Suneveryday Reviews 

149
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, most reviewers were let down by their experience overall. Many customers reported that their ordered products either never arrived or were delivered incorrectly. When items did arrive, consumers frequently found them to be of poor quality, not as advertised, or significantly different from expectations. Reviewers also consistently faced issues with customer service, noting a lack of response. Furthermore, people often encountered problems with delivery services, including invalid tracking numbers and prolonged waiting times. Attempts to secure refunds for undelivered or unsatisfactory items were largely unsuccessful, with many requests ignored or refused. This led to widespread frustration among customers who felt their money was wasted on products that either never arrived or were not as described.

What people talk about most

Product

Clients share negative opinions on product quality, frequently reporting that items received do not match... See more

Order

People report negative experiences with order, with many customers expressing significant dissatisfaction and... See more

Delivery service

Users describe negative interactions with delivery services, with many reporting that their ordered items... See more

Response time

Customers express significant dissatisfaction with response times, frequently reporting numerous emails with... See more

Refund

Consumers find the refund process to be largely negative, with many reporting difficulties in obtaining their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Rob dogs Ordering the life like dogs i do get a reply saying it's now been processed but will take upto 15 days but when 1st ordered it wax 3/10 days told them in no terms want money back they have... See more

Rated 1 out of 5 stars

FRAUDSTERS!!! BE WARNED Please google this company before you purchase anything. Sadly I didnt and they have never delivered my product- £40 wasted just before Christmas. This is NOT a UK or Eur... See more

Rated 1 out of 5 stars

I rashly ordered 2 bag/beach towels via Instagram paying around £50. I received a credible looking email from SunEveryDay but the DHL tracking number is not legit and no updates online about my order.... See more

Company replied

Rated 1 out of 5 stars

I ordered a bookcase coffee mug on 7th December 2025, thankfully I only paid £15 + £4.99 postage. It was too be a quirky Christmas present. No indication it was a Chinese company, standard reply em... See more


1.3

Bad

TrustScore 1.5 out of 5

149 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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1.3

All reviews

(149)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

To be avoided.

My wife ordered a blouse at a cost of £25. It "looked good" on facebook. In reality it is a poor fit and of poor manufacturing quality so she asked to return it and get a refund. She was sent an address of a factory in Jiangsu province, China, with instructions to return it herself at her cost, following confirmed receipt of which she would get a refund less their shipping cost. As observed by a previous reviewer this company is a UK front for a Chinese factory. She was then offered a 35% refund if she wished to keep the item. It is not clear what value the 35% would reference but she tells me she wouldn't be seen dead in it! Stick to eBay or Amazon.
I have since discovered that the Chinese government subsidises exporters' shipping costs to the tune of 95%. No other country does this, to the best of my knowledge, certainly not the UK. It would have cost £14-ish to return the pesky blouse!!! Avoid China. It uses unfair trading practices.

16 May 2020
Unprompted review
Rated 1 out of 5 stars

I have still not received my package…

I have still not received my package which has been over a month now. Everytime you check tracking it says preparing from sender. They were quick to take my money seems they do not deliver! I have heard nothing from them. They are clearly illegal and should be banned. Do not order from this company!!

13 May 2020
Unprompted review
Rated 1 out of 5 stars

APPALLING CUSTOMER SERVICE

I just deleted my previous review, as amazingly, the bags I ordered arrived yesterday. The products I ordered are of good quality, but the customer service is appalling. The money was taken from my account, but I heard NOTHING. No order confirmation, nothing. After more than 2 weeks, I began sending emails - at least half a dozen. No response whatsoever. Having finally got my order after 3 weeks, the products were of good quality, but I would never order from them again.

10 May 2020
Unprompted review
Rated 1 out of 5 stars

I've paid so where are my goods?

I placed an order in good faith with Suneveryday, paid fully at the time of ordering. No response to several emails sent to them asking where my order is. I chose this company because I thought they were UK based, clearly not the case. It is a criminal offence to take someones money and not fulfil their obligation to deliver. I am so angry.

5 May 2020
Unprompted review
Rated 1 out of 5 stars

Scammer

Bought something from this company but have never been delivered although they said have dispatched my order that was one month ago. I emailed them to ask for refund, but they never replied. They don't provide phone number. Been waiting long enough for their product, then I had to buy similar product elsewhere. Do not touch anything from them as it looks like scam. I am not receiving from refund soon, I will report them and they will get their consequences.

22 April 2020
Unprompted review

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