Just ordered our second Sunlighten MPulse sauna for our vacation home. This is one part of our wellness program that has made the most profound difference in reducing our aches and pains and allowed u... See more
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Review summary
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it was very easy to order and receive my sauna the customer service was super helpful my friend judy revallo in harbor springs michigan did all the research on saunas and found yours to be the best... See more
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Renee spent a great deal of time on the phone and through email helping my wife and I decide to purchase our sauna at Sunlighten. We were leaning towards a competitor but Renee helped us to ultimately... See more
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Great product. High quality. Shipped with incredible protection and arrived without a single imperfection. Assembly is very simple with detailed instructions. I misplaced the remote and they sent... See more
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Company details
Written by the company
With our cutting-edge infrared technology, we illuminate the path to a brighter, healthier life. Sunlighten® Saunas stands as the premier destination for personalized infrared light therapy and sauna lifestyle solutions. Since 1999, we've dedicated ourselves to pioneering wellness solutions that empower individuals to enhance their quality of life. With our patented SoloCarbon® technology, we deliver the best quality of infrared energy to rejuvenate the body—proven to be up to 99% effective. Fueled by our passion for making a positive impact, we continuously innovate to advance well-being. Our commitment extends beyond product excellence to building a global community of businesses, consumers, and trusted experts. Together, we support one another on our journey to create a healthier, happier world. As industry leaders, we prioritize safety and efficacy. That's why our saunas are designed and manufactured by Sunlighten, using quality materials to ensure a safe and non-toxic experience. Moreover, our saunas stand out as the only ones on the market equipped with all three infrared wavelengths—providing comprehensive therapeutic benefits. Experience the transformative power of Sunlighten and join us in embracing a lifestyle of wellness and vitality. Together, we're not just changing lives—we're helping you feel better, do you can do more, and live fully.
Contact info
10975 El Monte St., 66211, Leawood, KS , United States
- 877-292-0020
- sunlighten.com
4.7
Excellent
4k reviews
Asks customers to review
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Red Light Therapy works
Found best product for my situation. Very personable and knowledgable.
12 May 2026
Reply from Sunlighten, Inc.
Thank you for your 5-star review, Cynthia! We’re happy to hear you found a product that’s working well for your needs and that your experience with our team was personable and supportive. We appreciate you sharing your feedback and are here should you need anything along the way!
I love my new Sunlighten mPulse Believe…
I love my new Sunlighten mPulse Believe sauna! When I assembled it one of the light/heat panels was not working. I called Sunlighten and the customer service tech agent did a great job helping me resolve the issue. He listened to to the problem, figured out how to fix it and walked me through all the steps to complete it. It works great. Thanks!
9 March 2026
Reply from Sunlighten, Inc.
Thank you for sharing your experience, Jack! We’re glad our Customer Care team was able to quickly support you and help get everything resolved so your sauna is working properly. We appreciate you taking the time to let us know and are excited for you to continue experiencing the many wellness benefits ahead. Thank you for trusting Sunlighten!
Awesome red light panel
Easy to navigate website and fast checkout. Only reason for 4 stars instead of 5 is that we had to wait nearly 6 months for a stand that was on backorder. I love my Sunlighten red light panel it is wonderful!
13 May 2026
Reply from Sunlighten, Inc.
Thank you for taking the time to share your feedback, and we’re so glad to hear you are loving your new RED Light Therapy Panel. We appreciate your patience with the stand availability. Your feedback is truly valuable and helps us continue to improve both our communication and fulfillment experience.
We’re grateful for your support and are always here if you need anything moving forward.
Reply from Sunlighten, Inc.
Thank you for your feedback, William. We appreciate you taking the time to share your thoughts with us. Your feedback helps us improve the experience moving forward. If any questions come up along the way, our team is always here to help. Thank you for choosing Sunlighten for your wellness journey.
Reply from Sunlighten, Inc.
Thank you for taking the time to share your experience, and we’re glad to hear you had great communication regarding your sauna delivery. We truly appreciate your feedback, and our team is here should you need anything in the future!
