As usual, it is a hassle free shopping experience. I am quite regular at their online shopping with Sundarban for years now. They never disappointed us. It is very cordial to talk to the people over t... See more
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Hi, I selected the delivery date on Saturday because I would be home and it was convinent. But it was delivered early. Please can you make sure to keep the delivery date as mentioned in the orde... See more
I received the product in good condition (comparatively) and earlier than the mentioned time. However, the only thing that could be improved is the chat box option; it is not humanized, so it did not... See more
Great experience shopping here. The dried fish (especially the Chepa Shutki) is top-quality. The green chilies are fresh and taste exactly like the ones back home. Will definitely be a returning custo... See more
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Company details
Written by the company
We are an Indian-Bangladeshi grocery store in Den Haag, the Netherlands. Established in the year 2003, and are proud to be one of the favorite Indian sub-continental store in The Netherlands and across the borders. Sunderban is the only grocery shop in mainland Europe who also sells all fresh and frozen products online through the webshop and deliver straight to your doorstep on the same day in the Hague and sarrounding areas or next day in the rest of Netherlands and Belgium. We are the largest seller of Indian and Bangladeshi fish like Hilsa (ilish) fish, Rohu, katla, Pabda, King fish, Black tiger shrimps, Lobster from Bangladesh and many more varieties of fresh water fishes. Fresh goat meat is one of our popular product. Sunderban is the most trusted place for all typical Bengali products such as Gobindobhog rice in Holland for the last two decades. Our homemade fresh food such as different types of Mutton, Chicken and vegetables Biryani, Specially Hyderabadi Biryani. Indian and Bangladeshi fish, chicken and mutton Curry. Freshly made Sweets as Laddoo, Gulab jamon and Rasmali also widely popular among our customers. Visit our store or order online today and feel the convenience.
Contact info
Beeklaan 151, 2562 AD, Den Haag, Netherlands
- +3170 365 0500
- info@sunderban.nl
- sunderban.nl
4.5
Excellent
390 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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The home of Bengali expat
The products I ordered are awesome and the behaviour of the shop owner is excellent
17 March 2023
Reply from Sunderban Asian Supermarket
Dear Biswajit Chatterji,
We are glad to hear that you are happy with the products you ordered and that you had a positive experience with the shop owner! If you have any further feedback or need any assistance, feel free to let us know.
Best regards,
Team Sunderban
The communication of sending of my…
The communication of sending of my order and the shipment was very fast
5 March 2023
Reply from Sunderban Asian Supermarket
Dear Dewie,
That's great to hear! We at Sundarban understand that timely communication and fast shipping are important to our customers, and we're glad that we were able to provide you with a positive experience in this regard. We take pride in our efficient order fulfillment process and work hard to ensure that orders are processed and shipped as quickly as possible. Thank you for your business and for taking the time to share your feedback. We look forward to serving you again in the future.
Best regards.
Sundarban is trustworthy
Sundarban is very cordial,delivers good quality products in time, communicates openly if some products are unavailable and tries to make up for those. I trust them very much.
4 March 2023
Reply from Sunderban Asian Supermarket
Dear Taniya Chakraborty,
Thank you for taking the time to share your experience with Sundarban. We are thrilled to hear that you have had a positive experience with our company and that you find our products to be of good quality. We take great pride in our commitment to delivering products on time and communicating openly with our customers when products are unavailable.
At Sundarban, we always strive to provide the highest level of customer service and satisfaction, and we are glad to hear that we have earned your trust. We appreciate your business and look forward to serving you in the future.
Thank you again for your kind words and for choosing Sundarban as your trusted supplier.
Best regards,
Team Sundarban.
Good variety of Indian Fish
Good variety of traditional Bengali fishes, vegetables, spices, and snacks. Prices are a bit high but the quality is good. Nice packaging for frozen products.
25 February 2023
Reply from Sunderban Asian Supermarket
Desr Debraj Roy,
Thank you for your review and for choosing Sundarban as your source for traditional Bengali food items! We are pleased to hear that you appreciate our selection of fishes, vegetables, spices, and snacks, and that you find our products to be of good quality. We take great care in sourcing and packaging our products to ensure that they meet our high standards for freshness and taste.
We understand that our prices may be higher than some other options, but we believe that the quality of our products justifies the cost. We continually strive to offer competitive prices while maintaining the high standards that our customers have come to expect from us.
We're glad to hear that you like our packaging for frozen products. We believe that proper packaging is essential to maintaining the quality of our products during shipping and storage, and we're happy to hear that our efforts are appreciated.
Thank you again for your review and for choosing Sundarban. We value your business and look forward to serving you in the future.
Best regards,
Team Sunderban.
Packing is to good we love it 😊
16 February 2023
Reply from Sunderban Asian Supermarket
Dear Indrani Roy,
Thank you for your feedback.
Best regards.
Team sunderban
Very good service
9 February 2023
Reply from Sunderban Asian Supermarket
Dear Amrita Deb,
Thank you for your feedback.
Best regards.
