Called for ETA as delivery was delayed due to supplier issue, sunbelt raised a complaint and went above and beyond to sort out the problem. Was offered a replacement product which was more expensive b... See more
Company replied
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I purchased a EcoAir DD1 Simple MK3 7L Desiccant Dehumidifier for my very damp caravan, I was amazed at the amount of water it collected in one day it was full, this whent for days , Drying washi... See more
Very pleased with our purchase, just what we wanted, well packaged arrived on time. Minor fault on one corner not square, maybe carpenter error but we are happy with it. Not transit damage. Would... See more
Company replied
I needed a dehumidifier so I first needed to now which brand and model to purchase so I did a bit of research. Once I'd decided which brand and model I wanted I then looked online for the best deal. S... See more
Company replied
Company details
- Construction Machinery and Equipment
- Air conditioning store
- Safety and work wear
- Safety equipment supplier
Written by the company
Sunbelt Sales is a one-stop online e-commerce shop for your tool and specialist equipment buying needs.
Contact info
United Kingdom
- sunbeltsales.co.uk
4.8
Excellent
349 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
EASY PURCHASE AND GREAT SERVICE
EASY TO PURCHASE AND GREAT FOLLOW-UP AFTER- SALES SERVICE. THIS IS A RARE THING THESE DAYS WITH ONLINE PURCHASES.
6 March 2024
Miss advertising a Brolin dehumidifier
I ordered the Brolin dehumidifier after reading everything. It stated the the water collector would be 2.8 litres however when it was delivered it was only 2 litres very misleading. I would not have ordered it if they had advertised it correctly. I have asked for a refund because it was wrongly sold . I have contacted Trading Standards who agree it was mis sold and that they must refund me , I have emailed Sunbelt asking for them to collect the dehumidifier and refund me , but they told me they would only do this if the dehumidifier was faulty. Waiting to here from Sunbelt
7 March 2024
Reply from Sunbelt Sales
Good Afternoon Sue
Thank you for bringing the water tank typo to our attention and this has now been fixed.
I believe one of my colleagues has been in touch to request availability for collection on this unit, once the unit is collected we will issue your refund straightaway.
In the meantime if there is anything else we can do to help please email us at orders@sunbeltsales.co.uk
Kind Regards
Tom
I purchased a EcoAir DD1 Simple MK3 7L…
I purchased a EcoAir DD1 Simple MK3 7L Desiccant Dehumidifier for my very damp caravan,
I was amazed at the amount of water it collected in one day it was full, this whent for days ,
Drying washing was great all dry, dehumidifier full, van now dry ,still leaving it on low setting,
I would recommend this one ,thankyou
26 February 2024
Excellent customer service
Excellent customer service. Fast and efficient delivery.
I am delighted with my dehumidifier. A company that l definitely recommend and will use again.
27 February 2024
A great company with a friendly service…
A great company with a friendly service and competitive prices A+++
14 February 2024
Quick delivery with updates and a good…
Quick delivery with updates and a good price for the AC unit.
20 February 2024
GREAT PRODUCT
GREAT PRODUCT, SUCH QUICK DELIVERY, FAIR PRICE. WILL NOW BE BUYING MANY MORE OF THESE IN THE FUTURE....
19 February 2024
There was a slight hiccup over delivery, the firm responded quickly. The machine is very efficient and easy to use.
Apart from a slight hiccup over delivery
9 February 2024
Reply from Sunbelt Sales
Hi Marian
Thank you for your kind review
If you have any feedback regarding your experience with the delivery or if there is some way we could have made this a 5 star review please let us know via thomassage@sunbeltrentals.co.uk or our phone line 03301759558
Kind Regards
Tom
Good price
Good price, quick delivery and the items work better than more expensive one's!
6 February 2024
I'M HAPPY
Good clear details in the info on line
Quick and efficient delivery by a friendly driver
12 February 2024
Reply from Sunbelt Sales
Good Morning
Thank you for taking the time to leave us a review and we are glad you are happy your order.
If there is some way we couldve made this a 5 star review please let us know at orders@sunbeltsales.co.uk. We at Sunbelt Sales are constantly looking for ways to improve our service and all feedback is appreciated
Kind Regards
The Sales Team
I bought a 4in1 aircon unit from…
I bought a 4in1 aircon unit from sunbelt sales. The website was very easy to navigate and the device in question was £80 cheaper than anywhere else. Communication was good and the device arrived a few days later. Unfortunately the one that arrived was a 3in1, I phoned and got through straight away and spoke to Beth who apologised and said collection would be organised and the correct device would be with me in a couple of days. The correct device arrived and the incorrect one picked up. Beth from the customer service team was excellent, keeping me updated all the time and following up on the pick up/ new delivery etc. I’ve scored 5 stars as mistakes happen and the service to get it resolved was a great experience.
9 February 2024
Unprompted review
Fantastic customer service from Beth
Fantastic customer service from Beth. Sourced an obsolete product for me.
Very fast shipment. Great comms.
31 January 2024
Excellent service.
Product exactly as described. Came well packaged and astonishingly prompt for a fairly large and bulky item. Good value for money.
29 January 2024
It is always a pleasure speaking to Tom…
It is always a pleasure speaking to Tom Sage, he is clear, concise, knowledgeable and always gets the job done.
I know I can leave something with Tom and have every faith that he will carry out the task.
24 January 2024
tried to order this dehumidifier last…
tried to order this dehumidifier last year at the price i have now bought it for but last year right at the end of checkout it added vat !!! aaaargh
now at the price i want
otherwise very good & delivery quick
my 2nd purchace - now have two good dehumidiers
24 January 2024
Reply from Sunbelt Sales
Hi Kevin
Thank you for your kind review and thank you for your return custom
We are glad to hear your new dehumidifier is working well and you bought it at the price you desired.
If there is some way we could have made this review a 5 star please let us know via orders@sunbeltsales.co.uk, we are always looking for ways to improve our levels of service and all feedback is appreciated.
Kind Regards
The Sunbelt Sales Team
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