Excellent patience very good service…
Excellent patience very good service really apreciate to receive information in french i will recommand your Cie
THANK YOU 💐☺️
13 May 2026
Reply from Sunlighten, Inc.
Thank you so much for your kind review! We’re very happy to hear you had a great experience. We’re here to support your journey and truly appreciate your recommendation!
We love our sauna and customer service was great!
We love our sauna! Cookie was so accommodating and easy to deal with, and made sure that we were completely satisfied. And all the deliveries we quick!
21 April 2026
Reply from Sunlighten, Inc.
Thank you for your wonderful review! We’re so happy to hear you’re loving your sauna and had such a positive experience with Cookie. It’s great to know everything from delivery through support went smoothly. We truly appreciate you taking the time to share this, and we’re here if you need anything else along the way. Thank you for choosing Sunlighten!
Disappointed but kept sauna
We ultimately kept our Sunlighten Amplify sauna after it arrived with freight damage and reached a partial resolution with the company. The sauna itself is beautiful and functions well, which is why I'm giving 3 stars instead of 1.
That said, the customer service experience was far more difficult than expected for a premium product at this price point. The unit arrived with a damaged crate and visible cosmetic damage to the wood. Communication regarding the freight claim was inconsistent, follow-up was slow, and at times I had to repeatedly reach out for updates after being told tickets would be submitted. They only chose to respond after I contacted my credit card company.
Sunlighten eventually offered partial compensation instead of panel replacement, which we accepted to avoid having to disassemble the unit ourselves. However, even after the resolution, communication dropped off entirely. Small details that were promised as part of the resolution were incomplete, which unfortunately reinforced the feeling that customer support became less responsive once the sale was finalized.
I still believe the product itself is high quality, but based on my experience, prospective buyers should be aware that if there is a delivery or freight issue, the resolution process may require persistence and patience.
18 December 2025
Unprompted review
Reply from Sunlighten, Inc.
Thank you for taking the time to share your detailed feedback, and we are sorry to hear about the challenges you experienced during delivery and resolution. We are glad to hear you are enjoying your sauna and that you're experiencing its many benefits, but we understand how frustrating it must have been when the delivery experience did not meet expectations. Your feedback regarding communication and follow-through is taken seriously and will be shared with our team as we continue working to improve.
We appreciate you giving us the opportunity to resolve the situation and are always here if you need anything further moving forward.
Homerun with product and salesperson.
My salesperson was Mike Burch. Mike promptly asked me questions to help him understand what my needs and interests were. He was exceptionally informative and obviously knowledgeable. I also like that he was so personable and had a sense of humor.
The product practically sales itself, however, Mike was the final influence for me to respond "sold".
The purchasing process was smooth, practically seamless. I will share this experience with my friends.
12 May 2026
Unprompted review
Reply from Sunlighten, Inc.
Thank you so much for your review, Lyn! We’re thrilled to hear you had such a positive experience and that Mike was able to guide you through the process with knowledge, personality, and care. We’re glad everything felt smooth and seamless, and we truly appreciate you taking the time to share your experience and your recommendation.
Mike presented an exceptional narrative…
Mike presented an exceptional narrative for the products we were interested in and answered all my questions fully. I never felt pressured or rushed to a decision. That’s the way to “sell” to me. Mutual respect.
Thank you.
11 May 2026
Unprompted review
Reply from Sunlighten, Inc.
Thank you for your thoughtful review, Jeanne! We’re so glad to hear Mike was able to provide such a respectful, informative, and pressure-free experience for you. That’s exactly the kind of support we aim for, and we’re grateful you took the time to share your experience. Thank you for choosing Sunlighten for your wellness journey. We’re here for you anytime you need us.
Customer service
The entire experience speaking with Lauren was fantastic. She answered every question I had thoughtfully and promptly. She was patient and answered everything that I had a concern with.
11 May 2026
Reply from Sunlighten, Inc.
