The staff are extremely very helpful and really work hard to find you that perfect fragrance. Nothing was to much effort, they happily went through all my choices and helped me narrow down for a gif... See more
Location
Switch locationVictoria Centre, Lower Parliament St., NG1 3QN Nottingham, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sales guys literally exposed me to all products that had my favourite Amber Rose scent.... just happy to have them in the middle of Nottigham. Didn't realise they did the oil too. I'll be back at xmas... See more
Company replied
Danny at Nottingham was a great help for me discovering a new scent as I was looking for a new scent for my Father’s birthday. He made the process very fun and interesting by showing me the many mixtu... See more
Company replied
Sunnamusk have unique Perfumes & Oils that no one else can produce. Longevity, Silage, Projection at the highest high-end you can receive.
Company replied
Company details
- #63 of 110 best companies in Perfume store
- #46 of 82 best companies in Cosmetics and Perfumes Supplier
- #74 of 134 best companies in Cosmetics shop
Written by the company
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Contact info
Victoria Centre, Lower Parliament St., NG1 3QN, Nottingham, England, United Kingdom
4.5
Excellent
34 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Sunnamusk London - Nottingham
Hi Griffiths,
Thank you for your feedback — we’re glad to hear you were happy with the customer care you received.
Kind regards,
The Sunnamusk Team
Reply from Sunnamusk London - Nottingham
Hi Lina,
Thank you so much for your lovely review! We're really glad to hear you like the perfume.
If you ever need any help or recommendations, we're always here for you.
Kind regards,
The Sunnamusk Customer Care Team
Sales guys literally exposed me to all…
Sales guys literally exposed me to all products that had my favourite Amber Rose scent.... just happy to have them in the middle of Nottigham. Didn't realise they did the oil too. I'll be back at xmas
1 November 2025
Reply from Sunnamusk London - Nottingham
Hi Chris,
Thank you for your fantastic review! We’re so glad our team could help you explore our Amber Rose products and introduce you to our oils. We look forward to welcoming you back at Christmas!
Kind Regards,
The Sunnamusk Customer Care Team
Superb Customer service
Staff was very friendly and quick to point out fragrances that suited me and family. Provided great service and price
27 October 2025
Reply from Sunnamusk London - Nottingham
Thank you so much, Yasar! 🌟 We’re delighted to hear you and your family enjoyed your experience and found fragrances you loved. It means a lot to our team to know our service made a difference. We look forward to welcoming you back soon!
Best Wishes
The Sunnamusk Customer Care Team
The people serving were nice and had a…
The people serving were nice and had a good conversation with me. They were very helpful and they didn’t make me wait for long
7 October 2025
Reply from Sunnamusk London - Nottingham
Hi Esther,
Thank you for your lovely review! We’re delighted to hear our team was helpful and made your visit enjoyable. We look forward to welcoming you back soon!
Kind regards,
The Sunnamusk Customer Care Team
Unique Scents
Sunnamusk have unique Perfumes & Oils that no one else can produce. Longevity, Silage, Projection at the highest high-end you can receive.
23 September 2025
Reply from Sunnamusk London - Nottingham
Hi MM,
Wow – what an amazing review! We’re so glad you appreciate the uniqueness and lasting quality of our perfumes and oils. Thank you for sharing such kind words.
Best Wishes
The Sunnamusk Customer Care Team
Very helpful staff
Very helpful staff. Loved the perfume. Tried quite a few before deciding, she was extremely patient. Very good value.
25 September 2025
Unprompted review
Reply from Sunnamusk London - Nottingham
Hi Mary,
Thank you for your lovely feedback! We’re thrilled to hear that our staff were helpful and patient while you explored our scents, and that you enjoyed your purchase.
Kind regards,
The Sunnamusk Customer Care Team
the people there are not too pushy and treat u nicely
the lad that served us was lovely ibrahim i think it was
2 September 2025
Reply from Sunnamusk London - Nottingham
Dear Nimra,
Thank you for your kind words! We’re delighted to hear that Ibrahim made your visit so pleasant and enjoyable.
Best Wishes,
The Sunnamusk Customer Care Team
Great Shopping Experience
Danny at Nottingham was a great help for me discovering a new scent as I was looking for a new scent for my Father’s birthday. He made the process very fun and interesting by showing me the many mixtures I could look for and would enjoy.
22 August 2025
Reply from Sunnamusk London - Nottingham
Dear Mr Emmanuel,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that Danny was able to make your fragrance shopping experience fun and enjoyable, and that you found a scent perfect for your Father’s birthday. Your kind words mean a lot to us!
Best Wishes,
The Sunnamusk Customer Care Team
Fragrance different on my skin
I tried the oil I purchased on a sample card and liked it so purchased it. When I got home with my purchase and wore it on my skin for the first time I realised that I really don't like it, infact it gives me a headache.
23 August 2025
Reply from Sunnamusk London - Nottingham
Hi Elizabeth, thank you for sharing your feedback. We’re sorry to hear that the fragrance didn’t work out for you as you’d hoped. Scents can sometimes develop differently on the skin compared to on a sample card, and we completely understand how this might have felt disappointing. Please don’t hesitate to reach out to our Customer Care team, who will be more than happy to assist you further.
Kind regards,
Sunnamusk Customer Care
We purchased perfume Oil and the…
We purchased perfume Oil and the quantity was less than the mentioned on the bottle. It is very unfortunate to see from your company.
13 August 2025
Reply from Sunnamusk London - Nottingham
Hey,
Thank you for your feedback. We’re very sorry to hear about the issue with the perfume oil quantity. We take matters like this seriously and would like to look into it further. Please feel free to reach out to us directly so we can make this right.
Best Wishes,
The Sunnamusk Customer Care Team
Amazing
Wide range of products highly recommend. Once you get these products you will definitely want to get them again.
27 July 2025
Reply from Sunnamusk London - Nottingham
Thank you for your lovely review, Rehana! We're thrilled to know you love the range and keep coming back for more — that's the biggest compliment we can receive.
Best wishes,
The Sunnamusk Customer Care Team
The staff were so helpful and helped us…
The staff were so helpful and helped us pick the perfect gift
26 July 2025
Reply from Sunnamusk London - Nottingham
We’re delighted to hear that our team helped you find the perfect gift, Farah! Thank you for your kind words.
Best wishes,
The Sunnamusk Customer Care Team
It was a great experience
It was a great experience. Catherine was great with understanding what I was looking for and making great suggestions! Thoroughly made the experience amazing!
15 May 2025
Reply from Sunnamusk London - Nottingham
Hey Alli,
We’re delighted Catherine made your experience amazing! Thank you for your kind words.
Kind Regards,
The Sunnamusk Customer Care Team
Reply from Sunnamusk London - Nottingham
Hey Aanisah,
Thank you! We’re so happy you think our fragrances are stunning.
Kind Regards,
The Sunnamusk Customer Care Team
This perfume lasts hours much longer…
This perfume lasts hours much longer than my usual Chanel perfume! Love it !
The young guy who served us in Nottingham was a star, so knowledgeable about everything and how it works etc etc. He was the reason we made a purchase !
3 May 2025
Reply from Sunnamusk London - Nottingham
Thank you, Mandy! We’re thrilled you’re enjoying your long-lasting scent—and we’ll pass on your lovely feedback to our Nottingham team.
Kind Regards,
The Sunnamusk Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.