I wrote a review a few months ago about Sundarbay about my return experience which went wrong. Sundarbay rectified the issue and resolved it for me generously. I will never stop shopping from Sundarba... See more
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My order has never arrived. After 10 days I tried to contact their customer service, they refused to issue a refund until I return an order which I haven't received. Customer support felt bossy, alt... See more
Firstly, the quality of the cotton pieces is so great. I’m pretty sure I’ll be dumped soon for putting on my hoodie as soon as I get home ERRYDAY lol. But it’s just the comfiest thing and it fits so... See more
Sundarbay is one of the very few retail brands that understand the value of repeat Customer business. Their price point is validated in not only the high quality of their clothing but also their out... See more
Company details
Information provided by various external sources
Latest trends in clothing for women. Find new arrivals and collections every week.
Contact info
United Kingdom
- sundarbay.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent customer service when I made…
Excellent customer service when I made a mistake with my address. Sundarbay where so kind and patient and they posted it again at their expense. Brilliant service.

Reply from Sundarbay
Outstanding Brand
I Honestly Cannot rate this brand highly enough! Absolutely beautiful range of pieces with an equally incredible fit.
Their customer service definitely sets them apart for all the right reasons!
After contacting them this Friday Evening regarding an issue with a recent order, I not only had a response but also a resolution within a matter of minutes. Never have I experienced such outstanding service.
Fair to say i wouldn't hesitate to reccomend! Fabulous!
Excellent customer service as they…
Excellent customer service as they quickly resolved my concern and provided fast shipping.
Absolutely obsessed with this brand
Absolutely obsessed with this brand! The clothes have a great shape, amazing material and the responses on Instagram were super quick.
Obsessed with the clothes
Obsessed with the clothes, the material of the tshirt bodies are out of this world!
And the customer service is like no other
Very Very happy with the products and…
Very Very happy with the products and service from Sundarbay.
Ordered from them three times.
Everything went well except for the third order where they sent two of the same item.
I contacted customer service. They told me to keep the second item free of charge and sent the missing item the same day, which was received two days later.
Thank You Sundarbay.
Would definitely recommend.
Excellent clothing and excellent customer service.
Excellent experience
Excellent experience - I've been hesitating to place an order for some time because the quality of some of these popular new brands is often more about disposable cheap fashion, not really designed to stand the test of time. I took the plunge and placed my order after Christmas 2020. The items arrived within a couple of days and each garment was made of high calibre materials. Unfortunately, one item was too large and when I contacted them the response was immediate - literally within a few mins. Excellent customer service and would highly recommend.
Excellent!
The service provided is excellent. They are very well organized and a brand worth investing in. I had some issues with an order and I got a reply with in 2/3 minutes, they where quick with a solution and where very helpful.
I am very impressed with the customer service and the clothing. The vegan leather pants where a great fit they had some stretch to them which was very nice. Worth the investment!
Really good customer service and quality
I was really hesitating between 2 sizes and wrote them a message on Instagram late at night a Saturday. I received an answer right away with very good advices. I have never seen such a good customer service ! I received in Paris my pants a few days later and I’m really glad of the product quality. Definitely will order again !
Amazing experience and service!
Amazing experience and service!
I ordered some leather pants and when they came they were too big and then i wanted to exchange them to the right size but they was sold out. So i sent them a message on Instagram and in few minutes they responded. After two weeks the pants was back in stock and then they sent me the pants in the right size after i had returned the first pants.
Very good service and fast respond on Instagram.
Very great service and quick answers!
Very great service and quick answers!! Even on the weekdays!
The Best
Their customer service is amazing!! Responds to your emails so quick! Also the quality and designs are insane. Definitely purchasing more items from them.
I love sundarbay
I love sundarbay! They have the best customer service, they reply so quick and always answer my 10000 questions! Also, the quality of the clothes is amazing!! Sundarbay is BAEEEEE!!!
Absolutely love this brand
Absolutely love this brand. The grandad blazer is my staple piece. I needed help resolving a solution and the customer service team dealt with it quickly and efficiently with absolutely no hassle. Will definitely shop with you again.
Best of all time
First of all... I just wanna say I love Sundarbay clothes line very good material. I have bought good stuffs and I didn’t yet regret any piece that I’ve purchased so far..
Premium high end quality
I love this brand. All the outfits I dream about in my head, I see them on Sundarbay. The fabric quality is always so beautiful, I’m never disappointed with the product. The only downside is no free returns which adds up if your like me and never seem to get the right size. 10/10 would recommend and nice friendly customer service, super speedy replies x
I am very pleased with my purchase from…
I am very pleased with my purchase from Sundarbay. The quality of their items are so good. You really feel like you’ve got your money’s worth. I live in the USA and even with the shipping delays caused by COVID-19 I received my package in only 5 days. I will definitely be purchasing more items in the future!
Great quality v happy
Quality Products & 5* Customer Service
Really pleased with my super stylish satin top and pants purchases - the fabric is lovely quality and drapes beautifully. Very prompt, friendly response from Customer Service regarding a small issue with an item in second order received and all resolved very quickly and efficiently. Friendly, professional staff who are keen to help. Great shopping experience. Recommended!
Amazing customer service & quality…
Amazing customer service & quality clothes :)
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