Thank you for your kind words! We’re so happy to hear Lauren provided such a patient and helpful experience throughout your journey. We’ll be sure to share your feedback with her and the team. We truly appreciate you trusting Sunlighten, and we’re here if you need anything along the way.
Reply from Sunlighten, Inc.
Thank you for your review, Bill! We’re glad to hear you had a great experience and found our representative helpful and knowledgeable. We really appreciate you taking the time to share this and thank you for choosing Sunlighten. We’re here to support you whenever you need us.
Jeff was polite and informative --he…
Jeff was polite and informative --he could teach a class on the the right way to handle customer relations --rating 10 out 10
7 March 2026
Reply from Sunlighten, Inc.
Thank you so much for your 5-star review, Joseph! We’re thrilled to hear Jeff provided such a great experience and made the process smooth and informative for you. We’ll be sure to pass along your kind words. We truly appreciate you trusting Sunlighten, and we’re always here if you need anything.
Very helpful in answering questions and…
Very helpful in answering questions and providing great detail about the benefits of the Sauna and how it works.
11 May 2026
Reply from Sunlighten, Inc.
Thank you for your review, Tonya! We appreciate you taking the time to share your experience and thank you for choosing Sunlighten. We’re here for you throughout your wellness journey, don't hesitate to reach out!
Reply from Sunlighten, Inc.
Thank you for your positive review! We appreciate you sharing your experience with us and thank you for trusting Sunlighten. We’re here if you need anything along the way.
Submitted inquiry and got an immediate helpful response
I submitted an inquiry wanting more info on pricing which model would be the right fit as a part of my cancer treatment and recovery plan. Riki Bennett called me immediately, answered all of my questions, helped us make the right decision on model, and made everything incredibly easy! Great experience.
8 May 2026
Unprompted review
Reply from Sunlighten, Inc.
Thank you so much for sharing your experience, Aly. We’re really glad to hear Riki was able to respond quickly and help guide you through your decision with care and clarity, especially during such an important time in your journey. We’re honored to support you and grateful you chose Sunlighten. We’re here for you whenever you need us.
Riki is excellent to work with
Riki is excellent to work with. Very transparent, very articulate, no high pressure just honest forthright answers to questions. Highly recommend him. Also provided all pertinent therapy studies and all other studies to cement my decision.
9 May 2026
Unprompted review
Reply from Sunlighten, Inc.
Thank you for your thoughtful review, Michael! We’re so glad to hear Riki provided such transparent, informative, and supportive guidance throughout your experience. We truly appreciate you taking the time to share this and thank you for trusting Sunlighten. We’re here to support you along the way.
Sunlighten tablet broke with in first…
Sunlighten tablet broke with in first year. They send a replacement. Year 3 tablet has broken again and the company will not replace it. $800 for a tablet. 7k for a sauna and we can no longer use it. VERY POOR QUALITY AND CUSTOMER SERVICE.
6 May 2026
Unprompted review
Reply from Sunlighten, Inc.
Thank you so much for taking the time to share your experience with us. We really appreciate you bringing this to our attention.
We’ve requested your contact information so we can better understand what may have happened and help with next steps. We’d truly value the opportunity to look into this further and make sure we can support you properly, so our team can connect with you directly.
We appreciate the chance to help and are here to ensure you get the most from your Sunlighten infrared sauna experience. Thank you again, we look forward to connecting with you.
Good information during the purchase…
Good information during the purchase process, product delivered on time. Everything went smoothly, good service.
30 April 2026
Reply from Sunlighten, Inc.
Thank you for your review, Jose! We’re happy to hear everything went smoothly from purchase through delivery and that you had a positive experience with our team. We appreciate you sharing this and thank you for choosing Sunlighten!
Ryan very thorough with his…
Ryan very thorough with his explanations of each model.
14 March 2026
Unprompted review
Reply from Sunlighten, Inc.
Thank you for your feedback, Dorothy! We’re glad to hear Ryan was able to clearly walk you through the different models and support your decision. We really appreciate you taking the time to share your experience and thank you for trusting Sunlighten for your wellness journey!
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