Rated 5 out of 5 stars

Received my sunbed today

Received my sunbed today. Great service from start to finish kept me informed on delivery date/times. Came all the way down to Dorset. After looking for ages online at lots of sunbeds, we are so pleased we used this company. Both myself and daughters used it today, very very happy already. We went for the black W4. Would definitely recommend and will use them again when we need new tubes replacing. Thank you guys 👍👍

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with my sunbed and the…

Very happy with my sunbed and the service I received. I originally used the live chat and they got back to me straight away. I phoned the next day and Robert was very helpful, answering all my questions. Took just under a week for delivery, and was kept up to date with delivery times. (which was nice and early), Took 10 mins to set up and was showed how to use it. Would definitely recommend buying from this company. There is another sunbed company a few miles down the road from me, but I opted for sunbeds. Com who are 80 miles away from as there reviews were very good, especially their customer service, unlike the other company. Very pleased with my purchase, thank you 😊

29 August 2023
Unprompted review
Rated 1 out of 5 stars

I paid for a booking and right after…

I paid for a booking and right after the payment went through, I received an email from sunbeds.com saying that that particular beach club did not accept bookings - I.e. sunbeds.com took the money knowing that they couldn't fulfill the obligation or the service they claimed were about to offer. I call this a scam and a fraud

20 August 2023
Unprompted review
Sunbeds.com logo

Reply from Sunbeds.com

Hi Marene,

I see you are referring to a "beach club" booking service NOT sunbeds.com - we sell UV Sunbeds to homes and businesses, we have no affiliation to any beach clubs or booking services. I have also checked and there is no order from you for any of our products, you have also reviewed another website with the same review.

Im guessing this is an error on your behalf and would appreciate if you could remove the review at your earliest convenience.

Rated 5 out of 5 stars

Super fast response

Needed some advice about how long the tubes last on my Standupx26. Used the chat function and got a reply from Robert straight away. Brilliant response.
Would recommend these sunbeds and this company

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Collantan sunbed

Had our collantan unit delivered and installed today, quick and easy lovely friendly guys and very pleased with it. Thankyou A++++

8 June 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Living on the Isle of Man it has always been difficult to get large items delivered but the staff at sunbeds.com was amazing they accommodated everything. I sent them a delivery address for the shipping company they delivered the bed very quick and kept me updated by text phone and email they even numbered up the panels as they wasn’t able to assemble it for me. I would 100% recommend them they are amazing and extremely professional and friendly. Thank you

3 May 2023
Unprompted review

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