mPulse Believe Smart Sauna - Eucalyptus - V2

mPulse Believe Smart Sauna - Eucalyptus - V2 Reviews

A product’s star rating is calculated as the average of all its reviews.


Sunlighten, Inc. logo

Sold by Sunlighten, Inc.

www.sunlighten.com

4k Reviews

4.7

The information on this page is based solely on product reviews written by customers of Sunlighten, Inc. via Trustpilot.


Here’s what people highlighted

Ease of assembly

4.4

96 ratings

Ease of use

4.7

100 ratings

Quality

4.7

99 ratings


All reviews


Rated 1 out of 5 stars

Maybe I could tell you more but I am still waiting to hear when it will arrive!

Ease of assembly: 1
Ease of use: 1
Quality: 1
Rated 5 out of 5 stars

I found the assembly more challenging than expected. I had 2 helpers, and we all agreed that everything is extremely heavy. It's wood, so I expected it to have some weight, but that was beyond. Now that it's all set up. I'm super happy with my purchase. I love my sauna so much. Really so much. I'm jumping in after i finish this.

Ease of assembly: 1
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for sharing your detailed experience! We're glad you're loving your mPulse Believe now that it's all set up, and we appreciate you letting us know your honest feedback around assembly. We're always looking for ways to make setup easier and will share this feedback with our team. We're excited for all your wonderful sessions ahead and appreciate you being part of the Sunlighten community.

Rated 5 out of 5 stars

We love our mpulse sauna! Was fairly easy to assemble with the help of the video and the instructions. Provides many different programs depending on your needs and allows you to customize for your preferences.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for such a wonderful review! We're so glad to hear the assembly video and instructions made setup fairly easy, and that you're enjoying the variety of programs and ability to customize your sessions. We appreciate you sharing your experience and welcome you to the Sunlighten community!

Rated 5 out of 5 stars

I am thrilled with the mPulse Sauna. So relaxing with the superb sound system and lighting. Easy to use and looks beautiful in our Master bedroom.

Ease of assembly: 4
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for your review! We're thrilled to hear you're loving the sound system and lighting, and that the sauna looks right at home in your master bedroom. Welcome to the Sunlighten community, we're so glad you're enjoying it!

Rated 5 out of 5 stars

I was able to assemble this by myself. I would not recommend that to anyone. However, assembly was incredibly easy. All wiring was easily marked. The difficult part was how heavy the walls were and doing the work myself. The interior lights would not work and I messed with that for far to long just to find out you have to be logged in to active them. My wife loves the sauna. I don't use it but I play music through the speakers when I am down there.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for the detailed review, Brian! Great job tackling assembly on your own, that's no small feat. We're sorry the interior lights caused some early confusion, but glad you got them sorted out. Most of all, we're happy to hear your wife is loving the sauna and that the speakers are getting good use too. Welcome to the Sunlighten community!

Rated 5 out of 5 stars

Customer service was wonderful. Assembly was a breeze. We love our new sauana.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for your review, Carrie! We're so glad the process felt smooth from start to finish and that you're already loving your new sauna. Welcome to the Sunlighten community, we're excited for you as you begin this new chapter of your wellness journey!

Rated 5 out of 5 stars

We have been using our mPulse Believe Smart Sauna for several weeks now and we absolutely love it. We love the touch pad / tablet that is in the sauna and the ability to watch relaxing youtube videos, or even watch movies on it, is great. I also love the mobile app and how I can set the sauna to preheat from my phone so it's ready to go whenever I want. The sound system is really good, and the quality of the sauna is top notch. The assembly was easy(ish) but I would recommend 3 people to do it as some of the parts are pretty heavy. Overall very happy!

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for this thoughtful review, Brit! We're so glad the smart features have become such a fun part of your experience, and that the overall quality has impressed you as well. We'll be sure to share your note about assembly with the team too, that kind of feedback is always helpful. Welcome to the Sunlighten community, we're always here to support your wellness journey!

Rated 5 out of 5 stars

We are very happy with our Sunlighten sauna. It works great and we love all the features.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Rated 5 out of 5 stars

Great product

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for the great review, Gayle! We're so glad you're enjoying your mPulse Believe. Wishing you many relaxing sessions ahead!

Rated 5 out of 5 stars

Great purchase! A must have.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you, Justin! We're so glad it's already earned "must have" status. Welcome to the Sunlighten community, we're here anytime if you need anything along the way!

Rated 5 out of 5 stars

Amazing sauna. Would definitely recommend this product. The build quality and packing for shipment is the best I’ve ever witnessed. Great job sunlighten…… Al G. San Diego,Ca.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for the great review, Al! We're so glad the build quality made a strong first impression right out of the box. Now that it's set up, the real benefits come with consistency. Welcome to the Sunlighten community, we're excited for you, and we're here anytime if you have questions or want more tips along the way!