Team Sunderban
Reply from Sunderban Asian Supermarket
Thank you 😊
👍🏻 Happy...Will Buy Again!!
On time Delivery, good quality products and safe packaging for frozen products. 👍🏻
6 February 2023
Reply from Sunderban Asian Supermarket
Dear Raveena Menon,
Thank you for your nice review.
Hopefully see you soon again.
Best regards,
Team Sunderban.
Excellent customer service
Excellent, timely, and very courteous response from the store. I was very sure that I had ordered and paid for two items that they did not deliver --- but on checking I realized, that there was a mistake (that I made) during ordering and that the two items were never ordered. In short, the store was not at fault; yet they processed the response in a very professional and courteous manner. Thank you
2 February 2023
Reply from Sunderban Asian Supermarket
Dear Neeraj Prasad,
At first we thank you for your regular order at our webshop.
Our sincere apology for the inconvenience this time.
As we messaged you few days back regarding missing items and we told you, unfortunately we can't recall the missing items. Please provide us the order number and the missing items name by mail or sms. We will refund you immediately.
Best regards,
Team sunderban.nl
Thank you for updating.
The delivery was on time and very well…
The delivery was on time and very well packed. Please increase the number of goods in your website and relook the amount of delivery required to get the free delivery for meat and fish products. We can wait for few more days for the delivery to come if that helps you to couple multiple deliveries together. Otherwise all good experience so far.
18 January 2023
Reply from Sunderban Asian Supermarket
Dear client,
Great to hear that you had a positive experience with our delivery service! We're thrilled that your package arrived on time and was well-packed.
We appreciate your suggestion to increase the number of goods on our website, and we're constantly working to expand our product offerings to better serve our customers. We'll definitely take your feedback into consideration as we continue to grow our selection.
Regarding our delivery policies, we appreciate your feedback on our minimum order requirement for free delivery of meat and fish products. We always strive to provide our customers with the best value possible while still maintaining the highest standards of quality and freshness. However, we understand that this policy may not be ideal for all customers, and we'll certainly take your feedback into account as we review our delivery policies.
Thank you for your willingness to wait a few more days for delivery but unfortunately it will not help us to reduce our delivery cost as packing and courier costs will stay unchanged for us.
We're glad that you had a good experience with our delivery service, and we appreciate your valuable feedback. Thank you for choosing our website for your shopping needs, and we hope to continue serving you in the future!
Best regards,
Team Sunderban.
Excellent service
Have been a regular customer and always the experience is top notch!! Have a wide variety of collection of frozen and fresh produce and delivery always arrives on time. Very reliable and recommended!
10 January 2023
Reply from Sunderban Asian Supermarket
Dear Bidisha Chakraborty,
Thank you so much for being a regular customer and for taking the time to leave such a positive review! We're thrilled to hear that you've consistently had a top-notch experience with our service and that you appreciate the wide variety of frozen and fresh produce that we offer.
We take great pride in our reliable delivery service, and we're glad that your packages have always arrived on time. We know how important it is to have fresh and high-quality produce, so we always strive to deliver the best products possible to our customers.
We're so grateful for your recommendation and your support of our business. It's customers like you that make our job so rewarding, and we look forward to continuing to serve you in the future!
Best regards,
Team Sunderban.
Fast delivery
4 January 2023
Really disappointing to find bad…
Really disappointing to find bad product. Rohu eggs were bad, green in colour. Also have photos if you need. This is two times in a row that I received bad products from you.
8 January 2023
Reply from Sunderban Asian Supermarket
Dear Souvik Ghosh,
Sorry to know that you got bad products twice. Please let us know what else, other than Rohu eggs was not up to expectation. We will refund if any product is not good. However, the green colour of Rohu eggs not means that isn't good. Rohu eggs are normally slightly green coloured. It is good one. Our guarantee.
Best regards,
Team sunderban.nl
Fast delivery
Fast delivery, great selection of products.
Website is not always up to date, but it takes only a phonecard to get sorted.
Friendly owner.
9 January 2023
Excellent experience with all the…
Excellent experience with all the products. Very good quality.
29 December 2022
Reply from Sunderban Asian Supermarket
Dear Sayantan Ghosh,
Thank you very for sharing your experience with sunderban.nl
Best regards.
Team Sunderban
Quick delivery
28 December 2022
Reply from Sunderban Asian Supermarket
Thank you very much for your review. Hopefully see you soon again. Wish you a very happy new year.
Good product delivery in The Hague
They delivered the products correctly and on time.
14 December 2022
Reply from Sunderban Asian Supermarket
Thank you for your review. Wish you a very happy new year.
Highly recommended
Always delighted by the great service and the quality of products. Particularly, with the online order, the efforts are taken to pack the frozen foods(like fish, and mutton) is really appreciated.
17 November 2022
Reply from Sunderban Asian Supermarket
Dear Tushita,
Thank you for your review and for your recommendation. Wish you very happy upcoming new year.
Reply from Sunderban Asian Supermarket
Dear Mr. Sarkar,
Thank you for your nice review and for all your orders. Yous you a happy new year.
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