Sunnamusk London Reviews 

8,523
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,317 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers frequently praise the exceptional store staff for providing warm, welcoming assistance and expert fragrance recommendations during their visits. Consumers consistently highlight the exquisite quality, diverse selection, and wonderful presentation of the long-lasting perfumes. People are also thrilled with the exceptionally fast delivery service and the completely seamless purchasing process overall. However, some customers also noted that certain purchased scents did not last as long on the skin as expected compared to the initial store samples. A few reviewers additionally experienced minor issues regarding delivery delays or specific product packaging details upon arrival.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful fragrances, exquisite... See more

Quality

Clients share positive opinions on quality, frequently praising the exquisite fragrances, long-lasting... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and welcoming during their visits. Reviewers... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional and friendly customer... See more

Delivery service

People report positive experiences with delivery service, highlighting quick and prompt arrivals on time.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Osman in Scandavian mall in Stockholm’s store is very very polite and professional I will give him 10/10 stars The perfumes really amazing and of high quality with very high concentration Strong... See more

Company replied

Rated 5 out of 5 stars

The staff member at the Wood Green shopping mall was genuinely incredible and so kind. His service was amazing and I had such a wonderful time buying my perfumes from him — I’d honestly go back to... See more

Company replied

Rated 5 out of 5 stars

Simple to drop by as I knew what I wanted and I didn't have to pay for postage, or wait days for delivery. You would benefit from having a store in Wolverhampton and a store in Cannock McArthur Glen... See more

Company replied

Rated 5 out of 5 stars

As soon as we walked in we were greeted by the loveliest member of staff. She talked us through all the fragrances and oils (they all smell incredibly high quality) and eventually I settled on an oil... See more

Company replied



Company details

  1. #73 of 116 best companies in Perfume store
  2. #52 of 83 best companies in Cosmetics and Perfumes Supplier
  3. #87 of 130 best companies in Cosmetics shop

Written by the company

Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9k reviews

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4.4

All reviews

(8,523)

1,221 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammed

My order hasnt even arrived yet, i ordered 4th of august, today it is the 30th. I don’t even know where my order is, or if it’s even been shipped. I feel scammed.

20 August 2026
Rated 5 out of 5 stars

Gorgeous perfumes

The sales lady was really helpful. She guided me into Alluring Empress perfume which I have already had compliments on.

22 August 2026
Rated 5 out of 5 stars

The best perfumes

Honestly, Sunnah Musk perfumes are absolutely amazing The fragrance, quality and presentation are truly beautiful. 💗💗💗
You can genuinely feel the care and passion behind every scent. MashaAllah, such a wonderful brand may Allah put lots of barakah in your business and bless you with continued success. 🤲🏻🌹✨

17 August 2026

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