Rated 4 out of 5 stars

This is well made and was fairly not complicated to assemble. In this exact style, we only wished we could switch the door to the other side. Otherwise it works great. We are very pleased with all the process from start to finish.

Ease of assembly: 4
Ease of use: 4
Quality: 4
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for the review, Kathy! We're so glad the assembly went smoothly and that you're pleased with the process overall. We'll make sure your note about door orientation gets shared with our team for future consideration.

As you keep using it, we'd love for it to become a regular part of your w
eek, that consistency is where the benefits really show up. Welcome to the community, and let us know if you ever need anything along the way!

Rated 5 out of 5 stars

For assembly, you definitely need 2 or 3 people. The wire connections and the roof is really the hardest part to put together and special attention really needs to be put towards connecting the wires properly. Other than that, We love are Sauna and use it often.

Ease of assembly: 4
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for sharing this, Jeff! We really appreciate you passing along your assembly tips, that kind of insight is genuinely helpful for others getting started, and we'll be sure it gets shared with the team. We're so glad it's become a sauna you use often, that kind of consistency is exactly what helps you get the most out of it. Welcome to the Sunlighten community!

Rated 5 out of 5 stars

I use it almost daily. Can believe I waited so long to order it.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for the positive review! Daily use says it all, that's exactly the kind of consistency that helps you get the full benefit over time. We're so glad you're enjoying it, and welcome to the Sunlighten community!

Rated 5 out of 5 stars

Love it. Sweat just pours off me and feels great. After finishing my session and taking a shower I feel fully energized. Loosen tight muscles and relieves sore areas. I highly recommend this sauna.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you so much, John! We love hearing how much you're feeling the benefits after each sauna session, and that it's become such a positive part of your routine. Thank you for the recommendation and for being part of the Sunlighten community as you continue enjoying your wellness journey!

Rated 1 out of 5 stars

I was told I would be able to lay down with my knees bent in a person sauna. Not so, and could not get a resolve on this problem.

Ease of assembly: 3
Ease of use: 1
Quality: 3
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for taking the time to share your feedback and bring this to our attention. We understand how important it is to feel confident that you're selecting the right sauna for your space and intended use. Our team will be reviewing your feedback to better understand your experience and identify opportunities for improvement moving forward.

We appreciate the opportunity to support you. Our goal is to ensure you have the best possible experience and are able to enjoy all the wellness benefits your sauna has to offer.

Rated 5 out of 5 stars

Outstanding construction and customer support! We use the sauna 3x per week and love it! Have tried 3 of the programs and tend to use the Heart program the most! Highly recommended

Ease of assembly: 4
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you, Mike! We're so glad you're enjoying the quality and that our team made a great impression. We appreciate hearing you've found a favorite program, and using it three times a week shows real dedication, consistency really is key to getting the most out of your wellness routine. Thank you for the recommendation and for being part of the Sunlighten community.

Rated 5 out of 5 stars

Love, love , love!! We did hire a handyman to out it together for $250. He had no issues. We are using it about 3-4 times a week. Works great!!

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you so much for sharing this! We're so glad the assembly went smoothly and that your mPulse Believe has become part of your regular routine. Enjoying it three to four times a week is fantastic, and we hope it continues to support your wellness journey for years to come. Welcome to the Sunlighten family!

Rated 5 out of 5 stars

After 15 years playing pro hockey and all the injuries accumulated the red light therapy helps alleviate some pain. Also all the grandkids love it great product Don Borgeson

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for sharing your experience, Don! We're thrilled to hear that infrared and red light therapy have become such a meaningful part of your recovery and wellness routine. After years of staying active and pushing your body, it's wonderful to know your sauna is helping support you. We also love hearing that your grandkids are enjoying it too!

We'd love to share your photos to inspire others who are just beginning their wellness journey. If you're comfortable with that, simply reply "Yes" to give us permission to share them.

Thank you for choosing Sunlighten. We wish you and your family many years of wellness, recovery, and relaxation ahead!

Rated 5 out of 5 stars

So happy with the purchase of my sunlighten sauna! It simple to use and I'm noticing the benefits of using sunlighten sauna each day. Beautiful constructed and was very easy to get put together with the step by step video.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for sharing your experience! We're so happy to hear you're already noticing benefits from your daily sauna sessions. We're grateful to hear assembly went smoothly with our videos and that you're enjoying your new mPulse sauna. We're here if you need anything along the way. Thank you for choosing Sunlighten to be part of your wellness journey.